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Performance Lexus

Cincinnati, OH

4.9
1,027 Reviews

4328 Kings Water Dr

Cincinnati, OH

45249

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Showing 1,027 reviews

July 27, 2021

I would like to thank Roderick Hubble for providing I would like to thank Roderick Hubble for providing great customer service. His professionalism made my car buying experience painless, I am More

by deborahfrazier62
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Carson Neiheisel, Roderick Hubble
Jul 28, 2021 -

Performance Lexus responded

Thank you for reviewing Performance Lexus, Deborah! We're delighted to hear that Roderick and the team made your visit a success. Safe travels in your new ride!

July 26, 2021

I love this dealership and will continue to do business with them. The staff is very professional and friendly and I’m always pleased with their services. I would definitely recommend! More

by Cierra Jackson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Morgan, Roderick Hubble
Jul 27, 2021 -

Performance Lexus responded

Your review fills us with pride, Cierra! Thank you for taking the time to let others know what being a guest with Performance Lexus is like. We are thrilled the team could send you home in a car that is right for you. Safe travels!

July 25, 2021

We totaled our car two hours into our vacation. We saw a 2015 Highlander that we wanted at Performance Lexus in Cincinnati but we would not be able to get it for two weeks. I contacted the dealership and ta More

by revda
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Morgan, Rich Cook, Roderick Hubble
Jul 26, 2021 -

Performance Lexus responded

It really makes our day to hear that your car-buying process working with our Performance Lexus team was enjoyable. Thank you so much for posting such a fantastic review! We love that Jason and Rick went "above and beyond" to help you get into the right vehicle for you. Congratulations on your 2015 Toyota Highlander! All of us appreciate your business and wish you many safe miles in your new ride.

July 11, 2021

Thank You Thank You. My five star maintenance crew did I absolutely wonderful job with my car and maintenance. Did a great job with all around inspection More

by lexxus55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandy Decamillo
Jul 12, 2021 -

Performance Lexus responded

Thank you for visiting us at Performance Lexus for your inspection and maintenance work! We are delighted to hear that you're satisfied with our service. Have a wonderful week!

July 03, 2021

Excellent services !!!everyone very nice n patient . Excellent services !!! everyone very nice n patient . I will recommend it to my friends and I will come back this dealership in the future. I ha More

by miaokwong
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The lady taught me how to use New New vehicle she is really nice and patient , Roderick Hubble
Jul 06, 2021 -

Performance Lexus responded

Thank you for taking the time to share your feedback - all of us here at Performance Lexus appreciate it very much. Safe travels, and we hope to see you again next time!

July 03, 2021

Rick was so helpful, patient, and knowledgeable for me as I was looking for the perfect vehicle. The entire team is very fun and patient! I would definitely recommend Rick to my friends and family and will b More

by mikelamtetwa
Recommend Dealer
Yes
Employees Worked With
Jeff Butler, Roderick Hubble
Jul 06, 2021 -

Performance Lexus responded

Thank you for the wonderful feedback! We're delighted to hear that Rick was so helpful during your vehicle buying experience, and we appreciate you trusting the Performance Lexus team to pair you with the perfect ride! Drive safe, and come back again soon!

July 02, 2021

Just had oil change and recall done. Did not reset maintenance required screen and seat out of adjustment. Not confident work was done. Was suppose to take 1-1/2 hours. Was completed in less than an h More

by Leckert1004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sandy Decamillo
Jul 06, 2021 -

Performance Lexus responded

This is a concerning review to read, and it doesn't sound like the thorough and transparent service we pride ourselves on here. I would be more than willing to speak with you directly about your recent visit and ensure that we clear up any confusion. Please don't hesitate to give me a call. Thank you, Tom Riley - Service Manager - 513-677-0177

June 29, 2021

Lots of fun.. Makes customer fill special. Mr. Hobble you are the BEST!!! More

by zhannasalavei
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jason Morgan, Roderick Hubble, Geoffrey Bobst
Jun 29, 2021 -

Performance Lexus responded

Thank you for taking the time to review us! We are thrilled to hear that you are so confident in the Performance Lexus team to get the job done. Drive safely, and we will be sure to pass on the kind words!

June 27, 2021

Great dealership with very professional and knowledgeable staff at all levels. Friendly staff and all management and they all make you feel at home and at ease especially with such a major purchase. This w More

by wallsdl1954
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Sells, Jason Morgan, Roderick Hubble
Jun 28, 2021 -

Performance Lexus responded

This review was such a delight to read! Thank you for trusting the Performance Lexus team with your business - we hope the newest Lexus far exceeds your expectations! Drive safe and come back again soon!

June 23, 2021

Rick Hubble did an absolutely great job in getting us exactly what we were targeting with a fast turnaround, while still beating the competition! Great Work! More

by LexusBuyerES350
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Butler, Roderick Hubble
Jun 24, 2021 -

Performance Lexus responded

Thank you for sharing your kind review of Rick and the team! We appreciate your business and we hope to welcome you back to Performance Lexus in the future. Safe travels!

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