
Performance Lexus
Cincinnati, OH
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First time Lexus buyer, GREAT experience! From the first call on my cell phone, I was impressed with Tony Baxter & Lexus! He made the whole process very streamlined for my husband and me. I wa From the first call on my cell phone, I was impressed with Tony Baxter & Lexus! He made the whole process very streamlined for my husband and me. I was able to go get a Lexus in the morning, and bring it back home to test drive and have my husband test drive (we were juggling two little kids and couldn't both get there at the same time until later in the day!). I appreciated Tony's willingness to work with our schedule--as well as his straightforwardness and sense of humor. That kind of stuff matters when you're making such a big decision! When we came back to the dealership in the afternoon, Tony led us seamlessly through the process. Never once did I feel "sold" or pressured. Everyone at the dealership was great to work with--obviously Tony, but also Jeff Butler (who did our financing paperwork), and Jonathan Gutman in technology (who helped me get my phone set up with Bluetooth and all of the other tech stuff). We were treated with such respect and care. It was a GREAT experience. I would recommend to anyone. More
First Time Buyer I would highly recommend Performance Lexus and Tony Baxter! Mr. Baxter made my first buying experience worth it! My parents have been loyal customers I would highly recommend Performance Lexus and Tony Baxter! Mr. Baxter made my first buying experience worth it! My parents have been loyal customers for many years now and it was a blessing that Tony was my salesman. Tony is very professional and gave me a very smooth transaction as a first time buyer! More
1st Lexus Great Lexus team! Ian, Jason, and Ralph are all top notch and were a pleasure to work with! We love our new Lexus! Thanks guys! Great Lexus team! Ian, Jason, and Ralph are all top notch and were a pleasure to work with! We love our new Lexus! Thanks guys! More
Top notch sales and service! I just purchased a certified, pre-owned RX350 from Performance Lexus. I worked with Doug Greenup. Doug was very knowledgeable and helpful throughout I just purchased a certified, pre-owned RX350 from Performance Lexus. I worked with Doug Greenup. Doug was very knowledgeable and helpful throughout the process. I really appreciated Doug's friendly, no pressure approach. He personally made sure everything was taken care of before I left the dealership. Before purchasing a vehicle, I had started working with Performance Lexus because of their outstanding service department. I would highly recommend Doug and Performance Lexus. More
Purchased 3rd Lexus Doug Greenup was great to work with. He was very easy going and patient while we made our decision on what make and model to purchase. Would definit Doug Greenup was great to work with. He was very easy going and patient while we made our decision on what make and model to purchase. Would definitely recommend Doug Greenup and Performance Lexus to friends. More
Very professional and perfect. I enjoyed the experience and it was fantastic!!!. Robb Kelly took time to detail various features of ES 350 and helped me to select the right car. It I enjoyed the experience and it was fantastic!!!. Robb Kelly took time to detail various features of ES 350 and helped me to select the right car. It was a very pleasant experience to work with Robb and he understands what a customer wants. Jason explained everything about the documents and I liked his honesty. Jonathan Gutman delivered the vehicle like a professional and took time to explain the all the important tips to drive safe. Thank you... More
Excellent dealership and top notch service! I was very pleased with Performance Lexus from my initial contact on their website through picking up my new vehicle, the experience was excellent! I I was very pleased with Performance Lexus from my initial contact on their website through picking up my new vehicle, the experience was excellent! I dealt with Tony Baxter from internet sales and he was a great help! He was direct and efficient on first contact and very friendly to deal with. The vehicle I purchased needed to have a few minor things repaired before picking it up and Tony stayed in contact throughout the process, responded very quickly when contacted, and ultimately delivered excellent customer service and a beautiful product at a great price! I have purchased many vehicles and dealt with various salespeople in the automotive industry. Tony was hands down the best person I have dealt with. His willingness to help, friendly and upbeat attitude, and no pressure approach were very much appreciated by me. The dealership itself if very big with a great selection, comfortable customer lounge, and clean/new appearance. I would definitely return for another purchase and would not hesitate to recommend Tony and Performance Lexus to anyone in the market for a new or used vehicle. More
great service all around Tony was great to work with. I only needed one trip in to pick up the car. Everything was easy and simple. I would go back again. Tony was great to work with. I only needed one trip in to pick up the car. Everything was easy and simple. I would go back again. More
Purchased my 3rd RX Doug Greenup always makes it easy and enjoyable when purchasing my next RX. I won't go anywhere else. I didn't plan to trade in my old RX F-sport yest Doug Greenup always makes it easy and enjoyable when purchasing my next RX. I won't go anywhere else. I didn't plan to trade in my old RX F-sport yesterday, but they helped make the transaction enjoyable. I always know I will receive a great car and good value. More
Great car buying experience I had never shopped at Performance Lexis but when I saw online that the car I was looking for was on the lot I paid them a visit. It was a very busy I had never shopped at Performance Lexis but when I saw online that the car I was looking for was on the lot I paid them a visit. It was a very busy Saturday at the dealership and although I did spend several hours from beginning to end on my purchase it seemed much shorter. The showroom is comfortable and the staff are very friendly and accommodating. And my salesman Tony Baxter was excellent! He made me feel like I was just hanging out with a friend only better because when I was leaving this friend's place I was leaving with a new sweet ride! I will definitely shop for other cars here in the future and recommend this dealership to anyone I know that is car shopping. Thanks! More