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Pepe Cadillac

White Plains, NY

not yet
rated
990 Reviews

15 Water Street

White Plains, NY

10601

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Showing 990 reviews

December 22, 2017

Great Service Ro Davis is great to work with... very honest and straight foward gentelman. I would recommend this dealership to my friends and family and am very ha More

by Johnny G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ro Davis
Dec 26, 2017 -

Pepe Cadillac responded

Johnny, thank you so much for this awesome review. Your recommendations truly mean a lot to us! We are very happy to hear that Rohan helped to make your experience such a positive one. We hope to work together again in the near future!

December 21, 2017

My service experience I brought my car in because the key fobs weren't working. oil change special and to get my wheels repaired with the warranty I purchased. I dropped m More

by joeyg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jasson Liriano
Dec 26, 2017 -

Pepe Cadillac responded

Joey, we would like to thank you for your recommendations and for this amazing review. Our team of professionals is dedicated to providing you and everyone else who visits Pepe Cadillac with only the best there is to offer. It’s so nice to hear that Jasson helped to make your experience such a positive one. We look forward to working together again!

December 21, 2017

Best Service Department bar none!!!!! I've been servicing my cars for years at Pepe and they are the best in the tri state area. I use to have to switch from dealer to dealer until I went More

by Nik G.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Bald
Dec 26, 2017 -

Pepe Cadillac responded

Nik, thank you so much for taking the time to share this fantastic review. We are thrilled to hear that you continue to have such wonderful experiences working with Ron and the rest of our team at Pepe Cadillac. We look forward to working with you again. Please come visit anytime!

December 20, 2017

Professional I have been a recurring customer at the Cadillac dealership service department in White Plains, NY for the past 5 years. I have always been attended t More

by Sherry C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Bald , Darcy Gonzalez, Sam Kwartler, Jasson Liriano, Michelle Deleon
Dec 20, 2017 -

Pepe Cadillac responded

Sherry, we would like to thank you for sharing this great review about our dealership! Hearing that you continue to have such amazing experiences is the best thing we could hope for! We will be sharing your feedback amongst our team and look forward to continue working with you. Please come visit us again soon!

December 20, 2017

Absolutely the best Dealership I have ever dealt with! Words cannot describe the wonderful experience having your car serviced at Pepe! Been to plenty of dealerships but these cats are by far, the best! More

by joecarg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Bald , Christian Velez, Sam Kwartler, Frank Spaziante
Dec 20, 2017 -

Pepe Cadillac responded

Joe, it’s great to hear that your visit with us earned a 5-star rating! We couldn’t ask for nicer feedback and thank you for taking the time to share it!

December 19, 2017

Good job by Sam Kwartler! Good job! Service was done correctly and delivered timely as promised! Received a loaner that permitted me to see my doctor and when done, the car was More

by rsgs25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Bald , Sam Kwartler
Dec 19, 2017 -

Pepe Cadillac responded

Thank you for taking the time to share your positive experience at Pepe Cadillac! We strive for customer experiences like this, and could not be more pleased. We truly appreciate your business and hope to work with you for years to come.

December 19, 2017

Service The service was excellent and well done. While there, I was told about a recall and it was repaired during this visit. This prevented me from having More

by Yellowflowers486
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Sternesky, Sam Kwartler
Dec 19, 2017 -

Pepe Cadillac responded

Thank you so much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. Your recommendations mean a lot to us and we hope to work together again in the near future!

December 18, 2017

Excellen service Great service from beginning to end! Great staff and great facility. Would return and recommend anyone yo this dealership! Couldn’t say better or ask More

by Anon12334
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Bald , Sam Kwartler
Dec 19, 2017 -

Pepe Cadillac responded

Thank you for this excellent review! We appreciate your recommendations and are happy to hear that you had such a great experience working with Sam, Ron and the rest of our team here at Pepe Cadillac. We look forward to working with you again.

December 15, 2017

CADILLAC PREMIUM CARE The service was all that was promised. However, I brought the car in at 3:00 PM as was scheduled and I was told it would take an hour. I waited for th More

by DONALD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jasson Liriano
Dec 19, 2017 -

Pepe Cadillac responded

Donald, I want to apologize again for the extended wait time you experienced. Thank you for taking the time to speak to me about your recent experience. Your experience is always a priority to us and your feedback helps us in educating our employees. As per our conversation, I assure you this is not a common occurrence at Pepe Cadillac. Please feel free to reach out if you need anything else and definitely stop by the next time you're here for service! Thank you, Ronald Bald, Service Manager, 914-949-4300

December 14, 2017

Great service Very helpful No attitude Great communication Prompt Responsible Gift receipt given which is nice specially that it help with the repair cost More

by Charliez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos road service technician. , Sam Kwartler
Dec 15, 2017 -

Pepe Cadillac responded

Thank you so much for your thoughtful review and recommendations! We are thrilled to hear that you had such an awesome experience working with Sam and the rest of the Pepe Cadillac team. Please come visit anytime!

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