
Performance Kings Honda
Cincinnati, OH
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A Fair Deal For Our Car Of Choice Except For The Mud Flaps Bought a new 2020 Odyssey Elite Van for my daughter and paid cash. This dealer is located at the halfway mark between where my daughter lives and we Bought a new 2020 Odyssey Elite Van for my daughter and paid cash. This dealer is located at the halfway mark between where my daughter lives and we live. This was the only dealer that had the car in the color my daughter wanted. They made us a good price comparable with other dealers with the same car in different colors. I ask for the cost of the mud flaps to be taken off on the $43,000 deal and was refused. They almost lost a customer over the price of mud flaps that had been installed on the van and the $195 that I was not paying at any other dealer. That is 0045% of the total sell. Why would you loose a sale over so little. I gave in. If another dealer that I had been working with, could have got this color, I would have bought from them due to the price. In the end we were please with the sales manager and sales person and how friendly the dealership was. My daughter is very happy with the color of the van and improvements in this van over her 2012 Odyssey Elite she had. More
Good day shopping When I went there Daniel O'Connell came right up and asked if he could show me any car. I was there to just look and he did not pressure me once. I li When I went there Daniel O'Connell came right up and asked if he could show me any car. I was there to just look and he did not pressure me once. I liked the Honda Fit and asked if they had any 2019 left over. I needed a car that got good gas mileage because I live in the country. He was polite and talked with me about my needs. I ended up buying the car and never felt pushed. I feel I got a good deal. The whole process was easy. More
worst management Ever! After spending over $500 on a routine maintenance service, my car was returned with a punctured a/c condenser. I placed numerous calls to the service After spending over $500 on a routine maintenance service, my car was returned with a punctured a/c condenser. I placed numerous calls to the service department, service manager , and General Manager to resolve the issue only to get voicemail messages with no returned calls. I finally had to contact the BBB. Andy French (GM) agreed to pay half of the repair but when I tried to contact him to make arrangements he ignored my calls again. BBB contacted the GM for a second time. Mr. French finally contacted me but said he would now only give me a credit for service for waiting so long. He called ME a liar and bullied me on the phone. You just don't treat customers like that! More
Very very Bed experience with Salesperson looks li I have very very bed experience with Salesperson this kind of marketing i have never seen in my life. He is talking like they don't need to do any sel I have very very bed experience with Salesperson this kind of marketing i have never seen in my life. He is talking like they don't need to do any selling. whatever car i ma looking he not ever ready to give price he say if u buying now only then give rate. This is not call marketing and doing business none of the person decide to buy without checking and right away. More
Cocky, Lazy, Pretentious Dealership Andy was rude and pretentious. Pricing was terrible and trying to do a deal with them was awful. They are slow, lazy, indifferent, and rude Andy was rude and pretentious. Pricing was terrible and trying to do a deal with them was awful. They are slow, lazy, indifferent, and rude More
Great experience at Performance Kings Honda We recently purchased 2019 Civic at Performing King’s Honda. Tyler Moore, the sales consultant made the buying experience really easy and pleasurable. We recently purchased 2019 Civic at Performing King’s Honda. Tyler Moore, the sales consultant made the buying experience really easy and pleasurable. Tyler was really knowledgeable and easy going person to work with. He quickly arranged the model for test drive and provided all details and differences on two different models. Tyler also helped us to get the better deal. We really appreciate the service and the help Tyler provided to us. More
Hats off to Used Car Saleman, Stephen Boster! I wanted to let customers and Honda know our great experience working with Stephen. While new to the role, he was quite helpful and low-keyed to work I wanted to let customers and Honda know our great experience working with Stephen. While new to the role, he was quite helpful and low-keyed to work with as we sought and found our used car. He even came in early on a day to accommodate our schedule, and showed great trust as he allowed us to take the vehicle to a mechanic to have it assessed independently. He effectively worked with his manager, Eddie, to mediate some issues. I'll return there when we need to replace our other car. More
High pressure sales and wont take no for an answer! If you enjoy hardball, high pressured sales and constantly telling them you don’t want to buy a product this is the dealership for you. My sales pe If you enjoy hardball, high pressured sales and constantly telling them you don’t want to buy a product this is the dealership for you. My sales person was AJ and I really can’t say anything negative about him other than he wouldn’t move off the price of the vehicle. The person who was very unprofessional was “George” my finance guy. From the second I met him he had a very childish and unpleasant attitude. When it came time for me to talk with him he attempted to sell me their gap insurance relentlessly. I had to say no 4 times. He had the same aggressive attitude with a few other “protection items” When he had his final numbers, they were higher than what I had already agreed on with AJ, and I informed him that I wouldn’t go higher. He made a comment like “what’s $10 a month”. I said again I agreed to a number and I’m not going higher. He kept pushing it. I eventually said “I told my fiancé a number and I’m not going over that number” He replied “you have to explain to your fiancé over $10 a month?” I was shocked at how VERY UNPROFESSIONAL he was, and had the guts to say that to a customer. We moved on and he finally got to the number I had originally agreed on. He just had to say “do you get to explain to your fiancé you saved the $10 a month now?” That was when the deal was gone for me. It took a lot for me to not check this guy, but he killed the sale. Maybe with a different salesman or another finance person my experience might have been different. Or maybe this was commonly practiced tactics. Either way I have never had a worse car shopping experience than at Kings Performance Honda. Sent from my iPhone More
Performance Kings Honda I had a great experience and got exactly the car I wanted. Rob went over at length the features included with the car. My old car is 13 years old so I had a great experience and got exactly the car I wanted. Rob went over at length the features included with the car. My old car is 13 years old so there are many new features. I feel like I know most of them pretty well and really love the car! More
Used Car Purchase My husband and I recently purchased a 2016 Honda Fit from Performance Kings Honda and were very pleased with the professionalism and flexibility of th My husband and I recently purchased a 2016 Honda Fit from Performance Kings Honda and were very pleased with the professionalism and flexibility of the personnel we worked with. Our salesperson, Angela Compton, was extremely knowledgeable and professional and the entire team worked with us to get the car we wanted at the price we wanted. We were very pleased and would work with them again on our next purchase. More