Performance Lexus

Outstanding experience, December to Remember!! Rick Hubble did an awesome job, helping find the perfect car for me! He was very knowledgeable, helpful, professional & worked with with me, all with Rick Hubble did an awesome job, helping find the perfect car for me! He was very knowledgeable, helpful, professional & worked with with me, all with a great personality, I was very impressed with Rick & Performance Lexus, and would definitely recommend them to my family & friends! More

Fantastic and professional!! My wife and I went to Performance Lexus to buy and was lucky enough to have Jeff Kaplan as our salesman. He was kind and not over persistent, let us My wife and I went to Performance Lexus to buy and was lucky enough to have Jeff Kaplan as our salesman. He was kind and not over persistent, let us look and never bother us. Our experience was terrific ands would recommend our family and friends for sure. Jeff Kaplan is a keeper! thanks performance now I am going outside and getting in my LEXUS and going to work in style! More

First Lexus! I couldn't be more impressed with the knowledge and professionalism of Rick, our sales consultant. He made our experience at Lexus stress and hassle f I couldn't be more impressed with the knowledge and professionalism of Rick, our sales consultant. He made our experience at Lexus stress and hassle free! More

The more I think on it the happier I am with the experience In my search for a new vehicle I need up test driving numerous cars and dealing with several salesmen. I would have to place Tony at the top of the l In my search for a new vehicle I need up test driving numerous cars and dealing with several salesmen. I would have to place Tony at the top of the list. I test drove two different Lexus on two separate days and he didn’t hesitate in the slightest to help me, or finding the car best suited for me. No pressuring or sales pitches. When I wanted to think about it for a couple days, he provided the information I needed and let me think it thru on my pace. At the time I was considering either new or certified pre-owned and he was honest and upfront on the pluses and minuses of both. I know one direction probably was much better for him, but he did not push me either way, just the facts. When it came to the negotiation of price I showed him the research I had done and the other cars I was looking at and he negotiated with his sale people to get me a deal that was only slight higher than my starting best price. Now that I have had a couple days with my new car, I have to say i’m happier each day I have had it. It does more than I even thought it could, it’s whisper quite and the warranty is better than anything I could have expected. Tony even offered to drop my car off for me, and I live over 60 miles from the dealership. More

Inspiring My spouse and I were just starting the search for a new vehicle when we met Tony Baxter. He was extremely kind and professional with each visit and v My spouse and I were just starting the search for a new vehicle when we met Tony Baxter. He was extremely kind and professional with each visit and very knowledgeable about the Lexus brand! Great sales person and review experience. We are still on our journey, but look forward to coming back to the Lexus dealership and discussing any future decisions with Tony. Great asset for the Lexus Team! mgillum More

Great team I have no complaints. I have asked everything of the sales Dept and they've come through for me. The service dept is equally impressive. All around gr I have no complaints. I have asked everything of the sales Dept and they've come through for me. The service dept is equally impressive. All around great team. I would recommend this dealership to anyone. More

Tony Earned My Business Tony made an investment to develop a personal relationship with me - natural and not forced because it was his job. He provided the guidance I needed Tony made an investment to develop a personal relationship with me - natural and not forced because it was his job. He provided the guidance I needed to make the best choice of vehicle for me and my wife. He answered concerns and questions patiently and professionally and I never felt pressured to go in any particular direction, but felt supported to get the choice right. I look forward to working with Tony again. I also appreciated the way Jeff in finance took me through the paperwork - again, no pressure to take the extra coverages offered. Also felt that Ralph entered the process as the sales manager in the most appropriate way. All in all, probably the best car buying experience that I have had. More

Tony was excellent! Tony Baxter is a top-notch representative for Performance Lexus. He is experienced, knowledgeable, non-salesy (I'm sure that's a word) and demonstrat Tony Baxter is a top-notch representative for Performance Lexus. He is experienced, knowledgeable, non-salesy (I'm sure that's a word) and demonstrates solid core values. When my wife and I were greeted by Tony, I expected him to take us to the lot and start showing us cars. Instead, he took us back to his desk and had a conversation to find out more about us - why we were there, what was important to us, what we liked and didn't like in a car, etc. He was patient with us as we test-drove RX's and then decided to stick with an ES 350 (my prior model). He didn't push us but asked questions to help us make a decision. When the time came to discuss pricing, he didn't play games; he let us know the cost and explained why it was priced at that amount. When I pushed for a reduction, he calmly went to his manager, Ryan, who came out to try to work with us. We wanted to pray and sleep on it, so we left - no argument from Tony or Ryan. The next day, we decided to purchase the car. In the Finance area, Jason Morgan was professional and efficient. He explained protection packages but didn't push anything on us. Within a short time, all documents were signed and we had an almost-new car. Tony has followed up since then to make sure everything was okay and see if I had any questions. This has been the best car-buying experience I've ever had. If you want to work with someone to help you select a nice car, you can rely on Tony to be helpful, truthful, patient and reliable. More

Top Notch Experience Awesome experience working with Rick. I was unsure what vehicle I wanted and Rick was so patient and detailed in his explanation of the vehicles, as Awesome experience working with Rick. I was unsure what vehicle I wanted and Rick was so patient and detailed in his explanation of the vehicles, as I test drove them to ultimately make my decision. It was a refreshing experience to work with Rick. The process to purchase the NX was seamless, Jason in financing was great to work with and Kristopher in Delivery went through the car with me in detail to ensure I knew about all of the updated technology. Amazing facility, my daughter can't wait to go back and watch a movie! More

Great Experience at Performance Lexus Rick was great to work with and he was very knowledgeable about the vehicles we were interested in. We ran into a few fire drills leading up to sourc Rick was great to work with and he was very knowledgeable about the vehicles we were interested in. We ran into a few fire drills leading up to sourcing the vehicle and hashing out pricing details, but Rick was able to deliver. Overall, it was a great experience working with Rick and hanging in the awesome Performance Lexus dealership. More