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Performance Lexus

Cincinnati, OH

4.8
1,049 Reviews

4328 Kings Water Dr

Cincinnati, OH

45249

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Showing 1,049 reviews

March 26, 2026

Service Advisor Eric Schulkers is trustworthy, highly knowledgeable and makes great customer service his primary focus. A highly experienced, professional service advisor. More

by jjoxcart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Schulkers
Mar 26, 2026 -

Performance Lexus responded

Thank you for your kind words! We'll pass along your kudos to Eric. We appreciate your business and hope to see you again at Performance Lexus.

March 07, 2026

Great experience with Performance Lexus! We worked with Scott and he was phenomenal through the whole process. We bought our car from out of state and Scott was on the ball with kind, though More

by Telly1234
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Caton
Mar 09, 2026 -

Performance Lexus responded

Thank you for sharing your feedback about Scott and the team! We're committed to providing an exceptional experience, no matter the distance. Enjoy your new car, and we truly appreciate your business. - The Performance Lexus Team

February 05, 2026

Always Courteous, Accommodating, and the Inspection Videos are always “Spot-On” as an individual who does travel for work—-and does not have a company car. Keep Up The Great Work!!! More

by Ginger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor, and Eric
Feb 05, 2026 -

Performance Lexus responded

Ginger, your feedback made our day! Thank you for choosing Performance Lexus and sharing your support for our team!

September 25, 2025

Beware of service team — they push for unnecessary repairs and replacements. They called in the day before the appointment to suggest all 4 tires needed replacement based on the previous service measu More

by saldanhaclan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rachel
Sep 26, 2025 -

Performance Lexus responded

I apologize if our recommendations seemed unnecessary. Since we had measured your tires at 4/32nds of tread remaining, we wanted to be proactive in letting you know that tire service will be due soon in case that is something you would prefer to handle before winter time. Our top priority is safety, and we wouldn't want your tires to become a concern. At this time we are also running a tire sale so there are currently some cost savings. I have already attempted to contact you, so if you are willing, please give me a call when it is convenient. - Mike Lemay - Service Manager - 513-677-4590

September 08, 2025

The dealership was accommodating in the setting of the service time. Very informative excellent attention to detail., responsive to all my questions waiting area and restrooms are clean along with snacks More

by Lexus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy Decamillo
Sep 09, 2025 -

Performance Lexus responded

Thank you for sharing your experience with us! We look forward to helping you with your future auto needs at Performance Lexus!

August 23, 2025

Rodderick is an amazing person and made my new car experience memorable and comfortable! I appreciate the attention to my needs, expedient service and hospitality while in Rodderick’s care at Performa More

by gabrielle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roderick Hubble, Geoffrey Bobst
Aug 26, 2025 -

Performance Lexus responded

Gabrielle, we're thrilled to hear Rodderick made your car-buying experience memorable at Performance Lexus. Enjoy every mile in your new car!

August 14, 2025

The dealership was clean and the staff was incredibly kind, patient, and helpful. The facility and the staff exceeded my expectations! Rick Hubble is incredible and I will be sending anyone I know to tha More

by livvdean
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Morgan, Roderick Hubble, Geoffrey Bobst
Aug 14, 2025 -

Performance Lexus responded

Thank you for the review! We're happy to hear you're so impressed by our facility and team. We will be sure to pass along your kind words to Rick. We look forward to working with you again at Performance Lexus!

July 29, 2025

Rick Hubble made this car purchase one of the best car buying experiences I have had in my 40+ years of purchasing cars and 12 years of owning the Lexus brand. His sales professionalism coupled with clear More

by hawkinsmichele3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Morgan, Roderick Hubble, Geoffrey Bobst
Jul 29, 2025 -

Performance Lexus responded

Thank you for sharing your fantastic feedback about Rick and our team! We appreciate your business and hope to see you again at Performance Lexus. Safe travels!

July 20, 2025

Warm welcoming environment, excellent sales presentation, excellent customer service! I immensely enjoyed my Lexus experience. More

by Nubian Queen
Recommend Dealer
Yes
Employees Worked With
Lacey, Roderick Hubble
Jul 22, 2025 -

Performance Lexus responded

This feedback makes our day! Thank you for choosing Performance Lexus and for sharing your support!

July 17, 2025

First large car purchase. Rick and other staff were very helpful. Answered my questions, easy to schedule appts with. Would recommend to family and friends. More

by JBG
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roderick Hubble, Geoffrey Bobst
Jul 17, 2025 -

Performance Lexus responded

Congratulations on your new car! We are thrilled that you had such a positive experience working with Rick and the team, and we hope to do business with you again down the road. Thank you from all of us at Performance Lexus!

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