Performance Lexus

The Sales person Roderick had excellent knowledge of the vehicle and answered every question. His customer service was top notch! They valued the trade in high and exceeded my expectations in all regards! vehicle and answered every question. His customer service was top notch! They valued the trade in high and exceeded my expectations in all regards! More

Mr. Hubble was extremely kind and very helpful when I was looking at this car. He was happy to answer any questions I had and was very friendly with everything! Highly recommend him if you need a great sales looking at this car. He was happy to answer any questions I had and was very friendly with everything! Highly recommend him if you need a great salesman with a great personality and is very approachable! More

Thank you Rick, and Terri for your exceptional service and making this purchase so easy for us. We highly recommend Performance Lexus at Kings Auto-mall in Mason, OH. 10/10 ✨✨✨✨✨ and making this purchase so easy for us. We highly recommend Performance Lexus at Kings Auto-mall in Mason, OH. 10/10 ✨✨✨✨✨ More

Recently bought a 2024 RX350h. Only after paying for the car, signing all the paperwork, and finishing a basic review of the car's features did we learn we would only get one fob Only after paying for the car, signing all the paperwork, and finishing a basic review of the car's features did we learn we would only get one fob and would have to wait one to two months for a second fob. Pretty low handed. Expected much better. More

Very good at the bait and switch game. Don’t waste your time if they say the vehicle you’re interested in is still on the lot at the price they have advertised. When you arrive they will Don’t waste your time if they say the vehicle you’re interested in is still on the lot at the price they have advertised. When you arrive they will say “the vehicle just sold an hour ago” even after they confirmed our appointment three times. Complete waste of time and I’ll be doing business elsewhere! More

Roderick and PL were top shelf! Roderick walked me through the available options, and processes which made my purchase experience the most pleasant and easiest I’ve ever had. Roderick walked me through the available options, and processes which made my purchase experience the most pleasant and easiest I’ve ever had. Thank you Roderick ‘Big Hub’ for everything!! My family and I truly enjoy the new vehicle! More

Terrible customer service! Terry had a appt with us, no car advertised for sale to show, excuses!!! Terry had a appt with us, no car advertised for sale to show, excuses!!! More

Rick was great to work with! He was very knowledgeable, professional, and very attentive. Will go back to performance Lexus for my next car. He was very knowledgeable, professional, and very attentive. Will go back to performance Lexus for my next car. More

Mr.Hubble did a wonderful job . Mr. Hubble customer service was top tier . I have no complaints.. He did everything to make sure I was satisfied service was top tier . I have no complaints.. He did everything to make sure I was satisfied More

I recently purchased 2015 Lexus RC350 AWD from a private seller. I took it in for a tire issue. Worked with Eric Schulkers (Service Consultant). Eric was very knowledgeable in regards to the vehicle as a wh seller. I took it in for a tire issue. Worked with Eric Schulkers (Service Consultant). Eric was very knowledgeable in regards to the vehicle as a whole and carefully/clearly explained to me the tire issue as well as bringing to my attention that it was also due for an oil change as the previous owner had the car serviced there as well. Performance Lexus in the Kings Auto Mall exceeded all my expectations.Especially dealing with Eric. I’m an older guy who has dealt will many dealerships for various cars/trucks/SUV’s and would definitely recommend them for any maintenance required. Probably the best overall experience I ever had. More