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Performance Buick GMC - Service Center

Cedar Knolls, NJ

4.7
794 Reviews

794 Reviews of Performance Buick GMC - Service Center

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August 29, 2025

Awesome experience with mechanic and manager Norman Hoyt! 2016 Denali HD is still looking and running like it is brand new! More

by JOSEPH.E.BEASLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Norman Hoyt
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Aug 29, 2025 -

Performance Buick GMC responded

Thank you, Joeph, for sharing your experience with us! We're thrilled to hear that Norman provided you with such efficient and excellent service. We look forward to assisting you again in the future!

August 28, 2025

This dealership is so efficient and clean. The service is great everyone working their greet you with a smile. It very welcoming, not to mention they get you out quickly if you are waiting for More

by stepndot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
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Aug 28, 2025 -

Performance Buick GMC responded

Thank you for your fantastic feedback! We take pride in delivering top-notch customer service, and it's wonderful to hear that you had such a positive experience at our location.

August 28, 2025

Norman Hoyt goes above and beyond to provide the best customer service experience. I’ve been driving a GMC Yukon for 15 years and he provides the best customer service experience at performance GMC More

by SRICCS76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Norman Hoyt
Report | Print
Aug 28, 2025 -

Performance Buick GMC responded

We are so thankful to have you as a customer and for the great review! It is our pleasure to hear about your positive experiences with Norman. Our team strives for excellence and we sincerely appreciate being your dealership of choice. Thank you!

August 28, 2025

Eddie Pierre was my service guy. He was the most courageous and efficient young man. More

by ellenvarman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgard Pierre
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Aug 29, 2025 -

Performance Buick GMC responded

Thank you, Ellen, for sharing your experience with us! We're thrilled to hear that Eddie provided you with such efficient and excellent service. We look forward to assisting you again in the future!

August 28, 2025

Excellent communication and zero pressure to pursue the recommendations at the present time. Norman was a great and knowledgeable service representative and was able to answer all of my questions and conce More

by JAY19FIRE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Thorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Norman Hoyt
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Aug 28, 2025 -

Performance Buick GMC responded

Thank you for taking the time to let us know that we are doing a good job. We work hard to give our customers a positive experience and we're elated that you recognized Norman’s helpfulness and commitment to excellence. We wish you many safe journeys!

August 27, 2025

Great service experience. Norman is always extremely helpful and goes out of his way to make the service experience a great one. More

by SNAPISH99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Norman Hoyt
Report | Print
Aug 28, 2025 -

Performance Buick GMC responded

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experiences with Norman. We are grateful for your business and hope to see you again in the future. Until then, drive safely!

August 27, 2025

Very professional, explained the process, willing to answer any questions I had, very polite, went over paperwork and cost. More

by LLSPM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Norman H.
Report | Print
Aug 28, 2025 -

Performance Buick GMC responded

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our team. We appreciate your business and wish you many safe miles!

August 26, 2025

The team at Performance Buick GMC are courteous, professional and knowledgeable. Exceptional customer communication and support More

by NIECEE0123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Norman Hoyt
Report | Print
Aug 26, 2025 -

Performance Buick GMC responded

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our team. We appreciate your business and wish you many safe miles!

August 25, 2025

After multiple visits, my issues remain unresolved while the service department has told me each time the issues are resolved. The minute I left the dealer I noticed the issue was unresolved. It's obvious More

by SVIAVATTINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John
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August 24, 2025

Waiting on a warranty regarding painted multifunction tailgate. Otherwise, the staff is attentive, friendly, and they listen to the issues at hand and pay attention to detail More

by JFW8307
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Both Anthony and Eddie
Report | Print
Aug 24, 2025 -

Performance Buick GMC responded

Thank you for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

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