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Pepe Cadillac

White Plains, NY

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988 Reviews

15 Water Street

White Plains, NY

10601

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Showing 988 reviews

October 30, 2018

Overall Experience Pepe Cadillac has been the best experience I have had with a car dealer in the last 10 years. From the time I walked in to check out cars to my first More

by Ken Price
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenny Sternesky, Sam Kwartler, Jasson Liriano
October 29, 2018

Sales Excellent experience Harold was very knowledgeable and answered all of our questions. The rest of the staff were also excellent! Very smooth proc More

by Gross10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harold Mota
October 26, 2018

Great Deal Enjoyed the experience. Harold was very knowledgeable and and many detailed questions that we had. Good follow up skills without pressuring. We also f More

by Mike
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Raniolo, Harold Mota
October 24, 2018

2018 XT5 delivery at my home Eric Maher the person that came to my home delivered the new car and took the old car back , couldn’t have been a nicer , he was a real gentleman exp More

by Xt5 2018
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rick Maher
October 20, 2018

Long wait Oil change took 2 hours 15 minutes. The rest rooms were messy. Not the experience I am used to here. The service rep was very courteous. More

by Caddy14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jasson Liriano
Oct 26, 2018 -

Pepe Cadillac responded

We are sorry to hear you had an unpleasant experience during your last service visit. We would like hear more about it so we can better assist you. Please feel free to reach out to me directly so we can properly address your concerns. Thanks you, Ron Bald Service Manager rbald@pepecadillac.com

October 16, 2018

A smooth and professional experience I dealt with Harold Mota and he was professional, knowledgeable, polite, and showed an enthusiasm for the brand. I felt that Harold was able to quickl More

by DMG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harold Mota
October 14, 2018

Professionalism Salesman Kenny Sternesky was very professional with me. He didn’t pull any punches told me exactly what to expect and went out of his way to make sure More

by Carguy
Recommend Dealer
Yes
Employees Worked With
Kenny Sternesky, Frank Raniolo
October 12, 2018

Very accommodating Time for appointment kept. Sam in service is very accommodating. Washing of car very important as is the availability of a loaner car. Great dealer More

by Jeff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lynn Bartolini, Sam Kwartler
October 11, 2018

Service visit. Had a check engine light come on so made an appointment, Dropped the car off got a rental and received a call a few hours later. Sam explained that th More

by mike a
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Kwartler
October 07, 2018

Love love love my Cadillac! David went above and beyond! So smart and helpful ! He found the exact car I was looking for 😍 enjoyed the experience very much ! Looking forward to More

by Debra Ciaffone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robinson Rodriguez , David Persaud, Frank Raniolo
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