Back

Performance Lexus

Cincinnati, OH

4.9
1,027 Reviews

4328 Kings Water Dr

Cincinnati, OH

45249

Directions

By Type

Showing 1,027 reviews

April 04, 2021

Fantastic experience all around! I purchased my first Lexus, and felt like royalty the entire visit. Everyone was friendly and nice. Rick, Jeff, and Carson were amazing! They made me experience very memo More

by krc22777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carson, Jeff Smith, Roderick Hubble
Apr 05, 2021 -

Performance Lexus responded

Thank you for coming to Performance Lexus for your first Lexus! We are delighted to hear that you had a positive experience working with Rick, Jeff, and Carson. Our team is grateful for your business and kind feedback!

March 30, 2021

I enjoyed working with Rick . Great personality , friendliness and willingness to take care of my needs . He made sure I got what I wanted and went way over and beyond to take care of my needs More

by sstedean
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Butler, Roderick Hubble
Mar 30, 2021 -

Performance Lexus responded

Thank you so much for taking time out of your day to commend Rick. We are thrilled to hear that he went "over and beyond" to assist with your purchase. All of us at Performance Lexus wish you safe travels in your new vehicle!

March 29, 2021

We worked with 2 sales people. Both were excellent, willing to answer any questions and went out of their way to help us become familiar with their cars. There was never any pressure. The purchase wen More

by angp
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jason Morgan, Roderick Hubble, Michael Koesters
Mar 30, 2021 -

Performance Lexus responded

This review makes our day! We are delighted that our team delivered the high level of service and care we expect for our guests. Thank you for choosing Performance Lexus and congratulations on your new car!

March 25, 2021

Rick Hubble was great to deal with! Knowledgeable and very responsive. He knew what we wanted and went the extra mile to find our car. More

by jwcline53
Recommend Dealer
Yes
Employees Worked With
Roderick Hubble
Mar 25, 2021 -

Performance Lexus responded

Congratulations on your new car! We are thrilled that Rick could give you an excellent experience and help you drive away in your perfect fit. Thank you for supporting Performance Lexus!

March 23, 2021

Roderick was great to work with. I stopped in on a Sunday after they were closed Roderick was getting ready to leave but stopped answered my questions and went back in and got me a card. I was really impress More

by Jimhoward77
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Morgan, Robb Kelly, Roderick Hubble
Mar 24, 2021 -

Performance Lexus responded

Jim - While I am pleased to hear that you enjoyed working with Roderick, and we will be sure to let him know that you appreciate his help, I am concerned that the rest of our team didn't leave you with the same positive impression. I would be more than willing to speak with you directly about your visit and see what we can do to improve going forward. I'm going to look up your contact information, but please don't hesitate to give me a call. Thank you, J.R. Hage - General Manager - 513-677-0177

March 20, 2021

Both Jeff and Rick we absolutely amazing!! There were knowledgeable, patient and understanding of my desires in regards to exactly what I WANTED!!! Would recommend them to anyone/everyone!!! More

by jaimeebsn2005
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Butler, Roderick Hubble
Mar 22, 2021 -

Performance Lexus responded

Thank you for the review! Jeff and Rick are both excellent members of our team at Performance Lexus, and we will certainly let them know that you appreciate their help. We are grateful that we got the opportunity to assist you, and we hope to see you again!

Mar 22, 2021 -

jaimeebsn2005 responded

I am pretty sure you will see me again! This current Lexus is my third and I still have them all! I love Lexus and don't plan to go anywhere else.

March 06, 2021

Thank you for the great wonderful service. Taylor is fabulous. Always a smile when she greets me. She explains everything when the service is over. She arranged for me to see a Carson Tech specialist wh More

by Norine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor and Carson
Mar 08, 2021 -

Performance Lexus responded

We are thrilled that Taylor and the team always take such great care of you and your vehicle! Thank you for giving Performance Lexus your business and stellar review. We look forward to seeing you next time!

February 12, 2021

After my son bought a Lexus through Rick, and was overwhelmingly positive about working with him, I had to go see him. I proceeded to buy the Lexus GX460 I had been eyeing, and working with Rick was More

by rthompson40
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roderick Hubble
Feb 12, 2021 -

Performance Lexus responded

Thank you for the great review! We are very proud to have earned your business and happy to hear that you had such an exceptional purchase experience working with Rick. Congratulations on your new Lexus GX460, and we hope to see you again at Performance Lexus!

February 11, 2021

Thank you for an awesome experience! I was met with warmth, treated like royalty, and I have a car I love. Mr. Hubble worked to make sure I was happy when I left. More

by Ms. Judy
Recommend Dealer
Yes
Employees Worked With
Carson, Roderick Hubble
Feb 12, 2021 -

Performance Lexus responded

This feedback makes our day! We are so happy to have you in the Performance Lexus family and we are thrilled to have helped you find your perfect car. Thank you and safe travels!

January 25, 2021

Rick was great to work with! He was friendly and knowledgeable- walked us through the process and helped us understand the options. Would buy from him again! More

by kpamea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Morgan, Roderick Hubble
Jan 26, 2021 -

Performance Lexus responded

Thank you for taking the time to review us! We appreciate your business and are happy to hear that Rick went above and beyond to assist with your purchase. Congratulations on your new vehicle, and we hope to see you back at Performance Lexus down the road!

...
34
...