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Performance Lexus

Cincinnati, OH

4.8
1,032 Reviews

4328 Kings Water Dr

Cincinnati, OH

45249

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Showing 1,032 reviews

April 21, 2022

I am blown away every time I purchase a vehicle from Performance Lexus. I ordered my new 2022 Lexus UX Hybrid mid November 2021. Due to Covid-19 my car came in yesterday all the way from Japan. I was in More

by aliciaziegler
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Morgan, Roderick Hubble, Geoffrey Bobst
Apr 21, 2022 -

Performance Lexus responded

Alicia - It means a lot that you can trust our Performance Lexus team to provide excellent service, every visit. We are delighted that Rick helped this purchasing process go smoothly and ensured you were taken care of during the delay. Thank you for sharing positive feedback about him, Geoff, and Jason! We wish you many safes miles in your new 2022 Lexus UX Hybrid.

April 15, 2022

Just walked in casually one Saturday morning without an appointment. Was greeted immediately. Began talking with a salesman (Austin) within minutes. The process was painless and enjoyable. The staff was ve More

by barefoothuffy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin, Carson, Krista, Ralph Sells, Tony Baxter, Jeff Butler, Geoffrey Bobst
Apr 15, 2022 -

Performance Lexus responded

Thank you for visiting us at Performance Lexus! We love to hear that Austin welcomed you to our dealership and that Ralph, Tony, Jeff, Carson, Geoffrey, and Krista helped make this car-buying experience your best one yet. We truly appreciate you taking time to share this feedback and love that your purchasing process was pressure-free. Thank you again and safe driving to you and your wife!

April 11, 2022

VERY pleased with my amazing Jeep! The BEST customer service. Roderick was amazing! 10 stars! More

by jessweaver86
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roderick Hubble
Apr 11, 2022 -

Performance Lexus responded

Thank you for the review! We are glad to see that you had a seamless purchase experience, congrats on your Jeep! The Performance Lexus crew appreciates your business.

April 04, 2022

Performance Lexus made buying a car so easy. My salesman Rick was the best ;made sure all of my questions were answered and I was comfortable in the Lexus I enquired about. The whole team there More

by jmjet60
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Morgan, Roderick Hubble
Apr 04, 2022 -

Performance Lexus responded

Congrats on your purchase! We are pleased to see that you enjoyed working with Rick. See you again next time here at Performance Lexus!

April 01, 2022

Today was surly and experience! Rick, Jeff and whole team was amazing! Definitely will be back! Thank you More

by ebonywashington1021
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Butler, Roderick Hubble
Apr 04, 2022 -

Performance Lexus responded

Ebony - Thank you for the rave review about Rick, Jeff, and our Performance Lexus team! We are so glad to know that you're a happy customer. Enjoy your new vehicle!

March 30, 2022

Everything was fast and convenient. Sales guy was awesome couldn't ask for a better dealership. And also I got a great car appreciate you guys. And by the time I left the dealership my More

by rhurst1961
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Morgan, Roderick Hubble
Mar 31, 2022 -

Performance Lexus responded

Thank you for the great review! We are so glad to hear that you had such a successful purchase experience working with the Performance Lexus team. Drive safely in your new vehicle, and enjoy it! We hope to see you back again down the road!

Mar 31, 2022 -

rhurst1961 responded

I just want to thank everybody that I encountered with everybody was super friendly great experience thanks for responding back have a great day.

March 30, 2022

I lost my wife this past December and have been pretty low, but decided to pick myself up by looking for and purchasing a sport car for weekend fun. My late wife loved and owned a Lexus RX350 which we oft More

by ajgittner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Butler, Roderick Hubble
Mar 30, 2022 -

Performance Lexus responded

Alan, thank you very much for taking the time to share this feedback. We want the most for our guests, and it means a lot to hear that we were able to brighten your day during this difficult time. I assure you that we will pass on the kind words to Jeff, Rick, and the Performance Lexus team. Congratulations on your new Lexus SC 430, and enjoy it. We are wishing you safe travels and are here to help if you need anything in the future!

March 19, 2022

Roderick was awesome! He will always have our business! He was the ultimate professional who listens and ensures he delivers excellent customer service! More

by Cynthia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Butler, Roderick Hubble, Geoffrey Bobst
Mar 19, 2022 -

Performance Lexus responded

We'll be glad to share with Roderick that his attentive and dedicated care is what keeps you loyal to Performance Lexus! Going above and beyond for our guests is always the goal, and we're happy that we're succeeding. Thank you for supporting our team with this excellent review, and we wish you many safe miles in your new vehicle!

Mar 20, 2022 -

Cynthia responded

Thank you! Please do not post our picture publicly. Regards, Cynthia

March 16, 2022

The Most Amazing Experience EVER! ! Rick Hubble and Jeff Butler made the purchase of my new 2022 NX seamless!! I truly appreciate their time, in explaining the process and options in More

by angelasrhodes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CARSON NEIHEISEL and Netta Howell, Jeff Butler, Robb Kelly, Roderick Hubble
Mar 17, 2022 -

Performance Lexus responded

Angela, congratulations on your new 2022 Lexus NX! We are grateful for your business and we hope to see you again down the road. Thank you from the Performance Lexus team!

March 15, 2022

Great experience buying my 2022 GX460. . transaction was quick and seamless. I would highly recommend this dealership to anyone. More

by benny.kenner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robb Kelly, Geoffrey Bobst
Mar 15, 2022 -

Performance Lexus responded

Congratulations on the purchase of your new 2022 Lexus GX 460! Thank you for choosing Performance Lexus and for stopping by to share your experience with our team. Safe travels ahead!

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