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Pepe Cadillac

White Plains, NY

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990 Reviews

15 Water Street

White Plains, NY

10601

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Showing 990 reviews

February 15, 2018

So easy. I just leased my third car with Kenny. There's never any pressure, just good advice. He always makes the process so easy. This time was the quickes More

by NYCGerald
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robinson Rodriguez , Kenny Sternesky, Sam Kwartler
Feb 15, 2018 -

Pepe Cadillac responded

Gerald, we couldn’t be happier that Kenny continues to provide you with great car buying experiences. He is a true asset and we are lucky to have him on the Pepe Cadillac team. We hope you are enjoying your new Cadillac, please come back to visit anytime!

February 15, 2018

Roadside Service was prompt and great. My ATS needed to be jumped, so road side service came quickly and jumped it and I was up and running in no time. Great service. More

by bbbaaaccc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure. He was the road side assistance gentleman that came by my home.
Feb 16, 2018 -

Pepe Cadillac responded

Thanks for this excellent review! We are very happy to hear that our Roadside Service Technician helped you so quickly and provided you with a great experience. Please don't hesitate to reach out if you need assistance again!

February 14, 2018

Great experience Our salesman Andy was so helpful and was able to answer all our questions. We were very satisfied with the entire deal, and would recommend this deale More

by Gramps
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robinson Rodriguez , Corey Jones, Andy Silfen
Feb 14, 2018 -

Pepe Cadillac responded

Gramps, thank you for sharing your positive experience with us at Pepe Cadillac. We are glad to hear that Andy was very helpful during your visit. We appreciate your recommendations and hope to see you again soon!

February 13, 2018

Great Service, above and beyond!!!!!!!! I have been servicing my Cadillac's for years now and they are Great! Very professional and courteous. Ron and his staff go above and beyond. Keep More

by Nik G.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Bald , Jasson Liriano, Michelle Deleon, William Rivera
Feb 14, 2018 -

Pepe Cadillac responded

Nik, thank you so much for such a great review! We love to hear that Ron helped to make your experience so exceptional. Thanks again for your business, we look forward to serving you for many more years to come!

February 12, 2018

Excellent. Sam is very helpful. Thanks Very good service. Sam is professional, took care the problem next day. I would definitely call back for the next service . Thank you For great servic More

by Gabriel1979
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Kwartler
Feb 12, 2018 -

Pepe Cadillac responded

Gabe, thank you for sharing your service experience with us at Pepe Cadillac! We are grateful for your recommendations and are glad to hear that Sam helped to make your experience a positive one. We hope to work with you again very soon!

February 10, 2018

Purchase of a 2018 Escalade The staff at Pepe Cadillac of white plains went above and beyond to ensure a delightful experience. Special thank you to Kenny for job well done More

by m115638
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robinson Rodriguez , Kenny Sternesky
Feb 12, 2018 -

Pepe Cadillac responded

Thank you for choosing Pepe Cadillac. We are happy to hear that you had a delightful experience working with Kenny, Robinson and the rest of our team. We look forward to working together again in the near future!

February 07, 2018

Great experience Always give great service! Love to go there especially dealing with fantastic people, from service Mgr Ron Bald on down. They fix your car where you More

by Bb773
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Bald , Darcy Gonzalez, Sam Kwartler
Feb 08, 2018 -

Pepe Cadillac responded

Thank you for this fantastic review! Your recommendations mean so much to us. We couldn’t be happier to hear that Ron continues to provide you with great service experiences. He is a true asset and we are lucky to have him on the Pepe Cadillac team. Please come back to visit anytime!

February 07, 2018

First Class Service John Gerardi was a pleasure to work with. He was helpful, friendly, and always professional. He went out of his way to make sure I had everything I ne More

by Shelterhelper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Jones , John J. Gerardi
Feb 08, 2018 -

Pepe Cadillac responded

Thank you for this great review! We are happy to hear that you got exactly what you wanted out of your car-buying experience working with John. We appreciate your recommendations and look forward to working with you in the near future!

February 07, 2018

Always professional. My service visits with Pepe Cadillac have been very consistent. From my initial call for an appointment, taken by Michelle to my arrival, my service a More

by mrgoodbr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Kwartler, Michelle Deleon
Feb 08, 2018 -

Pepe Cadillac responded

Thanks for taking the time to share your service experience with Pepe Cadillac! We are thrilled to hear that Michelle, Sam and Ron helped to make your experience so excellent. We look forward to working with you again soon!

February 05, 2018

Amazing courteous The greatest experience I ever had in any This was the greatest experience I ever had at Cadilac everyone is nice they get things done and get things done correctly very happy to be part of th More

by Hunnybunny
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Best mechanic I ever seen Remo , Ron Bald , David Persaud, Jasson Liriano
Feb 05, 2018 -

Pepe Cadillac responded

Thank you so much for sharing your service experience with Pepe Cadillac. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! It is so nice to hear that Remo, Jason and Ron helped to make your experience so terrific. We're happy to have you a part of our Pepe Cadillac family and hope to see you again soon!

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