Performance Lexus

Inspiring My spouse and I were just starting the search for a new vehicle when we met Tony Baxter. He was extremely kind and professional with each visit and v My spouse and I were just starting the search for a new vehicle when we met Tony Baxter. He was extremely kind and professional with each visit and very knowledgeable about the Lexus brand! Great sales person and review experience. We are still on our journey, but look forward to coming back to the Lexus dealership and discussing any future decisions with Tony. Great asset for the Lexus Team! mgillum More

Great team I have no complaints. I have asked everything of the sales Dept and they've come through for me. The service dept is equally impressive. All around gr I have no complaints. I have asked everything of the sales Dept and they've come through for me. The service dept is equally impressive. All around great team. I would recommend this dealership to anyone. More

Tony was excellent! Tony Baxter is a top-notch representative for Performance Lexus. He is experienced, knowledgeable, non-salesy (I'm sure that's a word) and demonstrat Tony Baxter is a top-notch representative for Performance Lexus. He is experienced, knowledgeable, non-salesy (I'm sure that's a word) and demonstrates solid core values. When my wife and I were greeted by Tony, I expected him to take us to the lot and start showing us cars. Instead, he took us back to his desk and had a conversation to find out more about us - why we were there, what was important to us, what we liked and didn't like in a car, etc. He was patient with us as we test-drove RX's and then decided to stick with an ES 350 (my prior model). He didn't push us but asked questions to help us make a decision. When the time came to discuss pricing, he didn't play games; he let us know the cost and explained why it was priced at that amount. When I pushed for a reduction, he calmly went to his manager, Ryan, who came out to try to work with us. We wanted to pray and sleep on it, so we left - no argument from Tony or Ryan. The next day, we decided to purchase the car. In the Finance area, Jason Morgan was professional and efficient. He explained protection packages but didn't push anything on us. Within a short time, all documents were signed and we had an almost-new car. Tony has followed up since then to make sure everything was okay and see if I had any questions. This has been the best car-buying experience I've ever had. If you want to work with someone to help you select a nice car, you can rely on Tony to be helpful, truthful, patient and reliable. More

Top Notch Experience Awesome experience working with Rick. I was unsure what vehicle I wanted and Rick was so patient and detailed in his explanation of the vehicles, as Awesome experience working with Rick. I was unsure what vehicle I wanted and Rick was so patient and detailed in his explanation of the vehicles, as I test drove them to ultimately make my decision. It was a refreshing experience to work with Rick. The process to purchase the NX was seamless, Jason in financing was great to work with and Kristopher in Delivery went through the car with me in detail to ensure I knew about all of the updated technology. Amazing facility, my daughter can't wait to go back and watch a movie! More

Great Experience at Performance Lexus Rick was great to work with and he was very knowledgeable about the vehicles we were interested in. We ran into a few fire drills leading up to sourc Rick was great to work with and he was very knowledgeable about the vehicles we were interested in. We ran into a few fire drills leading up to sourcing the vehicle and hashing out pricing details, but Rick was able to deliver. Overall, it was a great experience working with Rick and hanging in the awesome Performance Lexus dealership. More

After the Sale Within less than 5 days of taking delivery of my 2006 RX 330, the check engine light came on. The car was repaired at no expense to me and is current Within less than 5 days of taking delivery of my 2006 RX 330, the check engine light came on. The car was repaired at no expense to me and is currently performing very well. The used car department covered the cost of the repair and provided me with a courtesy car (new 2017 RX 350). I appreciate the professionalism and their commitment to take care of the customer shown by the used car manager and the service department. More

Purchse of used 2006 RX 30 I was impressed with the professionalism and courtesy of the sales people to include John Huling, Tony Baxter, and Jeff Butler. We wished to pay cas I was impressed with the professionalism and courtesy of the sales people to include John Huling, Tony Baxter, and Jeff Butler. We wished to pay cash and the staff did their best to work with us to finalize the purchase without any pressure. The used car department worked with me on a couple of items that needed attention and they did not hesitate to cover the expense of the repair. With-in two days I experienced the excellent sales staff and the service department; namely Tim Johnston. The catalytic converter needed to be replaced and the used sales staff covered the expense. At this writing, Oct 18, 2017 I am driving a loaner car (2017 Lexus RX 350) until repairs are completed; I appreciate all their professionalism and efforts to make it right. More

Outstanding Experience The salesman and the dealership provide OUTSTANDING service....love my new Lexus! I totally enjoyed the experience. From the time I walked onto the The salesman and the dealership provide OUTSTANDING service....love my new Lexus! I totally enjoyed the experience. From the time I walked onto the lot, I was treated like a VIP. My salesman was quite knowledgeable and answered all of my questions easily. I received a fair trade in for my past car and worked out a wonderful deal on a beautiful 2016 NX Lexus. I will recommend this dealership to all my friends. More

Roderick Hubble and Performance Lexus staff--Best Around! I have never been treated better or more professionally by a salesperson than at Performance Lexus with Rick Hubble. He was so knowledgeable, very I have never been treated better or more professionally by a salesperson than at Performance Lexus with Rick Hubble. He was so knowledgeable, very friendly, NOT pushy, down-to-earth, and really listened to how I wanted to go about getting my first Lexus. I have already recommeneded him and the dealership to friends and family. I will definitely be a returning customer! More

Fantastic Dealership! We have recently been on the lookout for a Lexus hybrid a CT200h to be exact. We searched Autotrader and other sites to find one and came across one a We have recently been on the lookout for a Lexus hybrid a CT200h to be exact. We searched Autotrader and other sites to find one and came across one at Performance Lexus. Upon recommendations from others we traveled north to check it out. We were greeted by the smiling receptionists at the entrance to a beautiful dealership - hands down nicest I have ever entered. We then meet with the sales manager and he set us up with Ben Halpin. He graciously offered the lounge area for my children to watch Sunday football while my wife and I looked at the car. From the beginning, he was never “salesy” he always answered our questions honestly and with a smile. He was curious about our situation and tried his best to accommodate our schedule throughout. Ben was the friendliest salesman I have worked with to date and I have been through many car purchases with my wife over the past 10 years. I had some pretty sour car buying experiences in the past, however, I was pleasantly surprised this was not the same in any way. I ended up buying the certified CT200h for my wife because in the end they did not stop until we had the deal we wanted. I know they are in the car sales business but they went above and beyond to meet our needs. My wife and I without any hesitation would buy a car again from Performance Lexus. I look forward to utilizing the amenities the dealership offers. I would recommend them to others not only for car buying experience but also the service. If the car buying experience is this good I am confident the service department is top notch. I will return to Performance when the time comes to buy another Lexus. They showed me what car buying should be like. More