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Performance Buick GMC - Service Center

Cedar Knolls, NJ

4.8
670 Reviews

670 Reviews of Performance Buick GMC - Service Center

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August 10, 2022

Mike Thorn is a professional. took care of the service with no issues. I was not inconvenienced in any way whatsoever. More

by CHARLIE57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Thorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 10, 2022 -

Performance Buick GMC responded

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with Mike. We are grateful for your business and hope to see you again in the future. Until then, drive safely!

August 09, 2022

Very nice group of people in sales and in service. Not sure where I stood with the lady that collects payment at the service desk though…lol More

by ADAVINO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Thorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lady that collects payments , Matthew Papol
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Aug 09, 2022 -

Performance Buick GMC responded

It is our pleasure to hear about your positive experience with our team. (Not sure where you stand with lady that collects payment either:) Thank you for the great review and for being a part of the Performance family. We look forward to seeing you again in the future!

August 08, 2022

Great experience. Mike was very professional every step of the way and the service department did our repair work flawlessly More

by TOMK4455
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Thorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 09, 2022 -

Performance Buick GMC responded

Thank you for the great review. It is our pleasure to hear about your positive experience with Mike and the rest of our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

August 08, 2022

Exceptional service - explained the situation thoroughly and very accommodating. Customer service gentleman Luis Vaz was very good and made my choice to bring my car there a good one. More

by elviet1942
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Vaz
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Aug 09, 2022 -

Performance Buick GMC responded

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with Luis. We are grateful for your business and hope to see you again in the future. Until then, drive safely!

August 07, 2022

Luis Vaz was very helpful and ready to go the extra mile. Thank you Performance GMC team! More

by Mayzer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Vaz
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Aug 07, 2022 -

Performance Buick GMC responded

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with Luis. We are grateful for your business and hope to see you again in the future. Until then, drive safely!

August 06, 2022

The service department is the best Luis was thorough and professional. The wait for my car wasn’t long and everyone is very courteous and professional. More

by MARKSUTH4803
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Vaz
Report | Print
Aug 07, 2022 -

Performance Buick GMC responded

Thank you, Mark, for the great review. It is our pleasure to hear about your positive experience with Luis and the rest of our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

July 31, 2022

Michael was great in how he handled the problem we were having with our Acadia. He had us back on the road the same day. More

by FEENEY862
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Thorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 31, 2022 -

Performance Buick GMC responded

Thank you for the great review. It is our pleasure to hear about your positive experience with Michael and the rest of our service team. We appreciate your business and wish you many safe miles!

July 28, 2022

Very happy with my experience they checked for recalls and didn’t push extra ridiculous repairs on me More

by KITTENKATE1120
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Thorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 28, 2022 -

Performance Buick GMC responded

Thank you for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

July 24, 2022

Great people. Good service. One of the best vehicle service experiences in the tri-state area. More

by MILLERWI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Thorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 25, 2022 -

Performance Buick GMC responded

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our team. We appreciate your business and wish you many safe miles!

July 23, 2022

Amazingly professional. Michael was incredibly helpful in getting my issue resolved. The facility was also impeccably clean. More

by honghenry1997
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Thorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 25, 2022 -

Performance Buick GMC responded

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with Michael. We appreciate your business and hope to see you again in the future. Until then, drive safely!

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