Peoria Subaru

All staff is professionals and Courteous. If you want the best pricing and top notch service see Anthony, Sales Manger, always a pleasure to work with. Love my Subaru, thanks Peoria Team. the best pricing and top notch service see Anthony, Sales Manger, always a pleasure to work with. Love my Subaru, thanks Peoria Team. More

Great Service people and superb service Corey and Brad are awesome and super helpful when it comes to our Subaru and its service. They are easy to work with and honest. Corey and Brad are awesome and super helpful when it comes to our Subaru and its service. They are easy to work with and honest. More

Brandon was awesome. Quick service and quite knowledgeable!! He took the time to answer my questions about the new 2020 model. I almost upgraded that day!! knowledgeable!! He took the time to answer my questions about the new 2020 model. I almost upgraded that day!! More

Overall I like the dealership. When I call w/problem they fit me in. This time I had been in 10 days before this visit because my battery had to be jumped and they had me come in and tested battery and they fit me in. This time I had been in 10 days before this visit because my battery had to be jumped and they had me come in and tested battery and it was found to be fine. But 10 days later the car was struggling to start. Brother tested cells with hand gauge and found dead cell. Took car into dealer and this time car battery tested bad. I was not happy because this was a second trip (location not convenient to me) and I could have been stranded somewhere when battery would not start. More

Peoria Subaru was busy the day I took my car in for a parts recall. Although it seemed busy/chaotic I was given a ride home and was picked up when my car's servicing was complete. A perfectly stress le parts recall. Although it seemed busy/chaotic I was given a ride home and was picked up when my car's servicing was complete. A perfectly stress less process. More

Excellent Customer Service George was an exceptional sales person who was willing to help us make the right decision. I appreciate all the personal attention he showed us during George was an exceptional sales person who was willing to help us make the right decision. I appreciate all the personal attention he showed us during the entire process. We first contacted Anthony before coming to the dealership. His attentiveness was what brought us in. Knowing that we were in a time crunch, Evan helped speed up the purchasing process. More

Appearances mean a lot Took my newly purchased first Subaru ever 2015 Forester in for painting of the rear window overhang, which was part of the sales contract agreement wi Took my newly purchased first Subaru ever 2015 Forester in for painting of the rear window overhang, which was part of the sales contract agreement with Peoria Subaru. The rear springs were to have an inspection per warranty. Paintwork was completed on schedule, and springs were said to be replaced. The car was returned much more dirty than it was brought in. The roof and hood were heavily coated in what looked to be body shop dust. The were large splotches of whitish dried liquid across the roof. The interior had dust and handprints on surfaces from materials unknown as well. A simple wash would have made it look like the job was done with pride. Obviously, it wasn't, and the message to us was "Peoria Subaru cares about the sale but not your service". When I take my 11 year old Ford to my Ford dealer for service, they always wash it, present a check sheet for what was inspected, my service advisor shows me the work done and any items that may need future servicing. Not so at Peoria Subaru. Makes one wonder what goes on in the actual servicing..... Brad Swenson was my service advisor and was knowledgeable, courteous and truly seemed to care about the customer. I was happy with Brad, unhappy about the service department's way of treating my car. More

2 hour wait for a scheduled oil change I have never had to wait so long for an oil change that was scheduled. When I came in I was told it would be about an hour wait. The actual time it to I have never had to wait so long for an oil change that was scheduled. When I came in I was told it would be about an hour wait. The actual time it took it was twice that length. More

Awesome service Very helpful in getting me what I wanted as far as a car and a great Deal in a timely manner as I know it can take time for these kinds of deals! Tha Very helpful in getting me what I wanted as far as a car and a great Deal in a timely manner as I know it can take time for these kinds of deals! Thank you so much! More

Sales and finance dept From the time I walked on the treatment was stellar. The sales person was informative and helpful until he turned us over to the finance manager. The From the time I walked on the treatment was stellar. The sales person was informative and helpful until he turned us over to the finance manager. The finance manager took it to another level , helpful without being pushy. Enjoyed my time with both individuals. More