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Perfection Honda - Service Center

Albuquerque, NM

4.4
139 Reviews

139 Reviews of Perfection Honda - Service Center

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December 30, 2022

Professional interaction with service agent. Appointment was available within a week over Christmas. Check in was timely. Waiting area provided was comfortable. Cost for transmission fluid c More

by tadabq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christy Romero
Jan 05, 2023 -

Perfection Honda responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Perfection Honda Team

December 17, 2022

Service Manager Jason Chavez was extremely helpful. Kept me informed and answered all questions honestly. More

by James Fox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Chavez
Dec 21, 2022 -

Perfection Honda responded

James, thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Perfection Honda Team

September 16, 2022

Service Advisor Jason, as always, was professional, personable and thorough. Excellent service by everyone! Work was completed in a timely manner and I was kept apprised of everything.9 More

by J
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason
Sep 21, 2022 -

Perfection Honda responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Perfection Honda Team

August 13, 2022

First class service. WELL DONE!! Service today was fast, thorough, respectful & felt personalized. Keep up the good work! More

by Kath93
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis
Aug 17, 2022 -

Perfection Honda responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Perfection Honda Team

June 23, 2022

I found that the service center for this location is very hit and miss. I would have them indicate that wiper fluid was full and find that it would not be functional. I asked for an inspection ahead of a l More

by sarah_g_l
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brad Brownell
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2022 -

Perfection Honda responded

sarah_g_l, thank you for taking the time to provide us with this feedback. We value hearing from our customers, and the inconvenience that occurred here at Perfection Honda does not reflect our standards of customer service. If you have any questions or would care to discuss this further, please do not hesitate to contact us at your earliest convenience. Sincerely, The Perfection Honda Team

April 01, 2022

Service Advisor Eddie Elvy goes out of his way to provide great service at a great price. More

by Marie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edmund Elvy Service Advisor
Apr 06, 2022 -

Perfection Honda responded

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Eddie was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Take care! Sincerely, The Perfection Honda Team

March 03, 2022

Making a service appointment was simple and timely. Everyone I spoke to on the phone or at the dealership was helpful and friendly. Jason Chavez, my service advisor, explained everything thoroughly a More

by LSantiago
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Chavez
Mar 08, 2022 -

Perfection Honda responded

Your kind words and fantastic review are greatly appreciated! We are elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Sincerely, The Perfection Honda Team

February 25, 2022

accomplished on the 2006 Pilot. He was outstanding on explaining what and how the work would be accomplished. He provided top notch costumer service. We will recommend your dealersh More

by BEACH1541
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Gurule in service
Mar 02, 2022 -

Perfection Honda responded

We cannot thank you enough for your wonderful review of Perfection Honda and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Perfection Honda Team

January 16, 2022

I am truly grateful for the consistency in professionalism and courtesy each Perfection Honda Service Advisor as well as any encounter that I have with other Perfection Honda service, parts, a More

by TSM-RR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Elvy
Jan 20, 2022 -

Perfection Honda responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, The Perfection Honda Team

November 03, 2021

Jason Chavez and whole team were efficient and polite. It was a great experience starting with scheduling a convenient appointment, text message reminders, check in process and completion of the service. More

by Becky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Chavez
Nov 08, 2021 -

Perfection Honda responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, The Perfection Honda Team