
Performance Chrysler Jeep Dodge Ram Centerville
Centerville, OH
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 1:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 1:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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I had spoken with about 10 dealers before settling at Performance Auto in Centersville. Honesty, Integrity, and Transparency separated them from the rest. This dealer was out of state and I new I would Performance Auto in Centersville. Honesty, Integrity, and Transparency separated them from the rest. This dealer was out of state and I new I would have a long commute. Haley was sincere and kind. She was true to her word about taxes, fees, and addons before I arrived at the dealership. She worked to get the best deal that this dealer had to offer and was not overbearing about financing. Tim was entertaining and down to earth. I highly recommend this team. If you are looking for a Jeep or Ram this is a safe place to do business. More
The entire process was excellent. Haley, in sales, was knowledgeable, friendly, and professional while providing timely feedback to questions. Tim, in Finance, did a wonderful job of Haley, in sales, was knowledgeable, friendly, and professional while providing timely feedback to questions. Tim, in Finance, did a wonderful job of explaining all options and the pricing so there were no surprises. Heather, from the corporate office, provided timely confirmation of payment. Overall, we were very pleased with the jeep, the service, and the communication. More
Tristan was very personable, yet professional, and was great at helping find the exact vehicle we were looking for! We checked it out and went for a test drive, and found the vehicle in excellent conditi great at helping find the exact vehicle we were looking for! We checked it out and went for a test drive, and found the vehicle in excellent condition. Tristan and manager James, were very easy and pleasant to deal with in securing our deal, and Ali in finance was extremely pleasant to deal with, yet very professional as well. It was such a pleasure to finally locate a no-haggle, no hassle dealership! We highly recommend Performance CJDR, Centerville! More
I purchased a vehicle sight unseen from Tristan and felt comfortable doing so because he sent me all the pictures and videos I requested. Everyone was great to work with and the deal was done with minimal comfortable doing so because he sent me all the pictures and videos I requested. Everyone was great to work with and the deal was done with minimal effort on my part. Thank you CJDR Centerville!!! More
I had a great experience with salesperson Donnie Greene. After receiving an email from Mr. James Brown, about my experience, I tried to communicate with Mr. Brown by voice mail and email. Absolutely no resp After receiving an email from Mr. James Brown, about my experience, I tried to communicate with Mr. Brown by voice mail and email. Absolutely no response. More
Tristian was very helpful and made sure we were cared for while he worked with the customer before use. We came in at 6pm and they closed at 8pm so we were there well past their closing time finishing everyt while he worked with the customer before use. We came in at 6pm and they closed at 8pm so we were there well past their closing time finishing everything up. I rated it 3 stars because we were made to buy the $500 lo jack system. More
I have had my wife's van into this dealership's service department several times and each time I discover that either the work is done poorly/improperly by normal Chrysler standards or they damage other pa department several times and each time I discover that either the work is done poorly/improperly by normal Chrysler standards or they damage other parts of our vehicle. Doug H. in service has tried his best to resolve the issues each time, but this has become what appears to be the norm for this department. So I then tried to find some satisfaction by talking with senior service department manager, and he just blew me off. In fact, what he said was, "well sir, yesterday we let you come into our service department without an appointment. I asked him, " is that all you have to say is you let me come into your department without an appointment?" "That doesn't resolve these issues, now does it sir?" In all my life, I've never had a car dealership act this way and treat me like I was interrupting their relaxed and unprofessional department. We will never visit this dealership again. More
Update to my post: NEVER AGAIN will I do business with this dealership! (27 Feb 2023). Zero resolution from dealership. Doug called me and ask to open a case with Chrysler. My response to him was it wa this dealership! (27 Feb 2023). Zero resolution from dealership. Doug called me and ask to open a case with Chrysler. My response to him was it wasn't Chrysler's fault the servicing tech broke the bolt(s). However, I opened a case and received zero response (no surprise). I dropped and fixed issue myself. The neglect and inaccurate information about my system almost costs me over $5K. I was told the DEF sensor caused flooding in the SCR which is why the recommendation to replace, however the SCR was extremely clean and dry (system worked as designed). Have pictures and video for reference. I believe in transparency and ethical business practices, which is why I felt compelled to share my experience. It's essential for us, as consumers, to be vigilant and hold businesses accountable for their actions. I urge you to exercise caution when dealing with Performance Chrysler Jeep Dodge Ram Centerville service department, and consider seeking a second opinion from a reputable mechanic before authorizing any repairs or services. V/r Brandon More