Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Performance Lexus
Cincinnati, OH
1,049 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 1,049 reviews
August 21, 2016
Five Stars Jeff Smith our Sales Consultant was outstanding. He explained all the choices we had as far as finance and listened to what was important to us in ou Jeff Smith our Sales Consultant was outstanding. He explained all the choices we had as far as finance and listened to what was important to us in our car choice. More
by loveourcarmary
Employees Worked With
Jeff Smith
August 17, 2016
Professional humans who where kind and caring! I'm a honest Christian person looking to deal with people who are not going to lie/cheat me, they were very up front AWESOME! I'm a honest Christian person looking to deal with people who are not going to lie/cheat me, they were very up front AWESOME! More
by campbell34
Employees Worked With
G.Bobst, Jason Morgan, Ryan Frankenburg
August 12, 2016
Helpful, Genuine and Thorough I purchased a new Lexus RC from Performance Lexus and the experience was excellent. I had heard negative reviews of the dealership previously but ther I purchased a new Lexus RC from Performance Lexus and the experience was excellent. I had heard negative reviews of the dealership previously but there was no arrogance at all. The salesman was genuine and willing to work with me and seemed to genuinely care about what I needed and worked with me. Highly recommend. More
by BJC7
Employees Worked With
Geoff Bobst, Ralph Sells, Jason Morgan
July 29, 2016
Best car buying experience ever! This was by far THE BEST CAR BUYING EXPERIENCE EVER! In the past, having teeth pulled was more fun! The staff were all very nice and professional. J This was by far THE BEST CAR BUYING EXPERIENCE EVER! In the past, having teeth pulled was more fun! The staff were all very nice and professional. John Milazzo, our salesperson, was awesome! He took to the time to search the U.S. for the exact car we wanted. We ended up having to order one - a 3 month process. John kept us informed on this progress of our car. We are very happy with our purchase. Performance Lexus rocks!!!! More
by Campguy
Employees Worked With
John Milazzo
July 23, 2016
Friendly staff and great service Jeff Smith helped me find a nice reliable car within my price range. I am a college student with not too much credit but we were able to work out a gr Jeff Smith helped me find a nice reliable car within my price range. I am a college student with not too much credit but we were able to work out a great deal on my 2011 Hyundai Elantra without me needing a cosigner. He was very accommodating and friendly. More
by ZFreeman
Employees Worked With
Jeff Butler, Jeff Smith
June 27, 2016
Best Car Buying Experience EVER! This was the best car buying experience I have ever had. Tony Baxter was so friendly and took the time to get to know me, talk with me and put me at This was the best car buying experience I have ever had. Tony Baxter was so friendly and took the time to get to know me, talk with me and put me at ease. I love my new car, and even though I live in Dayton, I'll likely have my car serviced at this dealership.....it will be worth the drive! Thank you to the entire team for making me feel comfortable with my decision. More
by Michelle777
Employees Worked With
Jason Morgan, Tony Baxter
June 09, 2016
Any used cars are LEMONS!!! This business does not stand by its reputation. Tony Baxter did everything in his power to sell me a lemon. I am not their regular Lexus customer, I p This business does not stand by its reputation. Tony Baxter did everything in his power to sell me a lemon. I am not their regular Lexus customer, I purchased a used Kia, that had problems within the first week and is now broken down less than 60 days of purchasing the vehicle. Therefore, I received lies, deception and fraudulent customer service. Tony said before he let his reputation become smeared by anyone they would trade or buy the vehicle back. Now they want to act as if buying the vehicle back is an issue. If I were the right complexion it wouldn't be an issue. The vehicle would be purchased in a heartbeat. I believe that wholeheartedly. More
by msarmstead
Employees Worked With
Dan Kommeth, Ryan Frankenburg, Tony Baxter
May 29, 2016
20 year old first car experience My son and I shopped and bought a used car ~$12,000 for his college Co-op job , but were treated as were were buying a new Lexus. Best experience I My son and I shopped and bought a used car ~$12,000 for his college Co-op job , but were treated as were were buying a new Lexus. Best experience I have ever had at any dealership! I am very impressed by the entire staff in how they treated my son. Thank you Performance Lexus for a wonderful experience. More
by Steve Marakovits
Employees Worked With
Jason Morgan, John Huling, Robb Kelly
May 28, 2016
We love Performance Lexus! There is no other way to rate Performance Lexus of Cincinnati, than 5 star! Best care taken of the customer! We love them! We got 2 new cars yesterd There is no other way to rate Performance Lexus of Cincinnati, than 5 star! Best care taken of the customer! We love them! We got 2 new cars yesterday. Never a glitch, or worry about what was going on in the financial picture! They have taken care of us for years now. We wouldn't even look at any other cars! Love this dealership! H. Bretz More
by Hadley 1
Employees Worked With
Jason Morgan, Rich Cook, John Milazzo
May 24, 2016
James Excellent service. Very responsive and helps in all facets of my purchase. Helps me with numerous things needed to be done that were not in his area o Excellent service. Very responsive and helps in all facets of my purchase. Helps me with numerous things needed to be done that were not in his area of responsibility (i.e. changing insurance to new purchase) taking me to get title from trade in car). Great positive personality! More
by james15
Employees Worked With
Jason Morgan, Tony Baxter
