Peoria Subaru

Dealing with the staff here was impressive. Their promptness and attention to detail was great. I was shopping around and they made me feel like I was truly important and that they genuinely cared ab promptness and attention to detail was great. I was shopping around and they made me feel like I was truly important and that they genuinely cared about gaining my business. More

Bob was very friendly and informative. The total time to test drive and purchase the car was about 6 hours, other than that the experience was great. test drive and purchase the car was about 6 hours, other than that the experience was great. More

I love my first Subaru! My experience at Peoria Subaru was very pleasant. I drove the Forester with my Dad and then my husband and my Dad drove it the next day, we all loved it. I brought it through the was very pleasant. I drove the Forester with my Dad and then my husband and my Dad drove it the next day, we all loved it. I brought it through the Costco program and the process was smooth and friendly. There was no typical car salesman pressure, Bob knew what a good vehicle the Forester is and was confidant that I would be back after I drove the others in this category of SUV. Bob was fun, his manager was fun and the finance guy was fast! We took it to our cabin in the mountains this weekend and it was a pleasure to drive and handled the hills and our steep driveway without any effort at all. Thanks! More

I got the best sales associate in the world. Henry was professional and courteous. I got the car I wanted at the right price and a fair amount for my trade in. The transaction was smooth and effortless. professional and courteous. I got the car I wanted at the right price and a fair amount for my trade in. The transaction was smooth and effortless. A + customer service. More

I would like to start by saying I am a ruthless critic, I hate car dealerships, and hate filling out reviews even more. TLDR: Is at the bottom. I had a great experience at Peoria Subaru today buying hate car dealerships, and hate filling out reviews even more. TLDR: Is at the bottom. I had a great experience at Peoria Subaru today buying my new 2013 Subaru Sport Premium Impreza. David was great when I went for the initial test drive. I had been to 3 or 4 different dealerships that day and I was actually in a pretty bad mood by the time I got to Subaru. He had a great attitude towards the whole situation. I came back last night right before they closed and Grant and Moose stayed helping me for about an hour after the closed. Once again they were very informative and I left having a good experience and looking forward to coming back. Today when I came back I had the opportunity to work with all three again. Grant took me for the 2nd test drive and also was a great experience. Very informative and like David allowed me to do my test drive how I wanted too unlike most other dealers who tell me when and where to go, nag at me for testing out the vehicle (go figure someones rough on a test drive), and gave a uncomfortable environment. Grant didn't even mind me fully testing the brakes lol. I brought along my father and nephew today as well. They were very nice to both of them as well and Moose personally kept them company for most of our time there. He was exceptionally friendly with my nephew when he was being silly asking for arm and thumb wrestles. When it came down to crunching the numbers they gave me a better deal than I expected. I go in and throw an offer out on the car and like every dealership they turn it down and offer one back. They didn't throw some insulting high as xxxx deal they offered me $600 less than I asked. Never have I been to a dealership that not only treats you well but they went the extra mile in order to help save me money. On top of selling me the car for less than I offered they didn't throw an insultingly low offer for my trade. When I was there last night I told him what I had for a trade and he said he wasn't going to beat around the bush and would give me $1200. On his own he asked a few more questions and offered me $2000. Today came along and I bought my trade in and they did the appraisal on it. They then decided it was worth $1500. Moose was a man on his word and gave me the full $2000. TLDR: To recap they sold me the car I wanted for less than I offered them. They voluntarily gave me $500 more than my trade was worth with out having to try to haggle the price up. They were very friendly, no pressure, informative, and a great group of people to work with. This is my first Subaru and if the car is as great as the people I worked with I doubt I will take my business anywhere else after this experience. More

I got my Subaru through David. He was a pleasure to work with and was able to get me the perfect car. It was a great experience and I highly recommend going through him for your new Subaru. with and was able to get me the perfect car. It was a great experience and I highly recommend going through him for your new Subaru. More

We had a 2011 Outback we purchased new from Peoria and loved it. Bob Shotwell e-mailed us to let us know about the new features for 2013. We made an appointment with Bob and traded in the 2011 for a 2013 loved it. Bob Shotwell e-mailed us to let us know about the new features for 2013. We made an appointment with Bob and traded in the 2011 for a 2013. We are very happy with Bob's service. More

Peoria Subaru was very straight forward to work with. The knowledge and honesty of the staff was beneficial and was in line with my own research. I would, and have, recommended Peoria Subaru. The knowledge and honesty of the staff was beneficial and was in line with my own research. I would, and have, recommended Peoria Subaru. More

David was very helpful in getting me the car with the exact options I wanted. He was a pleasure to deal with and I would highly recommend going through him for your next Subaru purchase. exact options I wanted. He was a pleasure to deal with and I would highly recommend going through him for your next Subaru purchase. More

We bought a Subaru from Bob Shotwell. We have purchased 3 vehicles from him in the last 2 1/2 years. We are happy with the service we receive from him and the employees at Peoria Subaru! Thank you! vehicles from him in the last 2 1/2 years. We are happy with the service we receive from him and the employees at Peoria Subaru! Thank you! More