Peoria Subaru

The Way All Dealerships Should Operate Past negative experiences purchasing vehicles had us dreading going to a dealership to buy a car. Experiences like when you think you have negotiated Past negative experiences purchasing vehicles had us dreading going to a dealership to buy a car. Experiences like when you think you have negotiated a deal with a salesman, who tries to be your new best friend, only to be handed off to the manager (Closer) who comes in for the kill with new numbers, charges etc. And just when you think you are finally done you are escourted to the Upseller/Option Seller who puts the extreme pressure on to get all the "essential dealer-installed extras" that you would be crazy not to go for, etc. Eventually you leave with a new car feeling abused and with a very bad taste in your mouth and the hope that you never have to endure that process again. Fortunately my experience at Peoria Subaru was like a breath of fresh air. None of the sleazy tactics that I had experienced in the past were used by any of the staff at Peoria. Everyone we dealt with was efficient, straight forward and we never felt like we were being pressured or misslead. It was the quickest, easiest and overall the most pleasant purchase of a car we have ever experienced (this was my fifth purchase of a new car). In summary, I am a pleasantly surprised, but satisfied customer. More

Great dealership Everyone was very helpful at this dealership in the West valley. I would go there again and refer my friends. It was a wonderful experience. Everyone was very helpful at this dealership in the West valley. I would go there again and refer my friends. It was a wonderful experience. More

Another no-stress car deal This was my second purchase from Peoria Subaru. I wasn't even looking to buy a car. I was only there for a service appointment. When Spencer (same rep This was my second purchase from Peoria Subaru. I wasn't even looking to buy a car. I was only there for a service appointment. When Spencer (same rep that sold me my '17 Forester) presented me an offer for a trade-in, I was curious to see what the new '19s had to offer. We drove, we talked, we negotiated. No high-pressure. No bait-and-switch. Never once felt like I was being played or scammed. They even covered the cost of my service on my trade-in (since the work was completed before I decided to trade up). I like being able to browse the lot without having a rep on my tail going in for the hard sell. Between shop visits and sales experiences, I've never once had less than a positive experience and always feel they value my business. I'll be back. More

6 month maintenance check Staff and service was very professional and friendly. Quick service and comfortable lounge area. Was in and out in under an hour. Will be going back i Staff and service was very professional and friendly. Quick service and comfortable lounge area. Was in and out in under an hour. Will be going back in another 6 months. More

Fast on time oil change & tire rotation. Brandon Lewandowski made our experience enjoyable. He is very professional & knowledgeable. The dealership is well managed with quick turnaround times Brandon Lewandowski made our experience enjoyable. He is very professional & knowledgeable. The dealership is well managed with quick turnaround times and reasonable prices. Thanks Brandon!!! More

50000 service Always a pleasure dealing with Dan. Trusted repairs and fast service. Recommend the service department for any of your Subaru service needs and repair Always a pleasure dealing with Dan. Trusted repairs and fast service. Recommend the service department for any of your Subaru service needs and repairs. Thanks Dan More

Dead battery Service was friendly and prompt. Problem was explained simply and clearly. All of my questions were answered clearly and instructions were also explai Service was friendly and prompt. Problem was explained simply and clearly. All of my questions were answered clearly and instructions were also explained. When I called with an immediate need, an appointment was made for that same day. I have had a routine oil change on my 2018 Forester earlier this year. This was my first time visiting Peoria Subaru with a problem, and the fix was flawless. Thank you. More

East fast painless Purchased new Forester and Crosstrek the prior week. Great deal...very helpful. Very easy to close sale. Vehicles were prepped very nicely for pic Purchased new Forester and Crosstrek the prior week. Great deal...very helpful. Very easy to close sale. Vehicles were prepped very nicely for pick up More

This is the second car i bought from them Always great service. Always helpful. Made it easy for my wife and I. Will buy again. Will also refer. Subaru is the best. Great experience. Always great service. Always helpful. Made it easy for my wife and I. Will buy again. Will also refer. Subaru is the best. Great experience. More

Second vehicle from them Excellent Service from sales staff to finance staff. Personable and professional customer service. Listen to customers and allow the customer to guide Excellent Service from sales staff to finance staff. Personable and professional customer service. Listen to customers and allow the customer to guide the sale. Second excellent experience with Peoria Subaru. More