
Performance Lexus
Cincinnati, OH
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The dealership’s staff was extremely friendly, knowledgeable and accommodating. Performance Lexus truly personifies a “ no pressure environment “, as I was not made to feel as if I had to buy the knowledgeable and accommodating. Performance Lexus truly personifies a “ no pressure environment “, as I was not made to feel as if I had to buy the product. Instead, my sales consultant intently listened to my concerns and was able to assist me in finding exactly what I wanted! More
We had a great experience working with Rick at Performance Lexus. The car we purchased was taken off the market for 6 weeks due to a manufacturer recall and Rick honored the original pricing savin Performance Lexus. The car we purchased was taken off the market for 6 weeks due to a manufacturer recall and Rick honored the original pricing saving us at least $1000! More
My car search ended at Performance Lexus. The first person I encountered was Rick Hubble and even by phone, he was attentive with texts and calls, knowing I was coming from a long way. After The first person I encountered was Rick Hubble and even by phone, he was attentive with texts and calls, knowing I was coming from a long way. After 3 weeks of car searching, Rick is the most human salesman I had encountered. I experienced the "rumored" shadiness of car buying everywhere else I had gone. Finding the exact that the car you want and it being sold by someone who puts you at ease, is rare. That car is mine now. This was a good experience, all around. More

Performance Lexus went all out to work out a deal I was comfortable with. With interest rates being as high as they are now finding an affordable monthly payment in my budget was hard. One has toe tend comfortable with. With interest rates being as high as they are now finding an affordable monthly payment in my budget was hard. One has toe tend the years of payment longer to be more affordable. I wasn’t wild about that but, I needed a vehicle. My sales man Rick Hubble was AMAZING ! He asked what kind of car (sedan or suv)I was looking for, features, and budget. His professionalism and him making me feel COMFORTABLE while coming in anxious. He was extremely PATIENT and did ALL he could to get me in a vehicle I liked and could afford. He made the car buying experience ALL ABOUT ME! How refreshing. He made me feel SPECIAL and delivered on the Lexus experience ring one like I had never had before and he was correct. A gentleman with my best interest at heart from beginning to end. Morgan the manager was also personable and worked hard on my behalf to satisfy my goals of what I wanted in a vehicle. Even though I could not afford. Lexus they never made me like they did not want my business. When I can get a more expensive luxury vehicle I will go back. More
My initial review was nothing less than scathing. I have a rough experience, and I did not hold back. I got a call from Brent, the new car manager. He owned the entire situation, and agreed it was I have a rough experience, and I did not hold back. I got a call from Brent, the new car manager. He owned the entire situation, and agreed it was wrong. He did not try to excuse anything. He gave a full explanation of why things happened, not to "make it ok", but to acknowledge the problem. I can't ask for more than that. He was very sincere and professional. I also hit my salesman hard, Anton. I called and apologized to him. Brent assured me Anton had no role in the issues. I will certainly give them another chance. More

First Lexus purchase was exceptional at this dealership! From the moment we stepped on the lot, to driving our new Lexus off the lot. Rick Hubble, Jeff Burnet and Geof Bobst provided EXCEPTIONAL customer se From the moment we stepped on the lot, to driving our new Lexus off the lot. Rick Hubble, Jeff Burnet and Geof Bobst provided EXCEPTIONAL customer service! They were friendly, knowledgeable and willing to go the extra mile to make sure we were 100% satisfied with our purchase! I highly recommend this dealership and specific team to anyone looking for a pleasurable car purchase experience! More

Rick Hubble is fantastic to work with! He and Jason were extremely helpful! I highly recommend them and Performance Lexus! He and Jason were extremely helpful! I highly recommend them and Performance Lexus! More

Our experience at Performance was outstanding. Rick Hubble was exceptional. I typically dread purchasing a car, but not this time. I have already referred two of my dear friends to Performance fo Rick Hubble was exceptional. I typically dread purchasing a car, but not this time. I have already referred two of my dear friends to Performance for their Lexus purchase!! More

Awesome! Impeccable service. Roderick was so knowledgeable and kind. Great buying experience! Went above and beyond! Impeccable service. Roderick was so knowledgeable and kind. Great buying experience! Went above and beyond! More