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Performance Lexus

Cincinnati, OH

4.9
1,027 Reviews

4328 Kings Water Dr

Cincinnati, OH

45249

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Showing 1,027 reviews

December 10, 2020

Our experience purchasing a new Lexus was over the top due to the sales of Terry Lowe and financial help from Jason. Both of them were very professional and calm. More

by Paula
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Lowe , Jason Morgan
Dec 10, 2020 -

Performance Lexus responded

Paula, thank you for taking the time to leave us a review! It was our pleasure to assist you here at Performance Lexus, and we will be sure to let Terry and Jason know that you appreciate their help. We hope that you continue to enjoy your newly purchased vehicle!

December 09, 2020

Our experience with Performance Lexus was EPIC!!! We've NEVER had an experience as POSITIVE from a car dealership as we had yesterday!! We were treated with SOOOOOO MUCH LOVE, PROFESSIONALISM, RESPECT, and More

by Kermitsmith45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Butler, Roderick Hubble, Geoffrey Bobst
Dec 09, 2020 -

Performance Lexus responded

We couldn't have asked for a better review! It was such a pleasure doing business with you, and it makes our day to hear that our whole team went above and beyond to make your car-buying experience exceptional. Welcome to the Performance Lexus family - we wish you many happy miles in your new vehicle!

December 05, 2020

Rick is the absolute best! He really embodies the "Lexus Experience." He sat down with me to help me understand my options as I am new to the Lexus Family and never rushed or pressured me to make a choice. More

by rambofriar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roderick Hubble, Geoffrey Bobst
Dec 07, 2020 -

Performance Lexus responded

Thanks for taking the time to review Performance Lexus. We take pride in offering excellent service and I am glad to hear that Rick is doing his job right!

December 02, 2020

We are very pleased with the help of Rick Hubble, and all of the other team members at Performance Lexus. Also, we really like our new Lexus NX300H. Thank you, again. Marv and Peggy Goldschmidt More

by marvgoldschmidt
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeff Butler, Roderick Hubble, Geoffrey Bobst
Dec 03, 2020 -

Performance Lexus responded

Congratulations on your new Lexus NX 300 H, Marv and Peggy! We are so happy to hear that Rick and our Performance Lexus team earned your five stars. Thank you for your business and safe driving!

November 30, 2020

Great service excellent service car was washed and floor mats were cleaned and video of service was cool to see what they do thanks again More

by Mkabel2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandy Decamillo
Nov 30, 2020 -

Performance Lexus responded

Thank you for the 5-star feedback! We appreciate you taking the time to share your experience so that others can see what it's like to do business with us here at Performance Lexus. We look forward to seeing you back for your next service visit!

November 27, 2020

Rick at Performance Lexus is awesome! He made the experience in purchasing my first Lexus seamless. In addition, he discussed how the Lexus brand is lower on maintenance costs compared to other compe More

by ibseeker6
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roderick Hubble
Nov 30, 2020 -

Performance Lexus responded

Thank you for reviewing your 5-star experience with our team member, Rick. We are proud to have been a part of your first Lexus purchase and we're glad to hear that the process went so smoothly. On behalf of all of us at Performance Lexus, safe travels!

November 25, 2020

Rick is such a great salesman, he is personable, professional and makes the experience pleasant and fun. His patience is a virtue. I highly recommend him. More

by fayewendel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Morgan, Jeff Butler, Roderick Hubble, Geoffrey Bobst
Nov 25, 2020 -

Performance Lexus responded

Thank you for taking the time to review us, and shout out Rick! We appreciate your confidence in our team and hope to work with you again at Performance Lexus. Enjoy your new vehicle!

November 18, 2020

Rick is teffiic. Professrional, attentive, and fun to work with. I am happy with the entire purchase process. I will wait to see how the car service is with Permance Lexus. More

by dungang2006
Recommend Dealer
Yes
Employees Worked With
Jeff Butler
Nov 19, 2020 -

Performance Lexus responded

Thank you for reviewing us and shouting out Rick! We are very proud of our team, and it is fantastic to hear that he was able to assist with your purchase and get you into your new vehicle. Congratulations, and we are looking forward to seeing you back at Performance Lexus!

November 11, 2020

Very Fam/Friendly service! Awesome teamwork to make the process faster. And Rick was very attentive during the purchase. Highly recommend and favored as well.😁 More

by mkite721
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roderick Hubble
Nov 11, 2020 -

Performance Lexus responded

We are delighted to earn your recommendation! Thank you for posting about your car-buying experience working with Rick. All of us at Performance Lexus are glad to know that you're a satisfied customer.

November 11, 2020

My first time buying from Performance Lexus and I will be back. Rick was fantastic to work with and kept the process simple and easy. Every step of the way was handled with professionalism and care. Our ex More

by michellelloyd2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Butler, Roderick Hubble
Nov 11, 2020 -

Performance Lexus responded

Thank you for taking the time to review us, Michelle! It is wonderful to hear that Rick went above and beyond to make your purchase experience go smoothly. Congratulations, and we hope to work with you again at Performance Lexus!

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