
Performance Lexus
Cincinnati, OH
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Upgrade to Vehicle I had received a call from Amanda a few days prior to my visit regarding the Trade in Program. I didn't think too much about it, as I was very happy I had received a call from Amanda a few days prior to my visit regarding the Trade in Program. I didn't think too much about it, as I was very happy with my 2012 RX 350. However, since I was at the dealership for an oil change- I was curious and thought to have a conversation and explore. Amanda was great at explaining the program to me high level and connecting me with Mike in the Sales Dept.. Mike Witte was phenomenal to work with. He was able to walk me through the numbers and provide a solution with me leaving with a brand new 2015 model of the RX! He was very thorough and made the process so easy. The entire sales process and his follow up after the sale made him someone I will continue to work with at Lexus. Overall great experience and everyone at Performance has been so good to work with. More
Another wonderful experience My family purchased our 5th car from Performance Lexus and the service continues to exceed our expectations. Doug has worked with us on the last 4 pur My family purchased our 5th car from Performance Lexus and the service continues to exceed our expectations. Doug has worked with us on the last 4 purchases and we have a high regard for his professionalism and sincerity. It's a pleasure doing business with him. He listens to our needs and provides excellent service. More
Lexus es 350 Gr??? sales lady to work with. Very knowledgeable and friendly, I felt very comfortable working with her. I would definitely come back and purchase an Gr??? sales lady to work with. Very knowledgeable and friendly, I felt very comfortable working with her. I would definitely come back and purchase another car from her. More
Great experience. Pete Beck and Dan Kommeth are great people to deal with. This is our second RX 350 that we purchased from this dealership. I recommend this dealership Pete Beck and Dan Kommeth are great people to deal with. This is our second RX 350 that we purchased from this dealership. I recommend this dealership to anyone in the market for a new or used car. More
Great The service and staff at performance lexus was great. I originally went to lexus river center in Kentucky, but the service and staff were very poor. I The service and staff at performance lexus was great. I originally went to lexus river center in Kentucky, but the service and staff were very poor. I wanted them to search for a 2014 lexus with my color and options. They said they would call me within a week. Then two weeks went by and it kept getting longer with no call. They didn't even take a deposit from me when I offered. Performance lexus of Kings Automall was GREAT! They took good care of me. It was double the driving distance but well worth it. - More
Always has smiles and remembers my name Pete always tries to find the right auto that im looking for with a competitive price. I have bought 5 card through Pete and wouldn't trust anyone el Pete always tries to find the right auto that im looking for with a competitive price. I have bought 5 card through Pete and wouldn't trust anyone else More
Great Experience We worked with John Milazzo and he was friendly and courteous. John helped us pick a great vehicle that my entire family enjoys. I would recommend Joh We worked with John Milazzo and he was friendly and courteous. John helped us pick a great vehicle that my entire family enjoys. I would recommend John and Performance Lexus. I will be back for my next vehicle purchase as this is my 2nd Lexus. More
Great experience! Wonderful purchase experience... The sales and finance teams really went out of their way to help me with a bit of a difficult situation. Everything e Wonderful purchase experience... The sales and finance teams really went out of their way to help me with a bit of a difficult situation. Everything ended up working out much better than I imagined was possible. And did I mention I love my car? I also had a great experience with the service department when taking my car in for the first recommended service. Very friendly and helpful! More
Great Experience! Pete Beck was very friendly, informative and professional, which helped me decide to buy my certified pre-owned Lexus. The service at Performance Lex Pete Beck was very friendly, informative and professional, which helped me decide to buy my certified pre-owned Lexus. The service at Performance Lexus is first class and everyone is courteous and accommodating. I recommend them (and Pete!) to anyone who wants to have an enjoyable, comfortable car buying experience... as well as great service after the sale. More
Excellent Professionals As a representative of Lexus, Azra Blanusa was my outstanding sales consultant. She presented Performance Lexus as a premier Cincinnati, Ohio, dealers As a representative of Lexus, Azra Blanusa was my outstanding sales consultant. She presented Performance Lexus as a premier Cincinnati, Ohio, dealership and Lexus as a top tier automotive luxury brand. Not only did I work with Azra but I made contact with other Performance representatives (sales manager, used car manager, finance manager, delivery/technology specialist, and receptionist) in completing my purchase. Everyone worked to meet my expectations. Being pressured was never my experience. Through everyone’s work, it was clear that their primary goal was to assist me to make a transition into a Lexus vehicle an exciting process. Based upon my forty years of purchasing new automobiles, this was the first time I have ever experienced such high quality in a sales consultant and a dealership. Thanks Azra and Performance! More