Performance Lexus

A great experience. I am thankful for working with the car salesman Roderick Hubble. Mr. Hubble was more than helpful and patient with an extremely positive attitude. He I am thankful for working with the car salesman Roderick Hubble. Mr. Hubble was more than helpful and patient with an extremely positive attitude. He was professional and added a nice amount of humor as he generously walked me through the car purchasing process step by step. I can honestly say he is a salesman that I would go to again in the event that i would need a new car. In fact I am going to request for him personally. Integrity and honesty go a long way with me and that is exactly what I feel Mr. Hubble displayed. I believe that he is a man of principle and although he knows he must make car sales, it doesn't come at the expense of his morals and integrity and for that I am extremely grateful. This has been a wonderful car experience because of Mr. Hubble and I look forward to a long lasting relationship with Performance Lexus because of him. I also thank Jeff Butler for his professionalism and taking me through the final car purchasing step. Thank you again, Nathaniel A. Mobley More

Omg!! God is good!! Mr. Rick was great.. he made this happend for us. I also want to thank Mr. Jeff in finance these two gentlemen worked it out for us. We are so happy w our purchase. Excellent service. happend for us. I also want to thank Mr. Jeff in finance these two gentlemen worked it out for us. We are so happy w our purchase. Excellent service. Thank u again . More

Purchasing My First Lexus Experience I was in the market of purchasing a new vehicle. I had a 2013 Toyota Tacoma and was looking to trade it in for an upgrade vehicle. We have never owned I was in the market of purchasing a new vehicle. I had a 2013 Toyota Tacoma and was looking to trade it in for an upgrade vehicle. We have never owned a Lexus vehicle before but we’ve owned plenty of Toyotas in the past and even currently own a 2019 Toyota Sienna. My wife wanted me to buy a Lexus that I liked. At the time, I was looking into purchasing a 2020 Lexus RC F-sport, preferably white colored with red seats. I’ve done some research online and not a lot of the Lexus dealership around the area had the car specifically. I’ve finally found one and it was located in Columbus, OH, Lexus of Dublin. Needless to say, I had a bad experience with that dealership. On their website, they had a 2020 Black colored with red seat Lexus RC F-sport. I called and spoke to a sales rep and I never felt so belittle. All I asked was to see if they had that car available and that person rudely responded that it was sold and that they don’t have any other one. He didn’t even asked me if I was looking to purchase a new vehicle soon, checking at nearby dealerships or even letting me know if and when they were getting another shipment. I told him thank for checking and left it at that. To me, I didn’t know if buying a Lexus would be this much of a hassle cause I was never treated this way when I bought all my Toyotas. So I decided to checked around again online and spoke with someone in the chat box for Performance Lexus in Cincinnati, OH. I didn’t know if I was going to hear anything back from anyone since I just had a bad experience with Lexus of Dublin in Columbus, OH. Less than 30 minutes later, I received a phone call from Doug Greenup, a sales rep at Performance Lexus. He introduced himself to me, asked me what I was looking for and took my information done. I told Doug that I was looking for a Lexus RC F-sport. He said he didn’t have any available. The next day he called me back and said that he just got one and it was white with red seats. The perfect car that I was looking for. So we ran some numbers and my wife’s credit and so forth. So when the numbers finally came back, my wife asked me if I thought that car would be too small for us and my 3 boys. So we agreed that it was and changed our mind to upgrade it to the RX 350 F-sport. The only RX 350 F-sport that was available at the time was a black colored one with red seats. We decide on getting that one. So Doug had to re-ran the numbers all over again. Mind you with some minor credit issue and us constantly changing our minds, Doug was willing to work with us and provided us with one of the best customer service that I have experienced. So while, Doug was running the number, he know that we preferred to have a white colored vehicle with red seats. Doug told me if he could find the color that we wanted, we will get that one instead. During his day off, Doug kept in contact with me. He said that they were able to find one and that it was in Indiana. Doug told me that they can take a trailer there and bring it to the dealership. Long story short, Doug was able to locate the car that we truly loved and fit our needs. Doug went above and beyond expectations. I have worked in retail for the last 21 years, and Doug provided extraordinary service. During the delivery of our new vehicle, Doug had conversations with my 13 year old son whose into cars. Doug showed him some of his collections of cars. He was very personable with my family and that made it feel very welcome. I highly recommend Performance Lexus in Cincinnati, OH. Ask for Doug Greenup. I can write a book about my experience. Thank you Doug Greenup for all that you have done to make our purchase painless and worth while :) More

This was a real great experience at Performance Lexus. My salesman was Rick Hubble , he was very helpful and had a positive attitude. He also had a good understanding of my situation which put me in my 2014 salesman was Rick Hubble , he was very helpful and had a positive attitude. He also had a good understanding of my situation which put me in my 2014 Jeep Compass which I am very happy with. Thanks Rick once again. More

Happy Campers ! It was a pleasure to do business with Performance Lexus. With employees like Jason , Rich . Jeff , Carson and especially Rick . Wit It was a pleasure to do business with Performance Lexus. With employees like Jason , Rich . Jeff , Carson and especially Rick . With Rick there was no high pressure salesmanship. It was just plain facts and honesty .I believe we received the best vehicle and price that we could have received anywhere in the Cincinnati area. Thanks much Rick U.D.man Sincerely , Joe and Emily More

Rick listened to our needs and concerns. He did his best to find us the best car for our needs and price range. We had a great experience. to find us the best car for our needs and price range. We had a great experience. More

Happy employees create happy customers Wonderful experience all around! Highly recommend the dealership and Rick, Rich, Carson and Jason. Everyone was friendly, accommodating and understoo Wonderful experience all around! Highly recommend the dealership and Rick, Rich, Carson and Jason. Everyone was friendly, accommodating and understood my needs. Most importantly, they met my needs! I was a management consultant for many years, specializing in organization development and Human Resources and so I can spot a corporate culture that values employees (who in return value customers). Everyone I dealt with was clearly happy in their work and their company. That made me confident in doing business with Performance. More

Excellent buying experience!! Purchased my 1st Lexus from Performance Lexus today and very pleased with all of them, especially Rich Hubble. The staff was very easy to deal with and professional, you wo from Performance Lexus today and very pleased with all of them, especially Rich Hubble. The staff was very easy to deal with and professional, you won't find pushy salesmen at this dealership. I will definitely buy again from them when we upgrade. More

Rick was an amazing sales person. Very easy to work with and professional. He met every expectation I had when shopping at Performance Lexus. Jeff was the best finance manager I have ever delt with in buyin and professional. He met every expectation I had when shopping at Performance Lexus. Jeff was the best finance manager I have ever delt with in buying a car. The process was easy and expedited. Thank you More

Professional, fast, and a nice clean car after my 10K service appointment from the free car wash. Eric communicated well and was very professional with me service appointment from the free car wash. Eric communicated well and was very professional with me More