Back

Peoria Ford

Peoria, AZ

4.1
1,027 Reviews
Peoria Ford has delivered automotive and customer service excellence for over two decades. Serving the West Valley and its surrounding cities, Surprise, Avondale, Glendale, Carefree and more, we offer one of the highest volumes of new Ford cars for sale in the Phoenix metro area. But it's not just our fantastic collection of cars that has customers coming back to us time and again. Along with our incredible assortment of 2024 F-150s, Explorers, Mustangs, and other popular models, we provide customer service that's second to none. In fact, thanks to our high customer satisfaction ratings, we've earned the Ford President's Award. We know how car dealerships are perceived and know that the unfortunate reality is most people dread going onsite to shop for cars. We strive to turn this completely around - pun intended. Purchasing a car is an investment that shouldn't be done in haste or with little research, so we encourage customers to read reviews and car comparisons like the ones we provide right on our website. Then when it comes time to visit our Phoenix-area Ford dealership, customers can get a real feel for aspects like performance, the comfort of the seats, the power and clarity of the audio system, the feel of the interior surfaces and other important facets before making a purchase. During this process it's our duty to ensure that you are treated with the utmost care and respect, never pressured and provided with the details you need to know about everything from features and package upgrades to lease offers and more. Shopping for a car should be fun, even more than fun, actually. It should be exciting. And when you visit to browse our selection of new Ford cars for sale, we feel confident that you'll be excited by the vehicles you explore, the competitive prices you see marked on the windshields AND how you're treated. The same holds true if you're in search of used Ford cars for sale near Phoenix. We have one of the largest collections of used and Certified Pre-Owned Ford models in the county and we can assist you in finding the perfect one for your needs. When it comes to the array of services we offer, we can pretty much take care of it all. From routine oil changes to intricate transmission and engine work, our mechanics have the tools and know-how to get the job done. Visit us for car repair in Peoria and even feel free to bring in your motorhome or fleet vehicle - we're one of the only dealers that offers commercial and RV repair in the Phoenix metro area. Stop by soon to browse new and used Ford cars, and other brands and models for sale or schedule an appointment online for your next service! Whether for sales or for service, when you make us your Phoenix-area Ford dealer you won't regret it!
Contact Dealership

9130 W Bell Rd

Peoria, AZ

85382

Directions

By Type

Showing 1,027 reviews

June 30, 2017

Worst experience. This was by far the worst experience I have had trying to buy a car. I came with a specific car in mind off of the website and wasn't even the same ca More

by kimberly40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Pat
Jul 03, 2017 -

Peoria Ford responded

Kimberly, Thank you for your review. Our team prides ourselves on providing professional and customer focused service and we’re concerned about what you mentioned here and want to investigate this further. We like to learn from our mistakes and truly appreciate your feedback. Would you please reach out to our Customer Relations Director, Beverly Woodhull, at 623-977-8888 so we can get some additional information about what transpired during your visit? Thank you.

June 29, 2017

First New Car I went to trade in my used 2000 Plymouth Breeze for a vehicle, the man who worked with us, Agron Isufi, was amazing individual. He was kind, funny, an More

by Cw87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Agron Isufi, Adrianna Holloway
Jun 30, 2017 -

Peoria Ford responded

Hello, We are glad to hear your recent experience with us was a great one. We hope you enjoy your new Ford Focus to the fullest, come back and see us again soon!

June 27, 2017

Highly recommended Bought a 2017 powerstroke here and it was by far the best vehicle purchasing experience I've had. The prices are great and the staff was exceptional. More

by Patrick Paloutzian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Eagle
Jun 28, 2017 -

Peoria Ford responded

Patrick, We are happy to hear you love your new vehicle! Thanks for the review and the kind words. We love treating our customers well, come back and see us again soon!

June 22, 2017

Better prices compared to others I got to know my sales rep (Blake) because was friendly, thorough, always concerned what my needs were. Always responded fast to any questions about More

by Lariat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake/Mike (finance guru), Nikki Van Doran
Jun 23, 2017 -

Peoria Ford responded

Thank you for your time to leave us feedback. We appreciate feedback and value it from our customers. We hope you enjoy your new vehicle to the fullest. Thank you!

June 21, 2017

TERRIBLE Sold me extra wear and tear policy that did not match my lease. I relied on their explanations of coverage and contract, which was false. Now, I was More

by NatalieK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tracy Twitchell
Jun 22, 2017 -

Peoria Ford responded

Thank you for your review. Our team prides ourselves on providing professional and customer focused service and we’re concerned about what you mentioned here and want to investigate this further. Would you please reach out to our Customer Relations Director, Beverly Woodhull, at 623-977-8888 so we can get some additional information about what transpired during your visit? Thank you.

Jul 07, 2017 -

NatalieK responded

I have now called Beverly twice and left her messages, no return call!

June 20, 2017

Escape purchase Smooth process and Thomas worked well with us. Finance department was a tremendous help. Didn't waste the entire day as we are busy people. More

by Escape
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas
Jun 21, 2017 -

Peoria Ford responded

Thank you for choosing us! We always aim to make our customer's experience an exceptional one with us. We are glad you enjoyed your visit with us. Come back and see us again soon!

June 13, 2017

Good experience buying first new car I was pretty nervous about making a commitment to purchase my first new car. Mack made the process smooth an nearly anxiety free. He listened to what More

by JJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mack Johnson
Jun 14, 2017 -

Peoria Ford responded

We really appreciate your feedback! It is great to hear our staff took such great care of you! We hope to see you here again!

June 13, 2017

It Was A Great Day! At a dealership? Lets face it no one wants to spend all day at a dealership. Well we drove from California 5-1/2 hours to buy a vehicle at Peoria Ford. Bill with sales More

by Roadtrip
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Harrison sales and Gary desk manager
Jun 14, 2017 -

Peoria Ford responded

Thanks so much for sharing your experience, and more importantly, thanks for coming to us for the purchase of your new car! We hope that you love it and enjoy it to the fullest. We pride ourselves on providing each of our customers with top notch service. We are glad to hear that our efforts are paying off! Thanks again for choosing us and we hope to see you again next time.

June 13, 2017

A good day I went in for my service , and ended up leaving with my new Ford Explorer which I love . Everyone was extremely helpful and nice ......I was not rush More

by sandran101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ in service Dept,The Eagles , Eric Wojtcuk, and the girl who took the picture ....
Jun 14, 2017 -

Peoria Ford responded

Thanks so much for sharing your experience, and more importantly, thanks for coming to us for the purchase of your new Explorer! We hope that you love it and enjoy it to the fullest. Please let us know if there is anything more that we can do and we'll see you next time!

June 09, 2017

RIPP OFF Buyers beware Disrespectful at all levels Don't shop here you will regret it see the BBB reports and read the reviews here,Pat Hicky and his team are nothing but RIPP OFFs, I have been a loya More

by Mustang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Managers and Finance department
...
76
...