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Performance Lexus

Cincinnati, OH

4.8
1,052 Reviews

4328 Kings Water Dr

Cincinnati, OH

45249

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Showing 1,052 reviews

March 20, 2021

Both Jeff and Rick we absolutely amazing!! There were knowledgeable, patient and understanding of my desires in regards to exactly what I WANTED!!! Would recommend them to anyone/everyone!!! More

by jaimeebsn2005
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Butler, Roderick Hubble
Mar 22, 2021 -

Performance Lexus responded

Thank you for the review! Jeff and Rick are both excellent members of our team at Performance Lexus, and we will certainly let them know that you appreciate their help. We are grateful that we got the opportunity to assist you, and we hope to see you again!

Mar 22, 2021 -

jaimeebsn2005 responded

I am pretty sure you will see me again! This current Lexus is my third and I still have them all! I love Lexus and don't plan to go anywhere else.

March 06, 2021

Thank you for the great wonderful service. Taylor is fabulous. Always a smile when she greets me. She explains everything when the service is over. She arranged for me to see a Carson Tech specialist wh More

by Norine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor and Carson
Mar 08, 2021 -

Performance Lexus responded

We are thrilled that Taylor and the team always take such great care of you and your vehicle! Thank you for giving Performance Lexus your business and stellar review. We look forward to seeing you next time!

February 12, 2021

After my son bought a Lexus through Rick, and was overwhelmingly positive about working with him, I had to go see him. I proceeded to buy the Lexus GX460 I had been eyeing, and working with Rick was More

by rthompson40
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roderick Hubble
Feb 12, 2021 -

Performance Lexus responded

Thank you for the great review! We are very proud to have earned your business and happy to hear that you had such an exceptional purchase experience working with Rick. Congratulations on your new Lexus GX460, and we hope to see you again at Performance Lexus!

February 12, 2021

Thank you for an awesome experience! I was met with warmth, treated like royalty, and I have a car I love. Mr. Hubble worked to make sure I was happy when I left. More

by Ms. Judy
Recommend Dealer
Yes
Employees Worked With
Carson, Roderick Hubble
Feb 12, 2021 -

Performance Lexus responded

This feedback makes our day! We are so happy to have you in the Performance Lexus family and we are thrilled to have helped you find your perfect car. Thank you and safe travels!

January 26, 2021

Rick was great to work with! He was friendly and knowledgeable- walked us through the process and helped us understand the options. Would buy from him again! More

by kpamea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Morgan, Roderick Hubble
Jan 26, 2021 -

Performance Lexus responded

Thank you for taking the time to review us! We appreciate your business and are happy to hear that Rick went above and beyond to assist with your purchase. Congratulations on your new vehicle, and we hope to see you back at Performance Lexus down the road!

January 24, 2021

Found car online and sent email requesting info. I received a call back within 10 minutes and in less than 30 minutes agreed to a fair price and begun working on details to pick car up as I was 4 hrs More

by mwerntz78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mathew Martinson, Mike Witte, Tony Baxter, Jeff Butler
Jan 25, 2021 -

Performance Lexus responded

We are delighted to hear that you're satisfied with our service and the deal you got at Performance Lexus. Thank you for posting about your experience so that others will know what it's like to be our customer! We hope that you absolutely love your new vehicle.

January 23, 2021

Rick was absolutely amazing to work with. I explained the situation I was in and he went above and beyond to help me find the right car. I walked into the dealership unsure if there was a car that would fit More

by robert.thompson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roderick Hubble, Geoffrey Bobst
Jan 25, 2021 -

Performance Lexus responded

Robert - For you to say that Rick went "above and beyond" to help with your purchase makes our day. All of us at Performance Lexus are thrilled that you drove home in the perfect car for you. Thank you for your business and rave review!

January 19, 2021

There is not a better guy in that building than Rick Hubble. If your car buying needs take you to Performance Lexus make sure you ask for Rick. He listened to my needs, and delivered a beautiful car I a More

by Laurenud42
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roderick Hubble
Jan 19, 2021 -

Performance Lexus responded

We can't thank you enough for this glowing review of Rick! He is a valuable member of our team and we are thrilled that he delivered such a high level of care and service during your purchase. Thank you for choosing Performance Lexus and taking the time to share your stellar feedback. Congratulations and safe travels in your new car!

January 15, 2021

This is our first Lexus. We are very pleased with everyone we came in contact with from the receptionists to Rick, Tony, Jason, Jeffery and Rich! More

by brewjkd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Morgan, Rich Cook, Roderick Hubble
Jan 15, 2021 -

Performance Lexus responded

Thank you for the kind review! We strive to deliver a seamless purchase experience, and it is wonderful to hear that this was reflected in your time working with the Performance Lexus team. Congratulations on your first new Lexus, and safe travels! We will certainly pass on the kind words to Tony, Jason, Jeffery, and Rich!

January 07, 2021

Performance Lexus IS the only place I would ever buy a car. Everyone has always been very helpful and treated us like we were family. We highly recommend this dealership to anyone looking to purchase a ve More

by ccromer373
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Butler, Roderick Hubble
Jan 07, 2021 -

Performance Lexus responded

Thank you for your confidence in Performance Lexus, and for your loyal business. It means a lot that you will recommend our team to friends and family. We appreciate your support and look forward to working with you next time!

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