Peoria Subaru

Courteous, Friendly and Professional Brought my Legacy in for a regular scheduled maintenance. The website allowed me to make the appointment easily and quickly. I received several foll Brought my Legacy in for a regular scheduled maintenance. The website allowed me to make the appointment easily and quickly. I received several follow-up reminders of my appointment with the opportunity to change my appointment if necessary. When I arrived at the scheduled time, Dan was ready for me, knew why I was there and thanked me for bring my vehicle back to Peoria Subaru. He went over the scheduled maintenance and asked if I had any issues with the vehicle or any questions. Dan was very courteous, friendly and professional. Upon completion of the service, the check out was fast and Dan thanked me for my continued business with Peoria Subaru. More

Subaru Warranty Service I am sorry to say but my experience here for my warranty service was lack of a great one. Service advisor did not reach out to me on a daily basis I am sorry to say but my experience here for my warranty service was lack of a great one. Service advisor did not reach out to me on a daily basis to see what was going on and almost a week later got feedback on when they can start on my vehicle. I called customer service rep twice that week and left a message but never received a call back. I am dissappointed but I am glad my car was fixed. But I am willing to give it another chance when I need to come back for service. More

6 MONTH SERVICE OIL, FILTER, VEHICLE CHECK AND TIRE ROTATION IN LESS THAN 1 HOUR. EVERYBODY WAS VERY FRIENDLY AND PROFESSIONAL. THIS WAS MY FIRST VISIT SINCE OBTAINI OIL, FILTER, VEHICLE CHECK AND TIRE ROTATION IN LESS THAN 1 HOUR. EVERYBODY WAS VERY FRIENDLY AND PROFESSIONAL. THIS WAS MY FIRST VISIT SINCE OBTAINING THE VEHICLE. I'LL BE BACK. More

Loyal customers very disappointed We drove 45 minutes for EVERY service on our Subaru the past 3 years. Because we are moving to a new state we were told they would honor the loyalty t We drove 45 minutes for EVERY service on our Subaru the past 3 years. Because we are moving to a new state we were told they would honor the loyalty tires a little early but when we arrived for our appointment they refused to honor the tires and we left without new tires. I would not recommend that people do the loyalty program with this service center if the location is not convenient as we were very disappointed in the end. Dan was great for other service experiences but the service center overall is leaving a bad taste in our mouths. More

Oil Change and Recall for Car All service was done with great care, knowledge and very quickly. Service was started and done on time. I really appreciate everything they do. Alw All service was done with great care, knowledge and very quickly. Service was started and done on time. I really appreciate everything they do. Always great to know I am taken care of. More

Service Had a good experience going to get my car serviced at Peoria Subaru. They make it quick and easy. Finished in less than time quoted. Had a good experience going to get my car serviced at Peoria Subaru. They make it quick and easy. Finished in less than time quoted. More

I’m unhappy with service waited four hours! I made this appointment well in advance it took them over two hours just to tell me I needed back brake pads then I had to sit there for another two I made this appointment well in advance it took them over two hours just to tell me I needed back brake pads then I had to sit there for another two hours totally unacceptable nobody told me it was gonna take this long. Considering all of the problems I’ve had with the two Subaru so I’ll phone you would think I would get top quality service but no I don’t I continue to get this kind of service I should be getting free oil changes for my inconvenience but nobody offered me a thing?? More

Truly Five Star Cory is always friendly, informative and efficient. I was in for routine service and out again in much less than an hour with answers to all question Cory is always friendly, informative and efficient. I was in for routine service and out again in much less than an hour with answers to all questions. More

Quick, efficient and friendly I brought my car in for the recall on brakes. I might have needed an oil change. Cory, said I could drive 2,000 more miles before needing an oil chang I brought my car in for the recall on brakes. I might have needed an oil change. Cory, said I could drive 2,000 more miles before needing an oil change. Cory has always looked out for my husband and my cars. More

Great service Cory always takes excellent care of me and my Forrester!!!!!!!!!!!! I have great confidence in my Forrester and plan to keep it forever. This is my Cory always takes excellent care of me and my Forrester!!!!!!!!!!!! I have great confidence in my Forrester and plan to keep it forever. This is my second Subaru and I won't buy anything else. More