Performance Kings Honda

Had a great overall experience, sales personnel were very helpful and informative. They spent a good bit of time understanding my needs instead of just trying to sell something, and offered a few choices bas helpful and informative. They spent a good bit of time understanding my needs instead of just trying to sell something, and offered a few choices based on what I was looking for and within the price range. The price tag was comparable to other dealers and competitive for what I purchased. Their attitude towards customer focus and retainment is appreciable. Thanks much for the help, I will recommend the dealer for family and friends. More

I had another great experience at Kings Honda. I worked with Nate Myers again but got to know Gary and Jerry who very helpful and patient in our search for a Pilot. I would go back again if searching for with Nate Myers again but got to know Gary and Jerry who very helpful and patient in our search for a Pilot. I would go back again if searching for a new vehicle. More

I had been considering buying a new car for well over a year. I had been driving a 2003 Honda Pilot with 190,000 miles on it when it finally broke down. I had the car towed to the Kings Honda dealership, year. I had been driving a 2003 Honda Pilot with 190,000 miles on it when it finally broke down. I had the car towed to the Kings Honda dealership, with the thought in the back of my mind that I would hopefully trade it in on a new Honda Accord. I was put in touch with Petie Fossett, who is a class act. I was pretty straight forward with the type of Honda Accord I wanted, and he went above and beyond to help find the exact vehicle. After a couple of days of "negotiating", I went in to get my 2013 Honda EX-L V6 with Navigation! I had been borrowing my daughter's car, which I had with me. When I wanted to take my new car home with me that night, Petie and another Kings Honda associate followed me home in my daughter's car so that I would not need to make arrangements to pickup the car myself. I then made an appointment on Saturday to have my new car sprayed with a coating that would keep it looking brand new wash after wash for years to come. At the same time, Petie took the time to show me all of the features of my new Accord, because the night I purchased it, I had my two small kids with me and it was not a good time. I had well expected to arrange a ride home from the dealership while my car was being worked on, but Petie arranged for a complimentary rental so that I would not have to worry about a ride. A little more than an hour later, my car was ready, so I went back up to the dealership in the rental. He had my car started, cooled, and helped me get stuff out of the rental van. You just don't find better service. He really takes care of his customers and I woiuld highly recommend working with him. In fact, the entire Kings Honda team was just fantastic, even when I had my kids with me running around, as a single mom, it was a pleasant surprise to have them treat us with such kindness. So if you are in the market for a new car, go and visit Petie and the Kings Honda team. It will be worth it! More

Gulia is a great sales lady. She answered every question and was very friendly. The only downside was the process took several hours. This was not Gulia's fault, it was saturday afternoon and the dealership and was very friendly. The only downside was the process took several hours. This was not Gulia's fault, it was saturday afternoon and the dealership was VERY busy. More

I came into Kings Honda not even expecting to drive off the lot with anything new. I was more into just browsing in hopes of leasing a car in the next month or two. I called the dealership one afternoon an the lot with anything new. I was more into just browsing in hopes of leasing a car in the next month or two. I called the dealership one afternoon and I was connected with Pete. He immediately gave me all the info I needed on new Honda leases. We set up an appointment to come test drive a new Civic. I came into the dealership and Pete was ready for me. One really awesome thing Pete did was knowing that it was hot out he got the Civic started and put the AC on so when we got into the car it was cool. We took a test drive in the Civic and Pete was very knowledgeable about the ins and outs of the Civic and answered absolutely every question I had about it. We got back from the dealership and he showed me a few more features like the back up camera, and the steering wheel controls. After that we sat down and started talking numbers. I'll leave all those details out, but Pete made sure I got the best deal I could get and broke down all the numbers for me and at the end of the night I had gotten rid of my old Stratus and was driving away in my new Civic. Pete filled it up with gas and started the AC for me again. He really seemed to care about me not just because he was a good salesman but because he honestly wanted me to be satisfied with absolutely everything. He also offered to have me come in the next day and go through in even more depth about all the radio and steering wheel controls in the Civic. Overall, I believe with my experience Pete went above and beyond to provide me with the best experience possible, I can't say enough about the guy. The previous night I was actually at a Chevy dealership and they let me walk away without even an offer on the table. Pete was much more knowledgeable than the people at Chevy and a lot more willing to go out his way to help me. My experience with Honda overall was awesome and if I'm ever back in the Cincinnati area when looking for another car, I will definitely come back to Kings Honda. More

I had a great experience leasing my car from Danny and Eric! From customer service to financing they were awesome! I highly recommend getting your next car from Kings Honda! Eric! From customer service to financing they were awesome! I highly recommend getting your next car from Kings Honda! More

I had reached out to gulia via email and she gave very competitive pricing from the begining. Nate then helped with my trade pricing. Then Al helped with final decision on trim level as Gulia had gone hom competitive pricing from the begining. Nate then helped with my trade pricing. Then Al helped with final decision on trim level as Gulia had gone home sick. Even though multiple people were involved they all acted as though they were trying to create a long term customer. More

I came in to Kings Honda on July 15 and was looking for the 2011 Ford Mustang. I was very impressed with the vehicle and asked Bluntly if the tires and the car were in good working order. The sales man sta the 2011 Ford Mustang. I was very impressed with the vehicle and asked Bluntly if the tires and the car were in good working order. The sales man stated the car is great! I went ahead and bought the car. It was 7 days later and as I was driving after a light rain I took a turn an almost slid of the road while turning. I then took the car to Tire Discounters in Amelia OH. There I had the Manager to take a look at the tires. He went ahead and looked at the tires were I have an Official document from his findings. The tires read as follows Document in hand if copy is needed: Right Front tire: 4/32 Left Front tire: 4/32 Right Rear tire: 1/32 Left Rear tire: 2/32 These are all under the Ohio Department of Motor Vehicles requirements for tread depth for legal sale in the state of Ohio from accredited dealerships. Document in hand as well. I then decided to give your dealership a chance to correct this issue. I have a witness to the things about to be quoted. We came into the dealership and requested the Manager of the Dealership. Which the salesman gave us the sales manager Danny Cahill. We went ahead to tell him that the car was not road worthy when the purchase was made and that the sale was unacceptable with the tires on the vehicle. We showed him the findings of the Manager from Tire Discounters he said and I quote. " I took the car in and I knew the tires were bad but I decided I did not need to do anything." This was crazy to hear that the manager knew that tires were bad and sold this car without replacing the tires. This put your dealership at risk for Law suites if anyone who test drove the car got in accident your dealership would be at fault and this could have KILLED A PERSON. I then requested for him to replace the set of 4 tires. He said that the tires on the front were fine because they were 4/32 tread. Which was a lie, new tread depth should be 10/32 and he said that he would only replace the two rear tires. He told me not to go to tire discounters because they will over charge for them. He told me to fax him over the receipt and he would replace 2 of the tires. The whole set of 4 had to be replaced. So I bought a car that I immediately had to replace the tires because it was too expensive for Kings Honda. I then called Danny after Faxing the Receipt from Tire Discounters and I told him that I found out that you lied about the 4/32 being fine and he stated "Allen we can go around and around all day if you want the two tires paid for you need to stop! Because I could have told you to get lost when your brought this issue into my dealership the other day!" So the overall feeling of the dealership I had was once they got my money they did not even care about me as a customer. I have never felt so belittled and my intelligence tested as much as your sales manager Danny Cahill did. For that reason I will never buy another thing from Kings Honda! The dealership wants the money from the customer not the overall satisfaction or safety. I hope that this comment is passed on through the upper management of Kings Honda for a better understanding of what goes on that they do not see. The management needs to be trained further on the quality of vehicles they sell and when a used car is brought in the car should be up to Ohio Motor Vehicle standards before the car goes up for sale! Please DO NOT DISREGARD this complaint. More

Our salesperson Al was very engaging and went out of way to help us on a busy night. He was very enjoyable to work with. It took a long time to get the paperwork together (again it was aver busy night) bu to help us on a busy night. He was very enjoyable to work with. It took a long time to get the paperwork together (again it was aver busy night) but Todd, the finance manager, was very effecient when we were finally were able to sit down to sign everything. More

We were kept waiting for over 4 hours to process the paper work. UNACCEPTABLE!!!! Then the license plates were not put on the car. Also UNACCEPTABLE!!!! Angel did try to call us on the cell phone paper work. UNACCEPTABLE!!!! Then the license plates were not put on the car. Also UNACCEPTABLE!!!! Angel did try to call us on the cell phone to tell us that, but we do not talk on phones while driving. In all the time we spent waiting, there wasn't so much as an outdated magazine to read or a TV to watch. All we could do was sit there and shiver since it was also cold. The car may be great. The price may be great. But the customer service STINKS! And I plan to tell everyone I know to steer clear of King's Honda. Other dealerships also have great cars and great prices, and I know from experience that their customer service far surpasses what we dealt with at King's Honda More