Pepe Cadillac

Cadillac and Pepe are the Best Buy deal Sales manager and salesman both genuine and exceptionally fair in reaching a purchase price. Could not ask for better. All persons there were equal Sales manager and salesman both genuine and exceptionally fair in reaching a purchase price. Could not ask for better. All persons there were equally nice as well. More

the entire staff was great vey excellent service my car was completely serviced and washed and delivered on time I was very pleased. looking forward to going back for my nex vey excellent service my car was completely serviced and washed and delivered on time I was very pleased. looking forward to going back for my next service More

Knowledgeable staff, worked hard to meet my requests. This is our third Cadillac. We have always used the same dealer and salesman. This shows our confidence in getting the best deal possible. Just as imp This is our third Cadillac. We have always used the same dealer and salesman. This shows our confidence in getting the best deal possible. Just as important, service after the sale is always professionally handled. Satisfaction is the key to keep returning. More

All my expectations were met or exceeded. All my expectations were either met or exceeded. The dealership was very clean and everyone was polite and friendly. The experience of buying a new ca All my expectations were either met or exceeded. The dealership was very clean and everyone was polite and friendly. The experience of buying a new car was enjoyable and not a painful task. More

Service on Cadillac SRX The staff at Pepe is exceptional from booking the appointment to the mechanics Ron and his team make you feel at home and are always honest and friend The staff at Pepe is exceptional from booking the appointment to the mechanics Ron and his team make you feel at home and are always honest and friendly! More

Pepe Cadillac in white plains is awesome I called Kenny Sternesky (Pepe Cadillac Sales and Leasing Consultant) probably 50 times. What a kind patient man. After about 2 weeks, I finally decid I called Kenny Sternesky (Pepe Cadillac Sales and Leasing Consultant) probably 50 times. What a kind patient man. After about 2 weeks, I finally decided on a car. Kenny kindly helped me through the whole process and treated me like family. I appreciate everyone who helped me at Pepe Cadillac. What a wonderful place filled with an awesome team of friendly people. Thank you so much! More

Service was provided in a timely manner. I was told that fluids had been topped off. Two days of use later, I got a notice my windshield fluid was low. The vehicle was taken in for a rear win I was told that fluids had been topped off. Two days of use later, I got a notice my windshield fluid was low. The vehicle was taken in for a rear window washer issue. When I opened my hood the top to the washer fluid bottle was open and there was no fluid in the bottle. When I first sat in my car after being repaired, I noticed a 3 1/2" diameter, white piece of plastic on my steering column. Sam made sure the car was taken back into the shop. I was told it was part of the mirror assembly that had been removed to work on the washer fluid issue. Sam did a good job getting me in for service and kept me informed as to the progress of the repair. More

VERY COMFORTABLE PEOPLE THAT YOU CAN TRUST THAT THEY WILL DO WHAT THEY SAY.THEY WILL WORK WITH YOU WITH THE SERVICE AND MAKE SURE IT GETS DONE RIGHT PEOPLE THAT YOU CAN TRUST THAT THEY WILL DO WHAT THEY SAY.THEY WILL WORK WITH YOU WITH THE SERVICE AND MAKE SURE IT GETS DONE RIGHT More

Fantastic servicef From the time you enter the Pepe dealership you realize that this must be a professional establishment. Service is great along with employee relations From the time you enter the Pepe dealership you realize that this must be a professional establishment. Service is great along with employee relationship. Pepe USA true Cadillac experience. More

Worth the Drive From my initial intake-related phone call with Melanie Rippy, to the lovely one-on-one with Kenny Sternesky the entire process was as good as it's eve From my initial intake-related phone call with Melanie Rippy, to the lovely one-on-one with Kenny Sternesky the entire process was as good as it's ever been. Melanie was efficient and quick to answer all of my concerns in an effort to help avoid any unnecessary trips to the dealer given the distance I had to travel to get there (40+ miles each way on any given day). Then, working the numbers with Kenny was also an amusingly pleasant experience; he is a person of integrity and his transparency was refreshingly welcome. Things had gone so well, I was certain the "F&I" experience would sour the experience (as it has in my past), but Corey Jones set a new bar. I've purchased 6 vehicles, to date, and Corey's my new "number 1." No hidden fees, no unusual APR changes last minute, no "we need more money down" situations, etc. Furthermore, he valued my time with organization and concise explanations of every single piece of documentation requiring a signature. A good sales experience makes for return service visits. And if anyone is wondering, the CPO ATS was meticulously cared for, and reconditioned accordingly :-) More