
Performance Lexus
Cincinnati, OH
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Great experience! Wonderful purchase experience... The sales and finance teams really went out of their way to help me with a bit of a difficult situation. Everything e Wonderful purchase experience... The sales and finance teams really went out of their way to help me with a bit of a difficult situation. Everything ended up working out much better than I imagined was possible. And did I mention I love my car? I also had a great experience with the service department when taking my car in for the first recommended service. Very friendly and helpful! More
Great Experience! Pete Beck was very friendly, informative and professional, which helped me decide to buy my certified pre-owned Lexus. The service at Performance Lex Pete Beck was very friendly, informative and professional, which helped me decide to buy my certified pre-owned Lexus. The service at Performance Lexus is first class and everyone is courteous and accommodating. I recommend them (and Pete!) to anyone who wants to have an enjoyable, comfortable car buying experience... as well as great service after the sale. More
Excellent Professionals As a representative of Lexus, Azra Blanusa was my outstanding sales consultant. She presented Performance Lexus as a premier Cincinnati, Ohio, dealers As a representative of Lexus, Azra Blanusa was my outstanding sales consultant. She presented Performance Lexus as a premier Cincinnati, Ohio, dealership and Lexus as a top tier automotive luxury brand. Not only did I work with Azra but I made contact with other Performance representatives (sales manager, used car manager, finance manager, delivery/technology specialist, and receptionist) in completing my purchase. Everyone worked to meet my expectations. Being pressured was never my experience. Through everyone’s work, it was clear that their primary goal was to assist me to make a transition into a Lexus vehicle an exciting process. Based upon my forty years of purchasing new automobiles, this was the first time I have ever experienced such high quality in a sales consultant and a dealership. Thanks Azra and Performance! More
Great Car Buying Experience Overall, it took only two hours from walking-in to driving-out a vehicle I wanted. Jay was really friendly and professional in servicing customers. Overall, it took only two hours from walking-in to driving-out a vehicle I wanted. Jay was really friendly and professional in servicing customers. More
Car purchase I worked with Smitty to find a low mileage RX; he was responsive to my needs, found me what I was looking for and made the overall experience pleasant I worked with Smitty to find a low mileage RX; he was responsive to my needs, found me what I was looking for and made the overall experience pleasant. Ask for Smitty ! More
Thank you! Ian was very helpful friendly and professional in servicing customers. I highly recommend this dealership. I've bought many cars over the years, Ian was very helpful friendly and professional in servicing customers. I highly recommend this dealership. I've bought many cars over the years, and this was the best experience overall I've ever had doing that. I love my new car. Thank you! More
Excellent. Over all Ian davies did a excellent job helping me get into a new IS250 AWD Fsport. The young man (name not known) did a fine job detailing the car fo Over all Ian davies did a excellent job helping me get into a new IS250 AWD Fsport. The young man (name not known) did a fine job detailing the car for pickup. He cared. More
Great deal, and treated with respect. THANK YOU I have to commend the sales and finance staff at Performance Lexus. I came in to test drive, of all things, a 2008 Honda Odyssey van. My sales associa I have to commend the sales and finance staff at Performance Lexus. I came in to test drive, of all things, a 2008 Honda Odyssey van. My sales associate was Maria. She was pleasant, courteous, and did not play the "high pressure" sales game that you see elsewhere. With the sales manager ( I sadly do not remember his name, it was either Ryan or Dan) we negotiated a fair deal on a fantastic vehicle. Although Maria was actually in the process of selling another car while I was there, I never felt neglected or trivialized. Lastly, Jason in the finance department got me through all the paperwork in short order. I highly recommend this dealership. I've bought many, many cars over the years, and this was probably the best experience overall I've ever had doing that. More
RX350 This is our third purchase from Performance Lexus and are again pleased with the overall process. Doug was very knowledgeable about the RX350, person This is our third purchase from Performance Lexus and are again pleased with the overall process. Doug was very knowledgeable about the RX350, personable and, most of all, very patient with us. He and Ralph were able to find the vehicle that met our specific criteria. Jason was also very helpful in completing the paperwork process. Jonathan familiarized us with vehicle and system operation and got us on the road. More
TWO Lexuses at One Time The whole process of buying two cars at one time was not at all difficult. Tony was extremely knowledgeable about the vehicles that we purchased. The whole process of buying two cars at one time was not at all difficult. Tony was extremely knowledgeable about the vehicles that we purchased. It was a pleasant experience dealing with Performance Lexus in all aspects. I am duly impressed with Tony and the whole experience at Performance Lexus. Keep up the great work and you will continue to be extremely successful. More