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Peoria Subaru
Peoria, AZ
4,360 Reviews
Our team at Peoria Subaru would like to thank you for visiting our website!
We have a skilled and knowledgeable sales staff with many years of experience satisfying our customers' needs. Located in Peoria, Arizona, the staff at Peoria Subaru will help you find the Subaru vehicle you want. At Peoria Subaru we offer a searchable online inventory of new Subaru cars in Peoria, along with well-maintained used cars by today's top manufacturers. Come on in and take a test drive! Our sales staff will help you find that new Subaru or quality used car that you have been searching for.
For years, the financial staff at Peoria Subaru has offered expert advice for those seeking an affordable Subaru car loan or lease. Our service doesn't just stop there. Peoria customers can come in and take advantage of our knowledgeable Subaru car repair technicians and a fully-stocked inventory of Subaru auto parts.
Peoria Subaru will work with you to find the perfect new or used car even if it isn't on our lot
Whether you are looking for a Subaru, or a pre-owned car or truck, Peoria Subaru is here to help. If you don't see what you are looking for, click on CarFinder and simply fill out the form. We will let you know when vehicles arrive that match your search! If you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions. We are conveniently located at 8590 West Bell Road. You can also reach Peoria Subaru any time by filling out our contact form or calling us. The entire staff at Peoria Subaru looks forward to serving you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 4,360 reviews
May 05, 2026
⭐☆☆☆☆ – Pricing Discrepancies, Misleading Credits, and No Follow-Through I am a long-time Subaru owner (WRX STI, WRX Limited, Ascent, and now a 2026 WRX Limited), and this was one of the most frustrating Follow-Through I am a long-time Subaru owner (WRX STI, WRX Limited, Ascent, and now a 2026 WRX Limited), and this was one of the most frustrating dealership experiences I’ve had. Initially, working with Shawn Cleghorn was straightforward. We agreed on a sales price of approximately $35,400, and everything seemed aligned. However, at signing, the price increased to over $36,700 without a clear explanation. After I questioned it, the number was adjusted, but still included an unexplained $470 difference from what was originally agreed upon. After reviewing my contract at home, I confirmed the discrepancy and reached out. The “resolution” offered was a $470 credit toward parts/services — with the expectation of providing a perfect survey score. That alone raised concerns about how customer feedback is being handled. I chose to use the credit toward a short throw shifter installation. According to Peoria Subaru’s own website, the part + install is listed at approximately $597. Based on that, my expected out-of-pocket after the $470 credit should have been around $130 + tax. Instead: • I was quoted around $600 prior to installation • I was then billed $975 after the work was completed • After escalation, the bill was reduced, but I still paid significantly more than expected Even after an additional $200 credit was offered, the final numbers still do not align with the dealership’s advertised pricing or prior agreements. Additionally, I have made multiple attempts to cancel the extended warranty I only agreed to for financing purposes, and the finance department has not responded. This experience reflects a consistent pattern: • Pricing changes at signing • Credits used to offset discrepancies instead of correcting them • Final charges that do not match advertised pricing • Lack of responsiveness from finance I will be providing documentation to support these claims. I strongly recommend that anyone considering this dealership review all numbers carefully, verify pricing against their website, and get everything in writing before signing. More
by Francis
Employees Worked With
Shawn Cleghorn, Shawn Jordan, Bryan Rodriguez
March 21, 2026
At the end of my 24 month service appointment, I was given a packet with recommended services and an explanation of the effect of heat on vehicle fluids. The packet stated that differential fluid change given a packet with recommended services and an explanation of the effect of heat on vehicle fluids. The packet stated that differential fluid changes should be performed at 18 months or 18,000 miles whichever comes first regardless of mileage (due to the effect of intense AZ heat on fluids). When I asked my service advisor why I wasn't told about the fluid change at my 18 month appointment, she became defensive, condescending and hung up on me when I asked to see a service manager. I will not be returning to this dealership. More
by Db333
Employees Worked With
service dept
June 09, 2025
Peoria Subaru was very friendly and I wouldn’t hesitate to recommend them to family and friends. to recommend them to family and friends. More
by cearlec
Verified CustomerJune 08, 2025
Everyone was very nice, no one made me feel pressured. My purchase was wonderful I am enjoying my Crosstrek. My purchase was wonderful I am enjoying my Crosstrek. More
by gwen_walker_79
June 08, 2025
It was very easy to make a service appointment, we were offered drinks while we waited and the job took very little time. offered drinks while we waited and the job took very little time. More
by jeepboogie
Employees Worked With
June 07, 2025
They reminded us about the timing for our first service which was super helpful with our crazy schedules! Service was done quickly and felt appreciated and valued as a customer. which was super helpful with our crazy schedules! Service was done quickly and felt appreciated and valued as a customer. More
by abunai620
Employees Worked With
June 06, 2025
Stress free. All personnel are professional and courteous. Top notch facility. I look forward to visiting for the cars service. All personnel are professional and courteous. Top notch facility. I look forward to visiting for the cars service. More
by WILAIAGERLEMAN
June 04, 2025
Relaxed car buying experience with knowledgeable and friendly staff. I have recommended this dealership to friends in the past and will again. friendly staff. I have recommended this dealership to friends in the past and will again. More
by Jeff M.
