
Performance Lexus
Cincinnati, OH
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An impressive team-centered car buying experience! I want to thank the PL team that helped me find exactly the car I had in mind! To start, the dealership is in great condition and I look forward retur I want to thank the PL team that helped me find exactly the car I had in mind! To start, the dealership is in great condition and I look forward returning for any and all car needs in the future. First off, Jeff Smith was my first contact and he led me through the entire process up to my driving away in my new car. He was knowledgeable and offered a myriad of options as we moved along the process. Jason Morgan, Ryan Frankenburg and Paul Cerrezin were part of the team that helped me through the process without pressure or curve balls. After a couple of visits to the dealership I ended up getting the exact car I wanted, which had to be transported from another State. I'm very thankful to the team and I highly recommend them to anyone considering getting a Lexus, which although I knew was a great brand, I'm super impressed with the quality! I can see myself coming back here in the future! More
Great experience I placed a special order on November 30th for a NX200t f-sport. I took delivery on March 2nd and love my new Lexus. It was a first class experience I placed a special order on November 30th for a NX200t f-sport. I took delivery on March 2nd and love my new Lexus. It was a first class experience through the entire process. I am a trust but verify kind of person and the sales/delivery process was extremely straight forward and honest. It was nice to have no surprises. I had a deal agreed upon for my special order and I can say with confidence that Performance Lexus will not only honor their commitments and do as they promise, they will also work to exceed their customers expectations through the entire sales/delivery process. Service after the sale was exceptional as well. Special thanks to John Huling, Dan Kommeth, and Jeff Butler for an excellent experience. More
Delighted with the experience We were shopping for a car for my wife and went through a number of makes and models over a period of two weeks. We very quickly converged on Lexus an We were shopping for a car for my wife and went through a number of makes and models over a period of two weeks. We very quickly converged on Lexus and Performance Lexus because of our awesome experience there - great car and a truly delightful experience which beats all other dealerships in the area. We would like to specifically call out Jason Morgan and Maria Schrudder who were excellent - very caring and pleasant and at the same time very professional! I would strongly recommend this dealership! More
The best car buying experience I've ever had!! I recently leased a car from Performance Lexus and it was the best car buying experience I have ever had. The sales staff that I worked with were ver I recently leased a car from Performance Lexus and it was the best car buying experience I have ever had. The sales staff that I worked with were very friendly and knowledgeable. They wanted to understand what my goals were and worked with me to achieve them. They took what is normally a very frustrating process and made it very simple. I would recommend Performance Lexus to anyone looking to buy or lease a car. More
Awesome experience !!! Tony was patient, knowledgeable, caring and understanding to my needs. He made me and my daughter feel comfortable about the decision I made to purcha Tony was patient, knowledgeable, caring and understanding to my needs. He made me and my daughter feel comfortable about the decision I made to purchase the RX350. Thanks for being such an awesome person, and sharing your lunch with us! Thanks for the chocolate ... More
Most wonderful car buying experience ever!!!!!! You never expect to walk into a dealership and think that you would become friends with the finance and sales people but I did. Tony Braxterand Jason You never expect to walk into a dealership and think that you would become friends with the finance and sales people but I did. Tony Braxterand Jason Morgan pretty much made my day. The top notch service given along with true and honest compassion was unbelievable. Best car buying experience EVER and would recommend buying new or used with this team. More
Friendly, professional, knowledgeable. We were very pleased with the buying experience and feel that we bought a great vehicle at a fair price. We would recommend Tony and Performance Lexus We were very pleased with the buying experience and feel that we bought a great vehicle at a fair price. We would recommend Tony and Performance Lexus to our friends. More
It was worth every minute of wait The service was increible starting with the emails then the meet in person i knew the car would be mine. It wasnt as easy as we thought but Tony motiv The service was increible starting with the emails then the meet in person i knew the car would be mine. It wasnt as easy as we thought but Tony motivated me to not be down that it was going to work. I am so happy i found him and that he help me end my 4 month long search and it was the best price out of 15 dealers i had contacted in a 150 mile radius. I will always keep this desler in mind and i think i will purchase from here only. I know they will go the extra length to get it done and will not give you the run around. Jason Morgan also helped close the deal and he was increible also with the good warranty deals and if you soeak spanish he can help you also. It was our best experience purchasing a vechicle. GO TO PREFORMANCE LEXUS! More
Wonderful Experience!!! Tony is wonderful! We are very thankful that he is the one that we got to work with on our purchase. He is kind, professional, personable and genuine Tony is wonderful! We are very thankful that he is the one that we got to work with on our purchase. He is kind, professional, personable and genuine. He made this the best purchasing experience we have ever had. More
Happy Customers The staff at Performance Lexus are friendly, knowledgeable, entertaining, and efficient. Not only did our sales consultant (Jeff Smith) convince us to The staff at Performance Lexus are friendly, knowledgeable, entertaining, and efficient. Not only did our sales consultant (Jeff Smith) convince us to purchase a 2014 BMW 650 xi, but he convinced my husband to upgrade his old truck to a 2013 Lexus LX 570 on the same day. Jeff is very professional and eager to help in anyway he can. He made sure before we decided on vehicles that all of our needs were met. After working with sales the finance team sealed the deal(s). I would say that this was my best car buying experience, yet! More