Performance Lexus

Best Car Buying Experience The team at Performance Lexus not only met, but exceeded my expectations!! Dan, John, Jason and Kris were all professional, knowledgeable, considerate The team at Performance Lexus not only met, but exceeded my expectations!! Dan, John, Jason and Kris were all professional, knowledgeable, considerate and customer focused. They fulfilled their Mission Statement with their “...commitment to achieve the highest level of satisfaction..,” I am extremely satisfied with my experience and I would buy from them again. Thank you for your excellent customer service!! More

Review The team is knowledgeable and the service was great. This was a very pleasant and enjoyable experience. I would buy from Performance Lexus again. Than The team is knowledgeable and the service was great. This was a very pleasant and enjoyable experience. I would buy from Performance Lexus again. Thanks. More

Excellent Service We visited Cincinnati's Performance Lexus (PL) on multiple occasions making sure to complete our due diligence in the car buying process. There was ne We visited Cincinnati's Performance Lexus (PL) on multiple occasions making sure to complete our due diligence in the car buying process. There was never any pressure...from anyone. EVERYone is/was ALWAYS extremely professional, kind and considerate. Rick always kept my husband and I with a smile on ours faces and made us feel comfortable. He communicated consistently to us that his goal was to ensure we were 100% satisfied AND happy. For many, car buying can be a daunting task and I am no exception and also a (very) hard sell, but Rick was able to break thru that shell (sorta speak). I am very happy with the "choice" we made to buy our very first... brand new... vehicle with PL and from a great customer focused and oriented Lexus rep Mr. Rick Hubble. Titled as such because I didnt see him as a "salesman", but truly as a new family friend and future car buying rep as well. Thank you Rick Hubble and everyone at PL for such a smooth going process. More

Excellent Buying Experience I purchased a used vehicle through Performance Lexus. Mike Witte was the salesman that assisted me. He was great, honest and no nonsense. I was an out I purchased a used vehicle through Performance Lexus. Mike Witte was the salesman that assisted me. He was great, honest and no nonsense. I was an out of state resident but was still in and out with the purchase of my dream car within 2 hours. Jeff Butler was the finance person and he too was great! When I am in the market again I would definitely return to this dealership! More

Best car dealership Our experience at Kings Lexus was wonderful!! That was the best showroom that we have ever been in! It was first class. I want everyone to know tha Our experience at Kings Lexus was wonderful!! That was the best showroom that we have ever been in! It was first class. I want everyone to know that if they are in need of a new car, you must go to this dealership. You will be treated like royalty!!! More

Fair and honest. Car dealers have a bad rep. If you’ve had a bad experience in the past with other dealers, I recommend calling Jeff K at Performance Lexus. He wasn’t Car dealers have a bad rep. If you’ve had a bad experience in the past with other dealers, I recommend calling Jeff K at Performance Lexus. He wasn’t pushy and knew his stuff. This was the easiest process and most stress free process I’ve had. Rich the sales manager was fast and fair. Andrew the floor manager kept us comfortable during the process and Jason the finance manager was extremely knowledgeable and transparent. They seemed to honestly care. The delivery process will wow you as well. Thanks for the patience on the delivery Kris! More

Best Experience Possible Performance Lexus has become our “go to” dealership 2 purchases later. We became familiar with this specific location because our parents have leased Performance Lexus has become our “go to” dealership 2 purchases later. We became familiar with this specific location because our parents have leased exclusively Lexus for the past 20 years so we knew we needed to check it out for ourselves. Our first purchase this summer, was the best experience we have ever had from the first moment we pulled on the lot. The team is enviting, welcoming, and treated us like we deserved their time (not a given for a young couple on a car lot). Our second purchase today, was the easiest purchase and extremely fast. I highly recommend the December to Remember Event. Mike Witte has been our consultant both times and he is great. The finance manger Ralph is amazing as well. Each team member in the process is enjoyable to work with and they feel like old friends. Thank you Lexus for AN EXPERIENCE TO REMEMBER.... Yours truly, Performance Lexus Lifelong Customers More

Informative and exciting. I walked in the door and met Rick Hubble. The previous day I had spent 3 hours at another Lexus dealership and left there unsatisfied and not as infor I walked in the door and met Rick Hubble. The previous day I had spent 3 hours at another Lexus dealership and left there unsatisfied and not as informed as I had expected. After spending 5 minutes with Rick, I knew he knew his product. In fact, within 20 minutes he had me test driving a car I hadn't even thought about trying out. In 2011 I bought a new RX350 and was looking to replace it with the updated version. Rick, knowing I liked the ride of the 350, and learning I spent a lot of time in my car with my business, suggested the quiet ride of a hybrid. Within 15 minutes of testing driving the hybrid, I was sold. The purchase negotiations were easy, as well as working with Jeff Bulter in financing ( he also has great taste in music ). Geoff Bobst did a great job in showing us what technology came with the RX450h, and taught us well. I bet we'll be headed back there once we want to dive a little deeper into the "bells and whistles" the car has to offer. When someone is making a luxury purchase, not only do they want to be thrilled with the purchase, they want to enjoy the entire buying process. I am thrilled with he car, and I enjoyed the entire experience. More

Great Buying Experience Thanks to Kati Sweeney My wife and I knew we wanted to trade our 2004 Lexus RX for a newer Approved used RX. We were blessed with having Ms. Kati Sweeney as our dealer agen My wife and I knew we wanted to trade our 2004 Lexus RX for a newer Approved used RX. We were blessed with having Ms. Kati Sweeney as our dealer agent. She was on time, courteous, found us several cars to choose from, went with us during our test rides (our choice) and shepherded us thru the entire buying and trading process. Thanks to Katie, we had a wonderful experience! More

Very courteous and comfortable. Our salesman was very helpful, kind and made us feel comfortable. We were able to drive a couple cars and given options to make our decision. When w Our salesman was very helpful, kind and made us feel comfortable. We were able to drive a couple cars and given options to make our decision. When we ordered a car not there, it came in a day to our surprise and they were able to accommodate us. More