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Performance Buick GMC - Service Center

Cedar Knolls, NJ

4.7
539 Reviews

539 Reviews of Performance Buick GMC - Service Center

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April 01, 2024

Prompt and responsive. Kept us aware of progress. Provided estimate. Should give part numbers on estimates. More

by tj39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dwight Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2024 -

Performance Buick GMC responded

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our team. We appreciate your business and wish you many safe miles!

March 23, 2024

They were very professional and courteous and addressed all my needs. I will continue to use them for my service needs. More

by zadsrmo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anderson Sanchez
Mar 25, 2024 -

Performance Buick GMC responded

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our team. We appreciate your business and wish you many safe miles!

March 23, 2024

Great service, I am a new customer and feel very confident about all of my services needs More

by JIMMY.KOONS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Sharpe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Stevenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2024 -

Performance Buick GMC responded

Thank you for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

March 16, 2024

Easy to schedule an appointment online. Excellent customer service provided by Dwight (service advisor) and Michael (service manager.) More

by FEENEY862
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Thorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dwight Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2024 -

Performance Buick GMC responded

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with Dwight and Michael. We are grateful for your business and hope to see you again in the future. Until then, drive safely!

March 12, 2024

As a first time customer of performance and a long time customer of GMC, I will not visit any other dealership for service. Dwight did a great job from input to output- my wife was surprised when I ret More

by NELSONCHALLENGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dwight Phillips
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2024 -

Performance Buick GMC responded

Thank you, Nelson, for the great review. It is our pleasure to hear about your positive experience with Dwight and our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

March 09, 2024

First time here but was very satisfied with their service department. Very professional, would recommend this place. More

by DONNELLYGARY5355
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Stevenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2024 -

Performance Buick GMC responded

Thank you for taking the time to write us a great review and for recommending us to others. It is our pleasure to hear about your positive experience with our team. We appreciate your business and wish you many safe miles!

March 09, 2024

I was helped on a Saturday morning, by Anderson Sanchez, after the Receptionist connected me to service. The night before, my check engine light came on upon leaving Morristown Airport at 6pm. Being I was c More

by skyvisions
Recommend Dealer
Yes
Employees Worked With
Anderson Sanchez
Mar 10, 2024 -

Performance Buick GMC responded

It is our pleasure to hear about your positive experience with Anderson and the rest of our service team. Thank you for the great review and for being a part of the Performance family. We are glad that your situation was taken care of and we look forward to seeing you again in the future!

March 09, 2024

Very friendly and Helpful answer all my questions show me the wailing area and offer me coffee! More

by Pastorbear
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Thorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2024 -

Performance Buick GMC responded

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our team. We appreciate your business and wish you many safe miles!

March 06, 2024

The service was great Jacob did a fine job of explaining all thta was done for the car-I was really happy to Mike promoted to Service Manager Hes a great professional and has helped me out alot More

by chasb52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Thorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Stevenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2024 -

Performance Buick GMC responded

It is our pleasure to hear about your positive experience with Jacob, Mike and the rest of our service team. Thank you for the great review and for being a part of the Performance family. We look forward to seeing you again in the future!

March 06, 2024

I came to check a used truck I found online. The salesman, Jalex, was accommodating. Found an issue with the truck tires two weeks after I drove off the lot. The team worked to have the issue More

by Thomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jalex Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2024 -

Performance Buick GMC responded

Thank you, Thomas, for the great review. It is our pleasure to hear about your positive experience with Jalex and our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!