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Pepe Cadillac

White Plains, NY

not yet
rated
988 Reviews

15 Water Street

White Plains, NY

10601

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Showing 988 reviews

April 17, 2018

Spectacular Service Along With Vehicle Preservation The whole service team work as one to exceed one's expectations when it comes to buying a car. I'd like to thank Sam, and especially Frank who took a More

by Harold J Mota
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Kwartler, Frank Spaziante , Tim Bailey
Apr 18, 2018 -

Pepe Cadillac responded

Harold, thank you for taking the time to write about your experience. It is wonderful to hear that Frank and Sam were able to provide you with the excellent experience we strive to provide all our customers. We look forward to serving you for many years to come!

April 14, 2018

This is the way it should always be I own 6 different cars and 4 of them I bought this year. Frank was just an absolute pleasure to work with. He is as honest and straight forward as t More

by JTAV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Raniolo
Apr 16, 2018 -

Pepe Cadillac responded

Thank you for this terrific review! We appreciate your business and recommendations. We couldn’t be happier that Frank provided you with a great car buying experience. He is a true asset and we are lucky to have him on the Pepe Cadillac team. We hope you are enjoying your new Cadillac, please come back to visit anytime!

April 13, 2018

Best experience ever buying a car! Frank was attentive to our every need. He was patient and just an all around great guy. We will him the best at this awesome dealership it’s people li More

by Petecad1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Raniolo
Apr 13, 2018 -

Pepe Cadillac responded

Pete, we would like to thank you for your recommendations and for this amazing review. Our team of professionals is dedicated to providing you and everyone else who visits Pepe Cadillac with only the best there is to offer. It’s so nice to hear that Frank helped to make your experience such a positive one. Enjoy your new Cadillac!

April 13, 2018

Excellent experience Came in for an oil change. At the last minute added several other items. Everything was done to my satisfaction sooner than promised without resistanc More

by Giampaoj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I didn’t get the name of the representative in the service department with whom I dealt, David Persaud
Apr 13, 2018 -

Pepe Cadillac responded

Hearing that you had an excellent experience is the best thing we could hope for! Your recommendation means a lot to us. Thank you for choosing Pepe Cadillac, we look forward to serving you for many years to come!

April 13, 2018

PEPE CADILLAC AND FRANK RANIOLO TOP NOTCH!!!! I came in to the Pepe dealership, I was stressing out over what car I wanted that fits what I do for work. The as I entered the dealership, I was gree More

by Eric A Gruber
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Raniolo
Apr 13, 2018 -

Pepe Cadillac responded

Eric, thank you so much for sharing your experience with Pepe Cadillac and Frank. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Glad to hear you love your new Cadillac. Frank and the team will be thrilled to hear your feedback!

April 12, 2018

Very happy David made it painless and I feel gave me a great deal. Very professional young man. He explained everything about the car, now I just have to remembe More

by Larry V
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robinson Rodriguez , David Persaud
Apr 13, 2018 -

Pepe Cadillac responded

Larry, we are happy to hear that you got exactly what you wanted out of your car-buying experience with David at Pepe Cadillac. We wish you safe travels in your new Cadillac and look forward to seeing you again soon! Please don't hesitate to reach out if you have any questions about your new Cadillac!

April 11, 2018

Pepe Cadillac Seamless Purchase My experience at Pepe Cadillac was totally seamless. Completely Professional, landed the exact XT5 I wanted for the most competitive price. Love the “ More

by Love my Cadillac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robinson Rodriguez , Jim Romer, Sue Silverman, Andy Silfen
Apr 12, 2018 -

Pepe Cadillac responded

Thank you for this amazing review! We couldn't be happier to hear that you had such a wonderful and memorable experience working with Jim, Andy and Robinson at our dealership. We sincerely appreciate your business and recommendations. Congratulations on your new XT5, we hope to see you again soon!

April 09, 2018

2016 Escalade ESV Purchase Good overall experience. Andy and Robinson were great! Felt like I got a good deal. Car could have been prepped a little bit better and a number of More

by RobbieD365
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robinson Rodriguez , Andy Silfen
Apr 11, 2018 -

Pepe Cadillac responded

Robbie, congratulations on your Escalade ESV! Thank you for taking the time to write about your experience. It is wonderful to hear that Robinson and Andy were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

April 07, 2018

Disappointed with time spent Staff attentive and polite (A rating). Waited 20 minutes for loaner car, late for an appointment (rating F). Not fault of staff---one person dealing More

by loutell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jasson Liriano
Apr 09, 2018 -

Pepe Cadillac responded

Lou, thank you for taking the time to share your experience at our dealership! Your feedback is very important to us. Sometimes when we are very busy, we get a little backed up so we truly apologize for the wait on receiving your loaner. We look forward to working together again soon!

April 07, 2018

Great experience Great customer service. Thanks to Robinson Rodriguez and Harold Mota, for giving us the best deal on our vehicle purchase. I truly recommend this deal More

by JM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robinson Rodriguez
Apr 09, 2018 -

Pepe Cadillac responded

We are happy to hear that you got exactly what you wanted out of your car-buying experience with us at Pepe Cadillac. We appreciate your recommendations and wish you safe travels in your new Cadillac. We look forward to seeing you again soon!

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