
Performance Lexus
Cincinnati, OH
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Fun and Easy I can’t say enough about how well the day went! A busy Saturday and I never felt like I was forgotten. Jeff Kaplan - amazing. He was in the middle of I can’t say enough about how well the day went! A busy Saturday and I never felt like I was forgotten. Jeff Kaplan - amazing. He was in the middle of another sale when we arrived and remembered us from the night before. Even while working with two customers, he was attentive, calm and never rushed. He knew I had looked at a BMW and was torn between the two. Rather than “bad mouth the competition” he just talked me through it. He made this the easiest car buying experience I have ever had - bar none, No games and no push; but, a lot of “what can I do to make it work?” But it didn’t end with him. Jason made the paperwork nightmare easy and efficient while calming my nerves. Geoff Bobst was a blast as he walked me through all of the features of the car. Patient, great sense of humor and easy to follow. What typically is a painful transaction turned into a lovely day with a lot of laughs and a fabulous new car. THANK YOU Jeff and Geoff!!! You both rock! More

Friendly and Not Pushy The employees at Performance Lexus were all wonderful! They were super friendly, personable, helpful, patient and were able to answer all of our quest The employees at Performance Lexus were all wonderful! They were super friendly, personable, helpful, patient and were able to answer all of our questions. No pushy sales here! Rich and Rick went above and beyond and got us a great price on the perfect GX. I have to say that normally I dread going to car dealerships, but Performance Lexus has changed that for us and we will be life-long customers. Many thanks to Rich, Rick, Jason and Kristopher for making our car buying experience such a memorable one! More

Great Place to Buy a Car They made it easy for me to buy a car. From the initial internet request, to the final signature on the contract. I would highly recommend. They made it easy for me to buy a car. From the initial internet request, to the final signature on the contract. I would highly recommend. More
Rick - An Impressive Experience The experience and interaction with Rick Hubble was nothing less than awesome! No pressure, easy-going, flexible, patient, thorough, knowledgeable are The experience and interaction with Rick Hubble was nothing less than awesome! No pressure, easy-going, flexible, patient, thorough, knowledgeable are just several words to describe our experience with Rick. Additionally, Andy Wise was just as great. If/when we’re looking to purchase another Lexus, Rick will be the only person we’ll go to. More
Excellent experience! I am in love with my RX350! Tony made the process super easy and fun! Geoffrey was extremely helpful and patient!I highly recommend Performance Lexus! I am in love with my RX350! Tony made the process super easy and fun! Geoffrey was extremely helpful and patient!I highly recommend Performance Lexus! More

courteous folks and made decision easy from the moment we entered the show room, folks immediately took notice and made sure our needs are met. was very patient and explained the various pa from the moment we entered the show room, folks immediately took notice and made sure our needs are met. was very patient and explained the various packages and let us test drive multiple cars. the deal itself went smoothly and there was no hassle. the sales person was very engaging and personable More

Experience Exceeded Expectations My experience today was absolutely amazing! Rick Hubble was phenomenal. Will definitely recommend and look forward to doing more business with Perform My experience today was absolutely amazing! Rick Hubble was phenomenal. Will definitely recommend and look forward to doing more business with Performance Lexus in the future. More
awesome Erin was knowledgeable and helpful. I really liked her if she didn’t know the answer she found it out for us. She talked to us with respect Erin was knowledgeable and helpful. I really liked her if she didn’t know the answer she found it out for us. She talked to us with respect More
Purchasing First Lexus I visited the dealership with my wife simply looking to compare the ES 350 with a Toyota Avalon and was assisted by Jeff Kaplan. We've historically p I visited the dealership with my wife simply looking to compare the ES 350 with a Toyota Avalon and was assisted by Jeff Kaplan. We've historically purchased Toyota's and I was considering upgrading to the Lexus brand. After visiting the Toyota dealership, we saw a significant difference in the service and attention that Jeff and the Lexus team gave us. He was very interested in earning our business and was very knowledgeable about the vehicle and the benefits of the certified pre-owned program... the quality of the vehicle was naturally a plus as well. After meeting with Jeff and working through what we budgeted to invest in the vehicle, it was an easy decision to proceed with the ES. Great experience and I expect to be a patron of Performance Lexus as needs come up in the future. More
Very good experience Great experience . Mike Witte is the man for New or used cars. Second Lexus we’ve own and wouldn’t by any other car.Thanks Mike Great experience . Mike Witte is the man for New or used cars. Second Lexus we’ve own and wouldn’t by any other car.Thanks Mike More