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Performance Lexus

Cincinnati, OH

4.8
963 Reviews

4328 Kings Water Dr

Cincinnati, OH

45249

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Showing 963 reviews

March 24, 2024

I could not have asked for a car buying experience! Rick Hubble made me feel at ease and excited about my process. The customer service I received was top notch from beginning to end. For anyone who More

by slaffoonlpcc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Butler, Roderick Hubble
Mar 25, 2024 -

Performance Lexus responded

We're delighted to know that Rick and our team at Performance Lexus made your car-buying experience enjoyable! It's great to see you felt comfortable throughout the process. We hope you continue loving your new car, welcome to the Lexus family!

March 16, 2024

Roderick ensured that all my needs were met. Great customer service and hospitality. I left with the biggest smile on my face thanks to Roderick and Lexus! I will definitely recommend to others More

by Brejerry6
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Butler, Roderick Hubble
Mar 18, 2024 -

Performance Lexus responded

It's fantastic to know that Roderick was able to meet all your needs and left you with a big smile at Performance Lexus. We appreciate the recommendation! Enjoy your new ride!

March 14, 2024

WOW WOW WOW Spoke with salesman Roderick on the phone Worked a deal. Drove 2hrs and BAM, the deal was done. Crazy how professional and efficient this group is. From the salesman, the finance to More

by bertking
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Morgan, Roderick Hubble
Mar 15, 2024 -

Performance Lexus responded

We're over the moon to know that Roderick and our team at Performance Lexus made your car buying experience smooth and efficient! We strive for professionalism in every interaction. Thanks for recommending us; we hope you enjoy your new vehicle!

March 09, 2024

Rick Hubble is the consummate professional and an outstanding human being. My process was streamlined and straightforward with none of the snafus you might get from other dealers. Rick followed throu More

by nlampley9597
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jeff Butler, Roderick Hubble, Geoffrey Bobst
Mar 11, 2024 -

Performance Lexus responded

We're delighted to know that Rick and our team at Performance Lexus were able to provide you with a streamlined buying process. It's great hearing your satisfaction with the service provided and your new 2024 TX 350! We appreciate the recommendation, thank you for choosing us!

March 08, 2024

I had a wonderful experience! I was short on time and the whole team helped me complete my purchase quickly while giving me amazing service! Not to mention, I love my new vehicle. More

by stubblefieldah
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Morgan, Roderick Hubble, Geoffrey Bobst
Mar 11, 2024 -

Performance Lexus responded

We're delighted to know that our team at Performance Lexus was able to provide you with a quick and wonderful car-buying experience. Enjoy your new ride, and thank you for the positive feedback!

March 03, 2024

My experience with used car sales was wonderful from start to finish. Mike Koester was full of wisdom and personable. Rob and Rich both made a good impression and backed up Mike making my purchase smo More

by Tracy
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rob, Rich, Michael Koesters
Mar 04, 2024 -

Performance Lexus responded

Tracy, we're delighted to know that Mike, Rob, and Rich made your car buying experience at Performance Lexus a smooth one. We appreciate the kind words! Enjoy your new ride!

February 29, 2024

I love working with Rick Hubble! We worked together in 2017 when purchased my first vehicle from Performance Lexus. Rick is a consummate professional who is incredibly knowledgeable More

by jennifer.sexton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tron and Joe , Jeff Butler, Roderick Hubble
Feb 29, 2024 -

Performance Lexus responded

We're so glad to know that Rick has been able to provide you with such a great experience at Performance Lexus! We look forward to continuing our relationship and serving your automotive needs for many more years. Thanks for the review, Jennifer!

February 27, 2024

Rick and the Lexus team are truly the best! The customer service is 100%! I love working with you all. This is my second Lexus from Kings Lexus and I will be back. I am a Lexus chick and I know More

by nettasglamourcouture
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Butler, Robb Kelly, Roderick Hubble
Feb 27, 2024 -

Performance Lexus responded

We're delighted to know that you had a great experience with Rick and our team at Performance Lexus! It's wonderful to have your continued support as a loyal customer. We look forward to seeing you again when it's time for your next Lexus. Safe travels until then!

February 26, 2024

I would highly recommend Roderick Hubble ! He was extremely knowledgeable and very helpful throughout this whole process, he made it so easy ! Thank you so much ! I absolutely love my car ! More

by Sarah.luskmiller
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rich Cook, Jeff Smith, Roderick Hubble
Feb 26, 2024 -

Performance Lexus responded

Sarah, we're delighted to know that Roderick was able to assist you in finding the perfect car at Performance Lexus. We appreciate your recommendation and hope you continue enjoying your new ride!

February 22, 2024

Is chivalry dead when buying a car? I have found the answer to be “YES”! chivalry or concern is what you will NOT find at this dealership! When buying a car, new or used, the resear More

by belladogs2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mike Witte, Robb Kelly
Feb 22, 2024 -

Performance Lexus responded

I'm sorry to hear about your experience. We strive for a smooth and comfortable buying process, so it's disappointing to learn that we didn't meet those expectations during your visit. Your feedback is valuable in helping us improve our service. If you're open to discussing this further or have any other concerns, please don't hesitate to reach out directly. Thank you, Ralph Sells - General Sales Manager - 513-677-0177

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