Performance Lexus

I have always previously purchased my new and sometime fun used Lexus vehicles from my local Columbus dealer (8 in the last 4 years to be exact) I have to say from start to finish Dan and the others who h fun used Lexus vehicles from my local Columbus dealer (8 in the last 4 years to be exact) I have to say from start to finish Dan and the others who helped me at Performance are in a league of their own. I originally started to trade back last fall, but decided I wasn't just ready. In January when I contacted Dan I honestly imagined he would ignore my calls. I was completely wrong. He text me a week after my first inquiry to let me know that a new Lexus that he thought I would love had just arrived. He sent me photos and within a few hours I had a deal. It was almost two weeks later that I went to pick up my new car and it was just as he described. The salesman and finance advisor who assisted me were both very efficient which was a plus. I will definitely use Performance again and I have many many former clients and friends who drive Lexus that are well aware of my experience. One last thought......maybe I'll get to meet the man behind my deal one day. I still have yet to meet Daniel K. Until then thanks for making my deal and experience a great one! More

Doug Greenup was a pleasure to work with and very accommodating with our schedule. He was knowledgable about the vehicle we purchased and went above and beyond to answer all of our questions and mak accommodating with our schedule. He was knowledgable about the vehicle we purchased and went above and beyond to answer all of our questions and make our whole experience easy and stress free. We would not have purchased a vehicle in Mason, being from the Dayton area, if not for the great customer service we experienced. More

Thanks to John Milazzo (sales), Ralph Sells (management) & Frank Hoskins (finance) for superb work on my lease. Dealership was comfortable - Everyone was polite. Overall great experience. I will recommend e & Frank Hoskins (finance) for superb work on my lease. Dealership was comfortable - Everyone was polite. Overall great experience. I will recommend everyone I know. Thank you again :) More

This was one of the very best car buying experiences for over 60 years of car buying. Tony was very patient with us - no pressure. Very knowledgeable. We were able to drive the car home the day we purcha over 60 years of car buying. Tony was very patient with us - no pressure. Very knowledgeable. We were able to drive the car home the day we purchased it. Tony kept us entertained the whole time we waited. We did a lot of research prior to buying. We believe we got a good price. We have had the car for about a month now with no problems. My wife loves the car. More

Tony and Jason are fantastic - patient, friendly, cheerful, knowledgeable, and very nice!! I really appreciate all their help!!! I would recommend them to my friends and family. cheerful, knowledgeable, and very nice!! I really appreciate all their help!!! I would recommend them to my friends and family. More

Tony Baxter (and Jonathan Smith) were extremely responsive, courteous and consultative during the vehicle evaluation and pricing process. While this was our first visit to the dealership and our b responsive, courteous and consultative during the vehicle evaluation and pricing process. While this was our first visit to the dealership and our budget was for a pre-owned vehicle, we were very much treated as valued customers. More

I had been researching vehicles for over 6 months and found one that caught my attention. I live in Dayton, Ohio (approximately 45 minutes from the dealership). Prior to going into the dealership, I ca found one that caught my attention. I live in Dayton, Ohio (approximately 45 minutes from the dealership). Prior to going into the dealership, I called to inquire about the vehicle I had seen online and got sales agent, Tony Baxter. I gave him the details of the car I wanted and he started researching their inventory. He couldn't find it right away so took down my info and promised to call me back as we were en route He called back within 30 minutes and by that time we were pulling into the dealership. Tony and Ryan were at the front desk waiting for us as we walked in. From the introduction, Tony greeted us with a smile and was very apologetic that the car I was coming to get was sold the previous evening, but he was ready to help find me "my car". And that is exactly what he did!!! His service was exceptional. He was personable, caring and worked within the parameters given to make sure I was satisfied. He worked with Ryan Frankenburg to go through the inventory again and again until they found a vehicle that met all my needs and stayed within my budget. Tony went the extra mile (even staying 90 minutes beyond close). I'm so thankful we decided to take the drive to Performance Lexus. I'd recommend them - and Tony - to anyone looking for a Lexus!! More

I have been leasing vehicles from this dealership for over 20 years. I have leased or purchased about 15 vehicles. Mr. Sells and the sales staff are the best, and in this case, excellant service by the over 20 years. I have leased or purchased about 15 vehicles. Mr. Sells and the sales staff are the best, and in this case, excellant service by the sales department and most importantly Mr. Tony Baxter. Always concerned, continuous follow up, not just at purhchase, but throughout the term. More

It was a real pleasure working with Tony Baxter, very knowledgeable and professional. He came in on his day off and helped me pick out my new 2014 Lexus ES. Out of all the Lexus stores in my area I drove knowledgeable and professional. He came in on his day off and helped me pick out my new 2014 Lexus ES. Out of all the Lexus stores in my area I drove hour and half to Performance Lexus to pick it up. From Sales to management everyone is very nice and professional. Thank you for all your help Performance Lexus team and especially Tony Baxter. More

We love our 2010 Certified Lexus RX 350!!!! Tony Baxter did an exceptional job selling us our first certified Lexus vehicle. He took the time to listen to our needs as well as provided us with a no hassle did an exceptional job selling us our first certified Lexus vehicle. He took the time to listen to our needs as well as provided us with a no hassle internet price on the vehicle which allowed both of us to get away from the uncomfortable "back and forth " traditionally done at other car dealerships in the area. Tony spoke knowledgeably about the vehicle and alleviated all of our concerns about purchasing a pre-owned vehicle. Tony was personable, honest, passionate about the Lexus vehicles in your dealership inventory and presented himself in a manner that was entirely consistent with the outstanding customer service Lexus is known to provide to both new and returning customers. We would definitely recommend Tony and Performance Lexus to anyone searching for an honest dealership committed to providing outstanding customer service!!!!! What an extrordinary experience!!! More