Pepe Cadillac

great experience, Kenny is helpful, honest and friendly. Very professional dealership. Made buying my pre-owned MBenz a breeze. Never felt pressured. Kenny kept me apprised throughout the entire process and Very professional dealership. Made buying my pre-owned MBenz a breeze. Never felt pressured. Kenny kept me apprised throughout the entire process and accommodated my request to have the Mercedes dealer complete an independent inspection of the vehicle. 2 minor critiques: - financing process - would've been nice to have a bit more transparency on the options in terms of rates and financing companies. Seemed like it was chosen for me. Also, the "up-sale" on the tire warranty didn't make financial sense, but they didn't push too hard on this. - plates/registration - took about 3 weeks to get the plates. Seems like a long time. They use a third party company to process the registration. Most dealers I visited treated me differently since I was purchasing pre-owned but not Pepe. Overall, very pleasant experience and would def recommend. More

great jasson did a great job he got me in @ out with in to hours I recommend this dealership they are top noch everthing was great yhanks jasson did a great job he got me in @ out with in to hours I recommend this dealership they are top noch everthing was great yhanks More

Happy Customer The staff is always polite and pleasant when I drop off my car for servicing. I am addressed the minute I walk in. Sam is very efficient and provides The staff is always polite and pleasant when I drop off my car for servicing. I am addressed the minute I walk in. Sam is very efficient and provides excellent service. I've been with Pepe for 7 years and have no complaints. This is definitely my home base. More

The Godfather I dealt with Robinson when my wife and I were buying a truck from Harold Mota. Now Harold showed us many good vehicles with really good pricing. Now w I dealt with Robinson when my wife and I were buying a truck from Harold Mota. Now Harold showed us many good vehicles with really good pricing. Now we are from Long Island and we got our Caddy people back home looking for us too. We were happy with what Harold had should us but then The Godfather shows up, Robinson.... He took Harold’s awesome deal and turned it into an offer we couldn’t refuse. Good work! More

Last minute tire change Late on a Friday afternoon, I was putting air in my tires when I noticed a bulge on the sidewall of one of my tires. Knowing that they had Saturday ho Late on a Friday afternoon, I was putting air in my tires when I noticed a bulge on the sidewall of one of my tires. Knowing that they had Saturday hours, I called and asked if I could drop off the care overnight for the tire change. I did not need a loaner car, so this was an easy transaction which was completed on Saturday. Great job! More

Rafael Vargas’ Experience Amazing service with outstanding employees! I went in to repair my rims and regular maintenance. I am very satisfied and will always come back to you Amazing service with outstanding employees! I went in to repair my rims and regular maintenance. I am very satisfied and will always come back to you guy only! More

#Safe Drive When my 2016 Cue screen went out as I was driving on 95, I was fearful because I didn’t know if I was safe to continue about my dinner plans or to can When my 2016 Cue screen went out as I was driving on 95, I was fearful because I didn’t know if I was safe to continue about my dinner plans or to cancel. After a long talk with a Onstar advisor I decided to continue with plans. But from that moment day I was unsure about driving my vehicle. I looked up PePe and they put me in for service and from the moment I left my vechile I felt reassured and comfort that whatever was going on they would figure it out. Diagnostic by diagnostic I was kept informed and comfortable with my vehicle being cared for. I truly thank Sam Kwartler for putting me at ease and to whomever it was that took my concerns seriously. As I explained I rarely drive my vehicle but Safety is what I expect when I driving. More

Lease XT5 We were greeted immediately when we walked through the doors of this beautiful showroom. Rick Maher, our Sales Consultant, was professional and court We were greeted immediately when we walked through the doors of this beautiful showroom. Rick Maher, our Sales Consultant, was professional and courteous, and never pressured us. It was a pleasure to work with him, as he offered us the highest level of customer service we have experienced in a car leasing experience. Before leaving with our beautiful new car, Rick gave us a thorough review of all of the car's features, and also walked us through the service department. We felt very comfortable driving out of the lot, as we know we are in good hands with Pepe. More

Great! Got a flat. They were there right away and had a new tire within an hour. Everyone was friendly and very helpful. They made the best of a bad situatio Got a flat. They were there right away and had a new tire within an hour. Everyone was friendly and very helpful. They made the best of a bad situation. More

You are in good hands My family and I decided to get a second vehicle for the family, Me know in the history of Pepe Cadillac I decided to stop by, I have to say your are My family and I decided to get a second vehicle for the family, Me know in the history of Pepe Cadillac I decided to stop by, I have to say your are in good hands With the Pepe Cadilac Mr Kenny Sternesky & staff are awesome, Thank you Guys cheers. More