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Pepe Cadillac

White Plains, NY

not yet
rated
988 Reviews

15 Water Street

White Plains, NY

10601

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Showing 988 reviews

February 22, 2018

Brakes service Very professional in handling appointment, giving free loaner and NO surprises. We’re great in setting expectations s of needed time to service. The More

by Hsrx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Kwartler, Michelle Deleon
Feb 23, 2018 -

Pepe Cadillac responded

We are happy to hear that you got exactly what you wanted out of your service experience with us at Pepe Cadillac. We look forward to working together again soon!

February 22, 2018

NY inspection and repairs I was satisfied with my experience.. it took a little longer than I would have liked but since I had a loaner car it was not a big problem. More

by DennisC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Bald , Jasson Liriano, Michelle Deleon
Feb 22, 2018 -

Pepe Cadillac responded

Dennis, thank you for your feedback! We are glad to hear you were satisfied with your recent service experience.

February 21, 2018

Exceptional service and delivery by salesperson Frank was very professional, knowledgeable and thorough in his delivery. He answered all questions and went above and beyond to be sure my wife and I More

by Cadi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Raniolo
Feb 22, 2018 -

Pepe Cadillac responded

Thanks for this fantastic review! We couldn't be happier to hear about your exceptional experience and how helpful and professional Frank was during your visit. Congratulations on your new Cadillac! Please come visit us anytime!

February 20, 2018

Pepe Service The service is good,otherwise I wouldn't drive 30miles to get to them. And pay 2tolls . Waiting area is very comfortable,and clean. They answer all More

by Arsenio Serrano
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Persaud, Frank Raniolo, Sam Kwartler, Michelle Deleon
Feb 20, 2018 -

Pepe Cadillac responded

Arsenio, thanks so much for making the trip for your service visit. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! We appreciate your business, thank you again!

February 18, 2018

Sufficient and Professional My baby was well taken cared of while I was able to spend sometime doing some personal errands. They were generous and courteous. I even shopped arou More

by DCady 4Life
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jasson Liriano
Feb 19, 2018 -

Pepe Cadillac responded

Thank you for this 5-star review! We are happy to hear you had a wonderful experience at Pepe Cadillac. Please come visit us anytime!

February 16, 2018

Great car - great deal Our sales representative John wad bery patient and thoughtful to our needs. He and Cory helped us find the best suitable car within out price range. More

by Christandme610
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John J. Gerardi, Corey Jones
Feb 16, 2018 -

Pepe Cadillac responded

Thank you for your feedback and your business! If you ever need assistance with anything else in the future, please don't hesitate to reach out.

February 16, 2018

excellent care Frank Raniolo was extremely courteous and professional. One of my best car sales experiences. Plus he knew the car very well; which I am seeing less More

by oldcadillacguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Raniolo
Feb 19, 2018 -

Pepe Cadillac responded

Thank you for taking the time to share your positive experience at Pepe Cadillac! We couldn't be happier to hear that Frank helped to make your experience "one of the best car sales experiences" you have had. We hope to see you again soon!

February 16, 2018

Oil change visit Had my oil changed a few other items check And all was corrected in a timely matter. The staff is always welcoming and helpful in service and sale More

by Miaedel02
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Bald , David Persaud, Lynn Bartolini, Sam Kwartler
Feb 19, 2018 -

Pepe Cadillac responded

Mia, thank you for this wonderful review! We are so happy to hear you had an excellent experience working with David, Lynn, Sam and Ron. We look forward to working with you again in the near future!

February 15, 2018

So easy. I just leased my third car with Kenny. There's never any pressure, just good advice. He always makes the process so easy. This time was the quickes More

by NYCGerald
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robinson Rodriguez , Kenny Sternesky, Sam Kwartler
Feb 15, 2018 -

Pepe Cadillac responded

Gerald, we couldn’t be happier that Kenny continues to provide you with great car buying experiences. He is a true asset and we are lucky to have him on the Pepe Cadillac team. We hope you are enjoying your new Cadillac, please come back to visit anytime!

February 15, 2018

Roadside Service was prompt and great. My ATS needed to be jumped, so road side service came quickly and jumped it and I was up and running in no time. Great service. More

by bbbaaaccc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure. He was the road side assistance gentleman that came by my home.
Feb 16, 2018 -

Pepe Cadillac responded

Thanks for this excellent review! We are very happy to hear that our Roadside Service Technician helped you so quickly and provided you with a great experience. Please don't hesitate to reach out if you need assistance again!

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