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Peoria Ford

Peoria, AZ

1.9
759 Reviews

9130 West Bell Road

Peoria, AZ

85382

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Showing 759 reviews

May 28, 2018

False promises I initially bought my vehicle from surprise (owned by Peoria) and was told they wanna buy it back a year later. I took it back but didn't have the mon More

by hooten07
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Joseph, darious
May 30, 2018 -

Peoria Ford responded

We are so disappointed to learn of this situation you have described. This is not the experience we want for our customers, or the level of service we expect from our team, and we apologize. We would like the chance to speak with you further about your situation. Please reach out to me at your earliest chance: Beverly Woodhull, Customer Relations Director, 623-977-8888.

Jun 09, 2018 -

hooten07 responded

To Peoria Ford. I called and left a voicemail, even responder to the owners email sent from pat hickey and been two weeks with no response. Y’all have terrible customer service and seem to be a trend that y’all cannot straighten out. When y’all decide to get it together and can actually make this right per pat hickey you may call me at(229) 539-1642.

May 28, 2018

REcall work Johnathan Hanson was very pleasant to work with, courteous , helpful and answered all my questions When I bring my vehicle in for other service More

by FranM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnathan Hanson
May 30, 2018 -

Peoria Ford responded

Thank you for the five stars! We are happy to hear that Johnathan made your visit with us fantastic. We hope to be of service to you again!

May 27, 2018

Ford Expedition A+ Johnny Delarosa took such good care of us along with John Stewart. Very good hands and got the exact car I want at the price that I felt comfortable d More

by Judge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny Delarosa
May 30, 2018 -

Peoria Ford responded

Thank you for the great review! We are pleased to hear that Johnny and John took excellent care of you and found the perfect car for you. We wish you many happy miles in your new Ford!

May 27, 2018

Excellent Peoria ford understands what really customer wants and they go extra mile to fulfill their dreams. Excellent customer service.lot of choices to choose More

by Selvakumar Palaniraj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard florez
May 30, 2018 -

Peoria Ford responded

Thank you for the five stars and kind words! Your wonderful comments keep us motivated and working hard for all of our guests. We truly appreciate your business with us!

May 27, 2018

Justin In Service Justin was awesome to work with. He provided daily reports on my vehicle’s progress and even provided a rental car while I waited for the parts to co More

by Sandy123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Reed
May 30, 2018 -

Peoria Ford responded

Thanks for the five stars! We are happy to hear that you enjoyed working with Justin. We hope to be of service to you again!  

May 24, 2018

Got what I wanted! Go see Joshua Mullen! Josh was amazing and will help get you what you want at the price you need. Love my new F150, and it's thanks to Josh! More

by Mdraheim2010
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Mullen
May 25, 2018 -

Peoria Ford responded

Thanks for the review! We are pleased to hear that you enjoyed working with Josh. We wish you many happy miles in your new F-150!

May 24, 2018

Anthony Laudani was the best car salesman I have ever had. He was nice and proffesional and was super pushy. I would definitely recommend him More

by Why
Recommend Dealer
Yes
Employees Worked With
Anthony Laudani
May 25, 2018 -

Peoria Ford responded

Thank you for the review and recommendation! We are happy to hear that Anthony made your visit with us fantastic. We hope to work with you again!

May 22, 2018

Terrible service dept...VERY POOR CUST SVC We took our car in for an oil change...when we got it back..the milage went from 51 mpg to 26...they refuse to admit they caused this problem. ..after More

by Unsatisfied
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
No.
May 22, 2018

Great service This was the first time I used Peoria Ford's service center and I couldn't be happier. A.J, my service consultant was friendly and professional. The More

by Megan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
A.J Taitano
May 25, 2018 -

Peoria Ford responded

Thank you for the five stars, Megan! We are thrilled to hear that AJ took excellent care of you. We hope to be of service to you again!

May 21, 2018

Mark was awesome I came to this dealership from across the street at the Chevy dealership. Autonation treated me like I wasn’t welcome and Uneducated. Mark immediately More

by Beth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Chavez
May 22, 2018 -

Peoria Ford responded

Thank you for the great review, Beth! We are so happy to hear that Mark made your visit with us fantastic. We truly appreciate the opportunity to earn your business!

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