
Performance Chrysler Jeep Dodge Ram Centerville
Centerville, OH
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 1:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 1:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Our experience was excellent at the dealership. Our salesman Kyle was very knowledgeable and very personable. We had an appointment and the Jeep we drove 2+ hours to see was ready for a test drive when salesman Kyle was very knowledgeable and very personable. We had an appointment and the Jeep we drove 2+ hours to see was ready for a test drive when we arrived. The purchase was seamless as we already had researched the price of the Jeep and the value of our trade -in vehicle. Kyle took the time to explain all of the features of the Grand Cherokee.We would definitely recommend this dealership and Kyle to anyone looking to purchase a Jeep new or used. More
Steve was the best well informed sales rep we worked with since we started the search for our Jeep. We highly recommend him for your and our next purchase.. since we started the search for our Jeep. We highly recommend him for your and our next purchase.. More
I will let no other dealership work on my car. Performance Chrysler and its employees have always treated me great. They are very courteous and polite. Performance Chrysler and its employees have always treated me great. They are very courteous and polite. More
I always feel like part of the team who cares for my car. I feel welcome, respected and appreciated. No matter the service received (oil change, new tires or alternator) I drive away confident. Profes I feel welcome, respected and appreciated. No matter the service received (oil change, new tires or alternator) I drive away confident. Professional and honest has earned my business and keeps me coming back. My little 2011 Chrysler 200 has 27,000 miles so I am not looking to replace it just yet, but when I do I will be shopping here. Thanks Performance for keeping me safe on the road! More
We are very pleased with our purchasing a Nissan Rogue for our daughter. Lucy was very friendly and helpful. We saw the car online and was true to the pictures posted. This car will last her a long time. for our daughter. Lucy was very friendly and helpful. We saw the car online and was true to the pictures posted. This car will last her a long time. Thanks again for your all of your great service ! More
Great serviceService technicians are top notchFriendly Great service Service technicians are top notch Friendly Understanding knowledgeable Professional Great experience all the time Never reall Great service Service technicians are top notch Friendly Understanding knowledgeable Professional Great experience all the time Never really had a bad experience to my knowledge. More
Mrs. Grooms was a pleasure to work with. I did not feel pushed into buying anything answered all questions i had will buy from them again in the future. pushed into buying anything answered all questions i had will buy from them again in the future. More
Everyone at Performance CDJR was wonderful! We started out with an inquiry online and wanted the deal finalized before heading to the dealership because we live in Cincy. The internet dept handled everyth out with an inquiry online and wanted the deal finalized before heading to the dealership because we live in Cincy. The internet dept handled everything and made the process seamless. She did not stop until the deal was complete and we were satisfied. The process at the dealership was smooth and a quick in and out. We couldn’t be happier with our truck or the service we received! More
Jacob was great to work with. I showed up at 6:05 and it was after hours. He allowed me to test drive a vehicle and worked with me on my request. This is my second vehicle purchased at this dealership. Exce was after hours. He allowed me to test drive a vehicle and worked with me on my request. This is my second vehicle purchased at this dealership. Excellent service. I would recommend performance to anyone looking for a vehicle. More
I have written a previous review related to my purchase of a used RAM 2500 on January 5th. After 4 days and less than 500 miles I was stuck in 4th gear (part of recall repair that was performed about Dec 2 of a used RAM 2500 on January 5th. After 4 days and less than 500 miles I was stuck in 4th gear (part of recall repair that was performed about Dec 29th), vehicle wouldn’t shut off, including being able to remove the key while engine was running (they replaced the RF hub and wiring harness). After contacting Jacob, he said I could just take the vehicle to my local dealer and they should be able to address the problem. Now (Jan 26th when I checked) Carfax shows repairs done on January 15th, 10 days after I purchased the vehicle. What’s important is that one of the issues was a “No start/hard start” problem. Why did it take 10 days for this to be entered when a previous repair was entered on Jan 4th? I have text messages the repairs were done end of December, NOT in January. Long story short now I get no returned calls, my RAM has a wiring issue and not getting any help from my contacts. My local dealer believes it’s relate to their repair, but have not yet figured out the problem. Were the codes cleared for a quick sale? Why would they wait to enter a repair for more than 15 days? Why are there still outstanding recalls (as of January 22nd) after the dealer said they were done end of December? Update March 6, 2021. It's been 2 months now and I need to follow up on my experience. 1) I repeatedly asked about any repairs, parts and work done on the vehicle and was told the only service was an oil change and the recalls that were outstanding. 2) I later discovered that one of the easier recalls, two spot welds, had NOT been performed and the dealer experienced a no-start issue and they replaced the RF Hub and a "wiring harness" I did have the recall done. The lack of thoroughness I consider sloppy specifically since I was told the recall was complete, but more importantly I was also told before purchase that service was too busy to perform the welds and I ended up waited several extra days for the weld to be completed. Next is the No Start/Hard Start issue. I was never told any additional repairs were done. Further this was an electrical problem that I know was not completely resolved because I had a No Start issue 3 days after purchase and no less than 7 additional no-starts over the course of 6 weeks. Without going into all the details of two separate trips to my local dealer service department all I can say is it's very important to make sure all service that was done, correctly or not, need to be disclosed when asked. I repeatedly asked and was assured over and over that nothing was wrong and no service beyond the recalls and oil were done. More