Peoria Subaru

Poor customer service My car was with your service center for almost a month. I only received 2 calls the whole entire time. And the last one I only got because I called Br My car was with your service center for almost a month. I only received 2 calls the whole entire time. And the last one I only got because I called Brandon out for not responding. I always had to be the one to call or email for an update. I honestly think my car was done on Monday but they didn’t say anything until I emailed Brandon telling him his customer service was bad and that my car better be done that day on Wednesday. He then called an hour later to tell me it was done. That was in the morning which tells me my car was already done. No follow up and communication. I will never bring my car back to your service shop. Also I don’t know what they did to the car but it now has no xxxxx. They made my Subaru ain’t a Corolla! I’ll be calling to see what they did to make it have no acceleration. More

Amazing experience I always have my scheduled services done at Peoria Subaru for two reasons: 1. They do not try to push any services that my car really don't need, or I always have my scheduled services done at Peoria Subaru for two reasons: 1. They do not try to push any services that my car really don't need, or any accessories that I do not ask for. Everybody at the place, don't know their names, are friendly, and respectful. 2. I have Dan Halliburton as my service representative, he is the best, always polite, respectful and friendly. He gives me updates on the work time being done, uses a simple car language to explain the work needing to be done that I understand perfectly. More

Regular service and recall Scheduled service on line which was the easiest way to secure an appointment. Cory Fox has been our service rep since we purchased our vehicle. Cor Scheduled service on line which was the easiest way to secure an appointment. Cory Fox has been our service rep since we purchased our vehicle. Cory is always so helpful and answers our questions and concerns. 60k mile service and a recall were completed is a timely manner. Everyone at Peoria Subaru does an outstanding job. More

Fast and friendly service Brandon is very efficient. Fixed my clock when I mentioned it was a few minutes fast. Explained the services required in a manner that I was able to Brandon is very efficient. Fixed my clock when I mentioned it was a few minutes fast. Explained the services required in a manner that I was able to understand and answered any and all questions I had. More

Bad oil change I took my 2002 wrx in for an oil change, for them to fix a faulty hood latch, a 210 month service, new wiper blades, and a recall for the front contro I took my 2002 wrx in for an oil change, for them to fix a faulty hood latch, a 210 month service, new wiper blades, and a recall for the front control arm. I dropped my car off, and 5 days and $500 later all they had done was fix the hood latch, I had to tell them to do the oil change which was whatnot told them I wanted when I brought it in, and none of the other stuff had been completes so I didn't even want to start, I needed my car to get to and from work again. More

42K Maint Service Rep Cory Fox greeted me with his usual friendliness and proceeded to get my vehicle processed for its 42K maintenance. The tech finished my v Service Rep Cory Fox greeted me with his usual friendliness and proceeded to get my vehicle processed for its 42K maintenance. The tech finished my vehicle within 1 ½ hours and Cory personally met me in the waiting area and walked me to my vehicle explaining the comments from the tech. once again I was very pleased with the entire process at Peoria Subaru! More

Amazing I can’t say enough about how amazing these gentleman are. Each of them were not only there for me from the beginning, but they are still here for me t I can’t say enough about how amazing these gentleman are. Each of them were not only there for me from the beginning, but they are still here for me two weeks later. Any questions or concerns were addressed promptly and throughly. Tyler helped me set everything up from my clock to syncing my phone. More

Always great service! Dan even took the time to hook up my blue tooth. Too technically a challenge for me, but he fixed it in minutes. Great service! Dan even took the time to hook up my blue tooth. Too technically a challenge for me, but he fixed it in minutes. Great service! More

Job well done Peoria Subaru service does quality work. The team is friendly and helpful. Their waiting room is clean and a good place to read or watch TV. Peoria Subaru service does quality work. The team is friendly and helpful. Their waiting room is clean and a good place to read or watch TV. More

Great car buying experience!! We knew we wanted a Subaru Crosstrek when we went to the dealership. Luigi and Troy made the process quick and easy! We are super happy with our exper We knew we wanted a Subaru Crosstrek when we went to the dealership. Luigi and Troy made the process quick and easy! We are super happy with our experience with everyone we dealt with at this dealership and we look forward to working with them in the future!! More