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Performance Buick GMC - Service Center

Cedar Knolls, NJ

4.7
796 Reviews

796 Reviews of Performance Buick GMC - Service Center

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August 20, 2025

Professional and efficient operation. John Walker, service lead, was thorough, patient and communicative. Overall very positive experience. More

by MOREILLY70
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Walker
Aug 21, 2025 -

Performance Buick GMC responded

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with John. We are grateful for your business and hope to see you again in the future. Until then, drive safely!

August 20, 2025

Very professional and attentive staff, I would highly recommend this dealership. I have to use five more words. Thanks. More

by MRUSSO524
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dwight Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2025 -

Performance Buick GMC responded

Thank you for the 5-star review and for your willingness to recommend us to others. It is our pleasure to hear about your positive experience with our team. We appreciate your business and wish you many safe miles!

August 19, 2025

Edie was great! Very helpful and went out is his way to help me! Thank you so much!! More

by saraoneill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie
Aug 19, 2025 -

Performance Buick GMC responded

Thank you for taking the time to let us know that we are doing a good job. We work hard to give our customers a positive experience and we're elated that you recognized Eddie’s helpfulness and commitment to excellence. We wish you many safe journeys!

August 19, 2025

John was extremely helpful when I came in to drop off my car, and was able to help me through the whole process until the service was complete. More

by JVCAMP11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John (service department)
Aug 19, 2025 -

Performance Buick GMC responded

Thank you for taking the time to let us know that we are doing a good job. We work hard to give our customers a positive experience and we're elated that you recognized John’s helpfulness and commitment to excellence. We wish you many safe journeys!

August 18, 2025

Performance GMC has to one of the best dealerships in NJ. Believe me I have been to many of them. Mike Thorn and John Barker are extremely customer service oriented, professional and are at the top of thei More

by EXUXG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Thorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2025 -

Performance Buick GMC responded

Thank you for sharing your experience with us! We're thrilled to hear that John and Mike provided you with such efficient and excellent service. We look forward to assisting you again in the future!

August 17, 2025

JOHN BARKER my service advisor is very professional and knowledgeable. Always on top of my car needs. Excellent customer service from Mike the service manager to Priscilla the receptionist. Thank you More

by Cazafco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Thorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Baker
Aug 19, 2025 -

Performance Buick GMC responded

Thank you so much for sharing your experience with us! We're thrilled to hear that John, Mike and Priscilla provided you with such efficient and excellent service. We look forward to assisting you again in the future!

August 17, 2025

Excellent experience overall … it was convenient, professional and effective. Very impressed with everyone that I interfaced with. Norm is exceptional. More

by JKUBALA73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Norman
Aug 19, 2025 -

Performance Buick GMC responded

Thank you for sharing your experience with us! We're thrilled to hear that Norm provided you with such efficient and excellent service. We look forward to assisting you again in the future!

August 15, 2025

I would like to express my sincere gratitude to Performance Buick GMC for consistently delivering outstanding service for my 2021 Yukon. A special thank you goes to my service advisor, Norman Hoyt, More

by theo.israel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Norman Hoyt
Aug 16, 2025 -

Performance Buick GMC responded

Thank you, Theo, for sharing your experience with us! We're thrilled to hear that Norman has consistently provided you with efficient and excellent service. We look forward to assisting you again in the future!

August 14, 2025

They did another great job. Service department is doing a great job helping customers out . More

by SCOTTANGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Thorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2025 -

Performance Buick GMC responded

Thank you for taking the time to let us know that we are doing a good job. We work hard to give our customers a positive experience and we're elated that you recognized our service department’s helpfulness and commitment to excellence. We wish you many safe journeys!

August 14, 2025

Eddie and the service team were polite and made the visit easy. They answered all my questions and made the process simple More

by pwalsh800
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie was my service advisor. 5star
Aug 15, 2025 -

Performance Buick GMC responded

Thank you for taking the time to let us know that we are doing a good job. We work hard to give our customers a positive experience and we're elated that you recognized Eddie’s helpfulness and commitment to excellence. We wish you many safe journeys!

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