Peoria Ford
Peoria, AZ
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False promises I initially bought my vehicle from surprise (owned by Peoria) and was told they wanna buy it back a year later. I took it back but didn't have the mon I initially bought my vehicle from surprise (owned by Peoria) and was told they wanna buy it back a year later. I took it back but didn't have the money for down payment for difference on vehicle price due to my vehicle being in a wreck. they embarrassed me by having three different individuals that a $7000 loan was a $200 month payment.(false) they sold me my car for $12000 at a $200 payment. I finally come to Peoria where I told them of this situation including Pat Hickey. I was told they will do what they can to correct this incident I had. I show up today and same thing again minus the extra people. I was not worked with in any regards to correct the prior issues from surprise ford. I will not return to this place nor recommend this or surprise ford due to the continued humiliation and lack of help to correct the issue especially from the owner of both businesses. More
REcall work Johnathan Hanson was very pleasant to work with, courteous , helpful and answered all my questions When I bring my vehicle in for other service Johnathan Hanson was very pleasant to work with, courteous , helpful and answered all my questions When I bring my vehicle in for other service I will ask for Johnathon Hanson ! More
Ford Expedition A+ Johnny Delarosa took such good care of us along with John Stewart. Very good hands and got the exact car I want at the price that I felt comfortable d Johnny Delarosa took such good care of us along with John Stewart. Very good hands and got the exact car I want at the price that I felt comfortable driving off the lot with paying! Great experience 🌟 More
Excellent Peoria ford understands what really customer wants and they go extra mile to fulfill their dreams. Excellent customer service.lot of choices to choose Peoria ford understands what really customer wants and they go extra mile to fulfill their dreams. Excellent customer service.lot of choices to choose the best you want More
Justin In Service Justin was awesome to work with. He provided daily reports on my vehicle’s progress and even provided a rental car while I waited for the parts to co Justin was awesome to work with. He provided daily reports on my vehicle’s progress and even provided a rental car while I waited for the parts to come in. More
Got what I wanted! Go see Joshua Mullen! Josh was amazing and will help get you what you want at the price you need. Love my new F150, and it's thanks to Josh! Go see Joshua Mullen! Josh was amazing and will help get you what you want at the price you need. Love my new F150, and it's thanks to Josh! More
Anthony Laudani was the best car salesman I have ever had. He was nice and proffesional and was super pushy. I would definitely recommend him was the best car salesman I have ever had. He was nice and proffesional and was super pushy. I would definitely recommend him More
Terrible service dept...VERY POOR CUST SVC We took our car in for an oil change...when we got it back..the milage went from 51 mpg to 26...they refuse to admit they caused this problem. ..after We took our car in for an oil change...when we got it back..the milage went from 51 mpg to 26...they refuse to admit they caused this problem. ..after buying 5/6 vechels from them..we have been treated like we are IDIOTS...when I believe they don't know much about hybrid cars....wouldn't trust them AT ALL..WE HEARD it all from "gas we are using to drive it more miles. ...when they RESET THE COMPUTER WRONG AND WON'T ADMIT IT OR CHG IT..The svc Manger was a smart a-- such a jerk...going to trade it off...26 mpg I DON'T THINK SO...POOR POOR SERVICE. ... More
Great service This was the first time I used Peoria Ford's service center and I couldn't be happier. A.J, my service consultant was friendly and professional. The This was the first time I used Peoria Ford's service center and I couldn't be happier. A.J, my service consultant was friendly and professional. The Lyft option is a great service as well More
Mark was awesome I came to this dealership from across the street at the Chevy dealership. Autonation treated me like I wasn’t welcome and Uneducated. Mark immediately I came to this dealership from across the street at the Chevy dealership. Autonation treated me like I wasn’t welcome and Uneducated. Mark immediately approached me and worked out a deal that made sense for all of us, with a smile on his face. More