Pepe Cadillac

the entire staff was great vey excellent service my car was completely serviced and washed and delivered on time I was very pleased. looking forward to going back for my nex vey excellent service my car was completely serviced and washed and delivered on time I was very pleased. looking forward to going back for my next service More

Knowledgeable staff, worked hard to meet my requests. This is our third Cadillac. We have always used the same dealer and salesman. This shows our confidence in getting the best deal possible. Just as imp This is our third Cadillac. We have always used the same dealer and salesman. This shows our confidence in getting the best deal possible. Just as important, service after the sale is always professionally handled. Satisfaction is the key to keep returning. More

All my expectations were met or exceeded. All my expectations were either met or exceeded. The dealership was very clean and everyone was polite and friendly. The experience of buying a new ca All my expectations were either met or exceeded. The dealership was very clean and everyone was polite and friendly. The experience of buying a new car was enjoyable and not a painful task. More

Service on Cadillac SRX The staff at Pepe is exceptional from booking the appointment to the mechanics Ron and his team make you feel at home and are always honest and friend The staff at Pepe is exceptional from booking the appointment to the mechanics Ron and his team make you feel at home and are always honest and friendly! More

Pepe Cadillac in white plains is awesome I called Kenny Sternesky (Pepe Cadillac Sales and Leasing Consultant) probably 50 times. What a kind patient man. After about 2 weeks, I finally decid I called Kenny Sternesky (Pepe Cadillac Sales and Leasing Consultant) probably 50 times. What a kind patient man. After about 2 weeks, I finally decided on a car. Kenny kindly helped me through the whole process and treated me like family. I appreciate everyone who helped me at Pepe Cadillac. What a wonderful place filled with an awesome team of friendly people. Thank you so much! More

Service was provided in a timely manner. I was told that fluids had been topped off. Two days of use later, I got a notice my windshield fluid was low. The vehicle was taken in for a rear win I was told that fluids had been topped off. Two days of use later, I got a notice my windshield fluid was low. The vehicle was taken in for a rear window washer issue. When I opened my hood the top to the washer fluid bottle was open and there was no fluid in the bottle. When I first sat in my car after being repaired, I noticed a 3 1/2" diameter, white piece of plastic on my steering column. Sam made sure the car was taken back into the shop. I was told it was part of the mirror assembly that had been removed to work on the washer fluid issue. Sam did a good job getting me in for service and kept me informed as to the progress of the repair. More

VERY COMFORTABLE PEOPLE THAT YOU CAN TRUST THAT THEY WILL DO WHAT THEY SAY.THEY WILL WORK WITH YOU WITH THE SERVICE AND MAKE SURE IT GETS DONE RIGHT PEOPLE THAT YOU CAN TRUST THAT THEY WILL DO WHAT THEY SAY.THEY WILL WORK WITH YOU WITH THE SERVICE AND MAKE SURE IT GETS DONE RIGHT More

Fantastic servicef From the time you enter the Pepe dealership you realize that this must be a professional establishment. Service is great along with employee relations From the time you enter the Pepe dealership you realize that this must be a professional establishment. Service is great along with employee relationship. Pepe USA true Cadillac experience. More

Luxury Salesmanship I have recently turned in my 2015 CTS, leased a 2018 CT6 from Pepe and had the pleasure of working with Frank Raniolo. Frank was professional througho I have recently turned in my 2015 CTS, leased a 2018 CT6 from Pepe and had the pleasure of working with Frank Raniolo. Frank was professional throughout the process and actively worked to facilitate the best deal possible. He patiently answered all of my calls and emails and was extremely knowledgeable about the vehicles sold at Pepe. Corey Jones, the sales manager, took me on my test drive on a crowded Saturday afternoon. While I appreciated his input about the vehicle, I especially appreciated his consideration of my time and willingness to help move the process along. He was very professional and a pleasure to work with. I have leased cars from other luxury brands, including BMW, Audi, Volvo and Infiniti. While the vehicles have different strengths and attributes, they have all been enjoyable. I find that the dealership experience, especially within this class of vehicle, is as compelling a factor in my car shopping decision. Frank truly delivered a luxury experience. While this was my first lease from Pepe, I have worked with Pepe in the past, including service on my CTS. They provide fast, efficient service and provide an enjoyable dealership experience. I look forward to working with Pepe in the future. More

Excellent dealership to shop at Saleman was so helpful and knowledgeable about the Vehicle that would fit our everyday lifestyle. Best price right off the back without any negotiatio Saleman was so helpful and knowledgeable about the Vehicle that would fit our everyday lifestyle. Best price right off the back without any negotiations. I will definitely shop there for my next vehicle More