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Performance Chrysler Jeep Dodge Ram Centerville
Centerville, OH
494 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 494 reviews
September 06, 2019
Money grab Took my car in for service with the main item being a recall item . After having the car for a full day from 7:30 to 5 PM they called me with a laun Took my car in for service with the main item being a recall item . After having the car for a full day from 7:30 to 5 PM they called me with a laundry list of items to repair of higher value than the vehicle itself. At 5 o’clock I picked up my car only to find that they didn’t work on the recall item because they decided after a full day that they didn’t have the part and they handed me a diagnostics invoice for $150 . They did however work hard to convince me I that I needed a Chrysler credit card that would give me $150 off if I did all the work that they listed out . Thanks. So the only work that had to do, they didn’t do . There was never any interest in doing the warranty/recall work from the beginning . Disappointing, as this was my first visit to the Chrysler service garage in Centerville. More
by Ed
Employees Worked With
Sienna
Helpful August 11, 2019
Shady Dealer Do not buy anything from this dealer!! No on that works here takes responsibility when they mess up! Sales lies, Finance lies, used car mgr lies, even Do not buy anything from this dealer!! No on that works here takes responsibility when they mess up! Sales lies, Finance lies, used car mgr lies, even service lies!!And forget about Tim Bowers G M helping !!! I dont see how they are still operating.. You can't trust anyone here!! More
by Angry Grandmother
Employees Worked With
Lois in sales, Carmen Kassis
August 08, 2019
Unprofessional and shady practices DO NOT buy from this dealership, the GM is rude, unprofessional and once they have your money will literally mock you and degrade you. You cannot trul DO NOT buy from this dealership, the GM is rude, unprofessional and once they have your money will literally mock you and degrade you. You cannot truly believe what their sales people say, or the deals they put together, their service department once again, horrible. Even with a service appointment, 2-3 hours for an oil change. Avoid this dealership if you can because you will not be valued as a customer. More
by Spartan Mike
Employees Worked With
Tim Bowers, James Green
August 07, 2019
Tire Check/TPM System Great service, tire keeps loosing air. Put it up in the air, visually inspected, found nothing. Told me to monitor and come back if it looses air. Great service, tire keeps loosing air. Put it up in the air, visually inspected, found nothing. Told me to monitor and come back if it looses air. More
by George
Employees Worked With
Kayleigh and Blake
August 06, 2019
Great experience. Tony Marinelli was a pleasure to deal with. . Carmen in finance was also very good. Everyone we came in contact with was very professional and courteo Tony Marinelli was a pleasure to deal with. . Carmen in finance was also very good. Everyone we came in contact with was very professional and courteous ..Would recommend to any one . very happy with our purchase . More
by colorado
Employees Worked With
Tony Marinelli, Carmen Kassis
July 27, 2019
Awesome dealership and service dept! Ken,Grant,Jeremy and the rest of the staff are awesome,polite,courteous and very professional! Wouldn’t by from or have my vehicle serviced by another Ken,Grant,Jeremy and the rest of the staff are awesome,polite,courteous and very professional! Wouldn’t by from or have my vehicle serviced by another dealership! More
by Bengalpete
Employees Worked With
Jeremy McMurtrey Sales Grant service, Carmen Kassis, Kenneth Staffieri
July 16, 2019
Good til checkout Brooke was very professional and great to work with. However, as I was checking out with the cashier, the girl at the first desk was mad and speaking Brooke was very professional and great to work with. However, as I was checking out with the cashier, the girl at the first desk was mad and speaking with another employee, she said the F word 4 times in a matter of 2 sentences. I didn't think she cared who heard her and was very unprofessional. If you are upset with a customer, it's not good for the other customers to hear you say the things she did. Just my opinion. Otherwise, the work was done correctly and as I said, dealing with Brooke was a very pleasant experience. More
by Ddanko
Employees Worked With
Brooke
July 12, 2019
Good service but . I had a wait appointment for a oil change. It took over 1 1/2 hours. Why so long? But my service rep Brooke did everything she could do to expedite I had a wait appointment for a oil change. It took over 1 1/2 hours. Why so long? But my service rep Brooke did everything she could do to expedite. More
by RickyL
Employees Worked With
Brooke
July 02, 2019
Purchased a new Ram truck Everyone I dealt with at Performance Dodge were too notch professionals! Especially, George Argue, my sales rep! The dealership had an awesome selecti Everyone I dealt with at Performance Dodge were too notch professionals! Especially, George Argue, my sales rep! The dealership had an awesome selection of trucks to choose from, as well. The whole selection and buying process was "no pressure" and actually enjoyable. Even the paperwork process with Carmen, at the end of the sale, was a breeze and no hassle. This is how buying a new vehicle should be done. More
by BigTim
Employees Worked With
George Argue, Carmen Kassis
June 30, 2019
Service Oil change went quick and smooth. Service personnel were helpful and courteous. Wait time was short, the technician was freindly. Will be happy to r Oil change went quick and smooth. Service personnel were helpful and courteous. Wait time was short, the technician was freindly. Will be happy to return. Cost of synthetic oil seems a bit high. Other than that, completely satisfied. More
by Jeep
Employees Worked With
Dennis Mckinnon
