
Performance Lexus
Cincinnati, OH
Filter Reviews by Keyword
By Type
Showing 1,032 reviews

SUPER Happy Customer!!! Very pleased with my service. The whole process was fast and smooth. Before I knew it I was driving off in my new Mercedes SUV. Very pleased with my service. The whole process was fast and smooth. Before I knew it I was driving off in my new Mercedes SUV. More
Purchase of CPO Lexus RX350 Crafted Line I found just what I was looking for at Performance Lexus in Cincinnati OH. I was an out-of-state buyer and Tony Baxter made the experience smooth and I found just what I was looking for at Performance Lexus in Cincinnati OH. I was an out-of-state buyer and Tony Baxter made the experience smooth and seemless. Knowing that I could not see the car in person, Tony sent me numerous high resolution pictures and worked with me to secure an absolutely perfect condition CPO 2015 RX350 F-Sport Crafted Line. Tony made sure all of my questions were answered and he was extremely helpful and very personable. Thanks Tony and the rest of the team at Performance Lexus! Matt L Minneapolis More

Sales person was very helpful and understanding Rick Hubble was the sales person that help me he was very helpful and helping me with the finance application and things that I need to know about th Rick Hubble was the sales person that help me he was very helpful and helping me with the finance application and things that I need to know about the car Also he was very patient with me because some of my paperwork wasn’t there he worked with me with navigating to see that I got the car that I really wanted it I really appreciate all that he has done for me , to God be the glory . More
Amazing David And Jeff!!!! Absolutely the best experience ever at a car dealership! I would say these people took the time and cared about our needs and from start! Absolutely the best experience ever at a car dealership! I would say these people took the time and cared about our needs and from start! More
Very helpful. Very kind and cares that you are well served Made sure that you experienced the “”Lexus experience “”. The entire staff is friendly and was a joy to work with. The paperwork was handled very p Made sure that you experienced the “”Lexus experience “”. The entire staff is friendly and was a joy to work with. The paperwork was handled very professional and respectful. Bonnie More

Wonderful I appreciate the hard work rick hubb provided!! He made it happen when I didn’t think it was possible, and shouts out to the financial advisor Jason y I appreciate the hard work rick hubb provided!! He made it happen when I didn’t think it was possible, and shouts out to the financial advisor Jason yal left a lady feeling real happy thanks guys!!! More

Great “Lexus Experience” This is the 2nd lexus I’ve bought from Rick, and he out does himself every time! He goes above and beyond to find what you like to ensure that you lea This is the 2nd lexus I’ve bought from Rick, and he out does himself every time! He goes above and beyond to find what you like to ensure that you leave happy and satisfied! If you’re looking for a Lexus come see Rick, and Jeff Butler (Finance) their customer service is second to none! You won’t be disappointed!!! More
Best experience without buying a car! My wife and I have been car shopping for the past week. All “luxury” brand vehicle and feel most of the sales professionals we dealt with, weren’t tak My wife and I have been car shopping for the past week. All “luxury” brand vehicle and feel most of the sales professionals we dealt with, weren’t taking us seriously. Living in Columbus, we called Performance spoke with a salesman who had Andrew call us. Without me telling Andrew I am in the business, by far was the most transparent and forthright about the options and finance packaging. First attempt and try Andrew our together the best and most aggressive deal for us. No fault of theirs, before we made the two hour drive my wife wanted to make sure she would be ok with black (her second option), I could tell her preference was the white so we bought at another Lexus dealer. We’d recommend Performance Lexus to any looking for a Lexus. We feel bad because Performance warned our business. Nothing less than color kept us from purchasing our vehicle here. We will always share our experience with our friends and family. Thank you for everything! More

Great Sales Experience for a Great Product Received an extensive demonstration of the RX350 features. The demo sold me the car. Received a great price and absolutely love the vehicle. I clos Received an extensive demonstration of the RX350 features. The demo sold me the car. Received a great price and absolutely love the vehicle. I closed the deal late and everyone was willing to hang around to get me all squared away. The layout of the facility was very nice. Look forward to working with Lexus in the future. More
Excellent Service Jeff Kaplan sold me my 2018 Lexus 300 IS. I can't say enought great things about him as well as Jason Morgan. Everyone I dealt with was super freindl Jeff Kaplan sold me my 2018 Lexus 300 IS. I can't say enought great things about him as well as Jason Morgan. Everyone I dealt with was super freindly and mindful of my time. Geoffrey Bobst helped me with all of the settings in my car and took his time. I must say, this was such a great experience. I would recommend my friends and family to this dealership. More