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Performance Lexus

Cincinnati, OH

4.8
1,052 Reviews

4328 Kings Water Dr

Cincinnati, OH

45249

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Showing 1,052 reviews

January 05, 2021

Car purchase a pleasure???Rick Hubble and Ralph Sales made my purchase of a 2021 Lexus an absolute joy! Everything about the experience was above First Class and couldn't have been more professionally ha More

by Ed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Sells, Jason Morgan, Jeff Smith, Roderick Hubble, Geoffrey Bobst
Jan 06, 2021 -

Performance Lexus responded

Ed - There is nothing we love more than hearing that our guests are enjoying their time working with our Performance Lexus team. Thank you for the rave review! We are delighted that Rick and Ralph provided professional service and ensured you drove home a happy customer. Safe travels in your 2021 Lexus! We hope for the chance to assist you in the future.

January 04, 2021

Rick Hubble went above and beyond on our car shopping experience, his honesty and professionalism is what sold us on the purchase! Jason Morgan in finance was very helpful and gracious to us. We will de More

by Alyssa Faller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Morgan, Roderick Hubble
Jan 04, 2021 -

Performance Lexus responded

Thank you, Alyssa! It's fantastic to know that Rick and Jason went the extra mile to ensure your buying experience was stellar and we'll be sure to pass along your appreciation to them. We're excited to work with you again in the future! - The Performance Lexus Team

December 22, 2020

I decided to buy my Lexus at the end of my lease. Rick provided exceptional service (as usual) during this process! Rick really is the BEST at what he does! Rick is super professional, super friendly, sup More

by Kisha E
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeff Butler, Roderick Hubble
Dec 22, 2020 -

Performance Lexus responded

Kisha - There are so many compliments in your review which we just love! It's wonderful to hear that you can turn to Rick and know that you will receive excellent service, every time. Thank you so much for your repeat business! - Performance Lexus team

December 20, 2020

Friendly employees. Everyone treated me very well. Great prices and great service. I would definitely recommend if you are looking for a new vehicle. Thanks again. More

by bradshaw_laura
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Butler, Roderick Hubble
Dec 21, 2020 -

Performance Lexus responded

It was our pleasure to deliver such a friendly car-buying experience, Laura! Thank you for your confidence in Performance Lexus, and congratulations on your new vehicle!

December 12, 2020

Rick Hubble was my sales associate. I had visited three dealerships prior to my visit at performance Lexus. Rick was by far the most knowledgeable of the sales associates I had talked to in my car search. More

by Hdelliott2002
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roderick Hubble
Dec 14, 2020 -

Performance Lexus responded

Howard - It means a lot to hear that Rick's service stood out from the other dealerships you visited. Thank you so much for posting a great review about your purchasing experience! We are very glad that you got into exactly the right vehicle for you. Congratulations and we look forward to seeing you again at Performance Lexus!

December 10, 2020

Our experience purchasing a new Lexus was over the top due to the sales of Terry Lowe and financial help from Jason. Both of them were very professional and calm. More

by Paula
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Lowe , Jason Morgan
Dec 10, 2020 -

Performance Lexus responded

Paula, thank you for taking the time to leave us a review! It was our pleasure to assist you here at Performance Lexus, and we will be sure to let Terry and Jason know that you appreciate their help. We hope that you continue to enjoy your newly purchased vehicle!

December 09, 2020

Our experience with Performance Lexus was EPIC!!! We've NEVER had an experience as POSITIVE from a car dealership as we had yesterday!! We were treated with SOOOOOO MUCH LOVE, PROFESSIONALISM, RESPECT, and More

by Kermitsmith45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Butler, Roderick Hubble, Geoffrey Bobst
Dec 09, 2020 -

Performance Lexus responded

We couldn't have asked for a better review! It was such a pleasure doing business with you, and it makes our day to hear that our whole team went above and beyond to make your car-buying experience exceptional. Welcome to the Performance Lexus family - we wish you many happy miles in your new vehicle!

December 05, 2020

Rick is the absolute best! He really embodies the "Lexus Experience." He sat down with me to help me understand my options as I am new to the Lexus Family and never rushed or pressured me to make a choice. More

by rambofriar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roderick Hubble, Geoffrey Bobst
Dec 07, 2020 -

Performance Lexus responded

Thanks for taking the time to review Performance Lexus. We take pride in offering excellent service and I am glad to hear that Rick is doing his job right!

December 03, 2020

We are very pleased with the help of Rick Hubble, and all of the other team members at Performance Lexus. Also, we really like our new Lexus NX300H. Thank you, again. Marv and Peggy Goldschmidt More

by marvgoldschmidt
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeff Butler, Roderick Hubble, Geoffrey Bobst
Dec 03, 2020 -

Performance Lexus responded

Congratulations on your new Lexus NX 300 H, Marv and Peggy! We are so happy to hear that Rick and our Performance Lexus team earned your five stars. Thank you for your business and safe driving!

November 30, 2020

Great service excellent service car was washed and floor mats were cleaned and video of service was cool to see what they do thanks again More

by Mkabel2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandy Decamillo
Nov 30, 2020 -

Performance Lexus responded

Thank you for the 5-star feedback! We appreciate you taking the time to share your experience so that others can see what it's like to do business with us here at Performance Lexus. We look forward to seeing you back for your next service visit!

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