Performance Lexus

Terry was outstanding in trying to accommodate all of my needs in getting the right car for me and he was extremely personable and helpful .This was my fourth Lexus because it means a lot to get someone who needs in getting the right car for me and he was extremely personable and helpful .This was my fourth Lexus because it means a lot to get someone who understands all your needs to make this a positive experience and make you feel important. More

Pressure free, fast, fair, easy car buying experience. From my first phone call to the complete setup of our new car everyone seemed happy we were there, From my first phone call to the complete setup of our new car everyone seemed happy we were there, More

I had a great 15,000 mile Lexus check up. Josh in service explained all items that were going to be serviced. The work was done timely. Glad I took my car back to where I bought it in Cincinn Josh in service explained all items that were going to be serviced. The work was done timely. Glad I took my car back to where I bought it in Cincinnati instead of another agency. Hope I can return for the 20,000 check. Thanks so much, Josh. 😄 I live in FL. More

I am well taken care of at Kings Lexus. Rachel always keeps me informed and is very knowledgeable about Lexus repairs and service. Rachel always keeps me informed and is very knowledgeable about Lexus repairs and service. More

Rachel was great! Work completed in timely fashion. Performance Lexus is a wonderful dealership all the way! Work completed in timely fashion. Performance Lexus is a wonderful dealership all the way! More

Service is excellent. They are out of my way, but I drive down there every time I need service. But I would NEVER buy a car there after a salesman lied to me and then thre They are out of my way, but I drive down there every time I need service. But I would NEVER buy a car there after a salesman lied to me and then threatened to hit me. More

Update: August, 2026 We scheduled a service appointment for Monday and dropped our car off Sunday evening, leaving the key fob in the designated drop-off slot. We did not hear anything from Performance for Monday and dropped our car off Sunday evening, leaving the key fob in the designated drop-off slot. We did not hear anything from Performance Lexus on Monday, so we called to check on the status of our vehicle. At that point, we were told that no work had been done and, even more concerning, they could not locate our key fob. We expected better communication and organization from a Lexus dealership. The lack of communication throughout the day, combined with the fact that our key fob could not be located, was very disappointing. Had to fight like xxxx to get a fob and now they lose it. More

I just purchased a 2026 Lexus TX350 and my salesman was Roderick. This is the second new vehicle I have purchased through him and I can say that he is the best. He is always courteous and professional. The Roderick. This is the second new vehicle I have purchased through him and I can say that he is the best. He is always courteous and professional. The process takes some time because of dealing with credit bureaus and loan companies but they are with you all the way. All their staff have been great to me along the way from purchasing to servicing. I can never say enough good about them. All dealerships should be this way. Thanks Rod and Sid. I appreciate you!!!!! More

Always good service. Usually see Eric and he is great but he was off , saw Phyliss and she was professional, pleasant and very able to take care of my needs. Usually see Eric and he is great but he was off , saw Phyliss and she was professional, pleasant and very able to take care of my needs. More

Went to look at and purchase the 2019 Escalade Platinum, Vin number 1GYS4DKJ0KR152105. Met with Krista and she was amazing! While looking at the Escalade, I noticed a crack in the radio screen and leaking o Vin number 1GYS4DKJ0KR152105. Met with Krista and she was amazing! While looking at the Escalade, I noticed a crack in the radio screen and leaking oil cooler lines. We went in to talk numbers and she called the manager Ritchie Cook over. I explained I only had two issues, the screen and oil cooler lines. He said “they replaced the aero shutters and didn’t say anything about the lines. That’s the price it’s at, I’m not budging. It’s had a lot of activity and I know what you’re talking about with the screen” he didn’t ask to see the lines, he didn’t offer to repair them, he didn’t want to work with me at all. If he would have acknowledged the issue and offered to fixed it I most likely would have singed the papers. Very rude, and didn’t even care that this car has an issue that someone else is now going to have to deal with. More