
Performance Lexus
Cincinnati, OH
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Really great experience from beginning to end I was extremely impressed with the service that we received through Jeff Smith, our salesperson, Jason Morgan, the Finance Manager and Jonathan Gutman I was extremely impressed with the service that we received through Jeff Smith, our salesperson, Jason Morgan, the Finance Manager and Jonathan Gutman the delivery specialist. Everyone treated us with great care. More
Outstanding experience! I was referred to Tony by a friend who works for Lexus after I'd had a bad experience with a different dealership. From the first moment I met him, m I was referred to Tony by a friend who works for Lexus after I'd had a bad experience with a different dealership. From the first moment I met him, my experience was wonderful. He had already picked out a car that he thought might meet my needs and it ended up being absolutely perfect! He listened, offered me all available options and encouraged me to go and look at other cars for comparison. Never once did he pressure me into buying a car. He was incredibly patient ahd has a wonderful sense of humor. I love my car and will always remember what a great experience i had in the process!! I'll be calling Tony when I am ready to buy a car again! Highly recommend!! More
Great buying experience I decided to buy and new car, which usually is an arduous experience. I was just starting the process, stopped at the Jaguar dealer (and no one even I decided to buy and new car, which usually is an arduous experience. I was just starting the process, stopped at the Jaguar dealer (and no one even talked to me)... went to Performance, and the experience was completely different. Approached once, and wasn't ready (but no pressure), then when I wanted help they were there. listened to what I wanted, and showed me the perfect car... like new, good price, bought it on the spot (not my style at all). The Sales guy (Mike), has even followed up twice to just thank me and make sure I still like the car. I love these guys, More
Best buying experience ever! I have already bought my first new car from Tony and due to the happy buying experience, this time I directly went back to him and planned buying new I have already bought my first new car from Tony and due to the happy buying experience, this time I directly went back to him and planned buying new RC 350 and thanks to Tony again, who actually made my interest about new RC 350 into a real buying experience with a reasonable price, his unique sense of humor and patient custom service. I was afraid that buying a new car could turn out to be a tough and struggling experience but Tony did make it easy, fun and smooth. I really appreciated his help and support! Xiao Yan More
We had an excellent buying experience with Tony Baxter. Tony shared great knowledge of the NX200t. He spent a great deal of time with us helping us select the right one for our needs. He also spent a good d Tony shared great knowledge of the NX200t. He spent a great deal of time with us helping us select the right one for our needs. He also spent a good deal of time reviewing all the financial options. He has a fun sense of humor which we enjoyed as well. We were totally impressed with everyone that touched our buying experience. All of the employees are very friendly and go out of their way to make it a personal and positive experience. We also loved all the amenities of the facility. More
Excellent Car Buying Experience This was the best car buying experience we have ever had! It was easy, and no pressure or tacky salesman techniques. We loved the atmosphere and the This was the best car buying experience we have ever had! It was easy, and no pressure or tacky salesman techniques. We loved the atmosphere and the culture at Performance Lexus. It has a "family" feel to it. We can't speak highly enough of Robb Kelly!!! He was wonderful to work with, very knowledgeable about the vehicle, and super easy to relate too. More
Used RX - very happy I submitted an Internet lead and Tony Baxter promptly contacted me via email. We visited the dealership and was able to look at the vehicle immediatel I submitted an Internet lead and Tony Baxter promptly contacted me via email. We visited the dealership and was able to look at the vehicle immediately. I didn't want to drive the vehicle until we knew about the my trade so the quickly evaluated a fair price. Overall I was treated like I was buying a brand new RX even though I didn't. Very happy with the Tony and the dealership. More
New Lexus RX350 My wife and I had a very positive experience buying our new Lexus. Our salesman Jeff Smith was very personable and informed. Jeff found us our dream My wife and I had a very positive experience buying our new Lexus. Our salesman Jeff Smith was very personable and informed. Jeff found us our dream vehicle and helped us through the whole process. Jason Morgan was also very friendly and informative. More
Our experience was wnderful. Tony Baxter was friendly, knowledgeable, and Professional. We would recommend friends and family to go see Tony if they are looking for a car. He gave Tony Baxter was friendly, knowledgeable, and Professional. We would recommend friends and family to go see Tony if they are looking for a car. He gave us great advice and we felt quite comfortable with him. More
IS 350 F I can't imagine a better experience from the sales staff, sales manager and the General Manager. Thanks again, its the 4th car purchased here and alw I can't imagine a better experience from the sales staff, sales manager and the General Manager. Thanks again, its the 4th car purchased here and always a treated incredibly. Only one word, PERFECT! More