
Performance Kings Honda
Cincinnati, OH
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 12:00 PM - 5:00 PM
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Rip Off! Honda Express Service - oil change only - $100.00 and an hour and a half of waiting for what takes fifteen to twenty minutes max. Even when doing the Honda Express Service - oil change only - $100.00 and an hour and a half of waiting for what takes fifteen to twenty minutes max. Even when doing their "Honda Multipoint Inspection". After waiting an hour and a half I see my car waiting outside and my keys and paperwork on a desk. So I ask a service agent "take my credit card I really need to leave". "No, you need to wait for the technician that disappeared so you can go over the condition of the car". "We want to make sure you get the Honda Experience". THE CAR IS NEW WITH LESS THAN 2500 MILES. But they mistakenly put 50,000 miles on the paperwork. Please get me out of here! I spoke with the Service Manager Eddie on the phone and attempted in as polite a manner that I will never bring the car back to Performance Kings Honda. The Honda experience is a joke. The price is a rip off and the technicians couldn't care less about the Honda Experience. More
Overall a great buying experience. From working with Rob & Christie in sales to finalizing the deal with Jason and Dallas in Finance. I got a great deal on a new Ridgeline and the offe From working with Rob & Christie in sales to finalizing the deal with Jason and Dallas in Finance. I got a great deal on a new Ridgeline and the offer I needed on my trade in. More
Terrible Service Department. Terrible communication within that Department. Bought a Certified 2014 Honda CRV that the VTC Actuator has been replaced on now three times at abou Terrible communication within that Department. Bought a Certified 2014 Honda CRV that the VTC Actuator has been replaced on now three times at about $1,000 per incident. Still Leaks OiL. Service Manager Brandon said bring Vehicle in anytime for Oil Consumption Test. Brought it in (taking off from work) three times to be told we cannot get you in today. Save yourself the trouble and buy a Toyota !! More
Bought a used 2012 Chevy Equinox from Kings Honda in May 2022. Have had nothing but trouble with the vehicle from the first week after purchase. First, had to take back to dealership a week after buying thi 2022. Have had nothing but trouble with the vehicle from the first week after purchase. First, had to take back to dealership a week after buying this car because the brake lights did not work (not a bulb). Since, we have had to have the timing chain/tensioner replaced, air sensor replaced, fuel/firing system decarbonized... among other things. There was no way that this vehicle passed any form of inspection in preparation to be re-sold. We will never consider purchasing a vehicle from Performance Kings Honda ever again and we will urge everyone that we know to do the same. More
Experience was not that great. They let me walkin and showed me the car. I liked the car but they priced my trade-in car too low. I had to see my car to a different dealer for $300 They let me walkin and showed me the car. I liked the car but they priced my trade-in car too low. I had to see my car to a different dealer for $3000 above what Honda was offering but missed the car I liked. More
Update! Honda called and let knlw they will fix the engine on my car because its considered a manufacturer defect. Fingers crossed all goes well! One of the Honda called and let knlw they will fix the engine on my car because its considered a manufacturer defect. Fingers crossed all goes well! One of the worst car buying and ownership experiences of my life!!!! 😡 Bought a Honda because I thought it was built to last. Had some engine issues within warranty and was told needed testing which lasted so long it took me out of warranty and after the testing and admitting there was a manufacturer defective engine was told there was nothing they could do and said they would not honor the warranty. Made countless calls to Honda of America and dealer to no avail. They were across the board disrespectful, rude, untrustworthy and dismissive throughout and as if they could care less, which has been their attitude since after the purchase my new car 6 years ago. They have been terrible to deal with and I've lost all faith in Honda as a brand. They wasted my time and energy...soul suckers! Done with Honda forever! Don't trust this brand or dealership More
I purchased a new car yesterday. I cannot Thank my sale people, Rob Lason and Christie Hutson, enough for making my experience amazing. Thanks to Jenni Hoskins for making the process I cannot Thank my sale people, Rob Lason and Christie Hutson, enough for making my experience amazing. Thanks to Jenni Hoskins for making the process go so well. Great group of people. More
Have been taking my car to Performance Honda on Fields Ertel for years. Have had great service with no complaints. Today’s appointment was utilizing their pick up service of my car. Mike kept me informe Ertel for years. Have had great service with no complaints. Today’s appointment was utilizing their pick up service of my car. Mike kept me informed throughout the process, answering questions and providing complete details. Thank you Mike for making me feel important to Honda! More
They sold me a car that at some point, my car repairman said had probably been sitting in water--proven by the rusted underbelly and issues I'm having with it. And their repair service! I have a smell said had probably been sitting in water--proven by the rusted underbelly and issues I'm having with it. And their repair service! I have a smell coming from my heater. A family member says it smells like rotten eggs. The Honda repair person told me my heater needed to be replaced because it was leaking all over the place. An $1800 repair. I got suspicious for two reasons. First, for something that was "leaking all over the place," I've never seen any leaking. I park in the same place everyday. Second, when I said I'd bring it back on Monday because I didn't want to pay for a rental over the weekend. I was told although there was a daily charge that they would wave the fee if I'd leave it there. That was months ago, and I haven't seen a leak anywhere yet! So they'll sell you a car from a flood and then try to milk you for more money. I'm disgusted. Because I had a positive experience with the Toyota dealer years ago, I didn't think another dealer under the same umbrella would be SOOOOO dishonest. DON'T BUY CARS FROM THEM. YOU'LL BE TAKING YOUR CHANCES. More